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Associate Clinical Representative - Oklahoma

Company Overview

Embark on an enriching journey with PROCEPT BioRobotics, where our vision, mission, and values guide everything we do as a company. We are committed to revolutionizing treatment for benign prostatic hyperplasia (BPH, otherwise known as prostate gland enlargement) through innovation in surgical robotics. As our company succeeds and grows, we improve the quality of life of patients, provide more effective treatment options for surgeons, uphold the trust of our shareholders. That starts with a commitment to our People with a focus on creating an evolving landscape for your career, brimming with transformative opportunities that provide continuous career growth opportunities.


The Opportunity That Awaits You:         


The Clinical Associate Representative will provide technical and clinical support for the Hydros Robotic System and provide surgeon and staff training, in-service support, and clinical assistance for existing and potential customers. This role may also be responsible for field service support including system installations and repairs and making software upgrades.

At the core of this role, we are looking for an individual with the ability to manage very complex surgical procedures and sophisticated robotically assisted operations in the operating room. This requires a high level of management, attention to detail, and the ability to orchestrate multiple professionals all at once.

The Clinical Associate Representative will also work to create competency, comfort, and expertise with all PROCEPT BIOROBOTICS technologies among physicians and support staff.   The ideal candidate works well in a team environment and can exercise independent judgment in planning, organizing, and performing their work. The role will also work closely with various Procept teams on system modifications or execution of any field-based requirements specific to the Hydos Robotic System.


What Your Day-To-Day Will Involve:
  • Provides medical professionals with product training, support, information, and training on the use of Company products and with staff education, in-services, and technical troubleshooting.
  • Works closely with the Clinical Specialist, Professional Education and Sales & Marketing team to design, develop and facilitate training for sites and internal and external customers.
  • Ensures Professional Education programs run efficiently, are effective and compliant to our regulatory standards.
  • Provides instruction to surgeons and participants in formal classroom and field settings.
  • Troubleshoots product issues in the field and respond to staff and customer product issues.
  • Supports the team to ensure presentations are consistent with PROCEPT BioRobotics’ goals and objectives and in compliance with PROCEPT BioRobotics’ indications for use.
  • Provides customer feedback to Marketing on product design and customer utilization needs.
  • Builds a strong clinical background and understanding with the ability to support Surgeons and Healthcare Professionals.
  • Maintain trained status for, and comply with, all relevant aspects of the PROCEPT BioRobotics Quality Management System to ensure product and support regulatory compliance.
  • Understand and adhere to the PROCEPT BioRobotics EHS policy


The Qualifications We Need You to Possess:
  • Bachelor’s degree from accredited reputable institution 
  • Ability to travel upwards to 75% (primarily domestic)
  • Solid knowledge in science and medical devices industry
  • Outstanding communication skills (clear and concise in all forms of communications)
  • Ability to function effectively across many departments
  • Maintain strong attention to detail
  • Ability to handle multiple assignments and effectively adapt or change priorities as needed
  • Ability and willingness to "roll up the sleeves" and become actively engaged in tactical execution


The Qualifications We Would Like You to Possess :
  • 1 – 2 years of sales experience preferred 
  • Ability to extract and position key data elements from clinical studies that support safety and effectiveness in a concise, compelling manner
  • Creative problem-solving skills and the willingness to take calculated risks and act decisively (but should communicate potential consequences to enable informed business decisions)


PHYSICAL DEMANDS & WORK ENVIRONMENT
  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • The employee occasionally packs and unpacks packages
  • The employee may occasionally lift and/or move up to 50 pounds.
  • The employee may be exposed to engineering labs, a machine shop, and manufacturing clean rooms. The environment is subject to moderate noise from machinery (IE machine shop equipment, the PROCEPT Aquablation unit, computer equipment, printers, etc.), for which proper hearing protection may be assigned and worn. 
  • The employee may be exposed to hazards including electrical sparking, water, and chemicals, for which proper protective equipment will be assigned and worn.
  • The employee will frequently be exposed to clinical operating rooms, for which proper personal protection equipment will be assigned and worn. 



For US Based Candidates Only

For this role, the anticipated base pay is $85,000 a year.

 

PROCEPT BioRobotics is committed to fair and equitable compensation practices and we aim to provide employees with total compensation packages that are market competitive. In addition to base salary, our positions are eligible for variable compensation through one of our incentive plans as well as equity compensation based on role and level. PROCEPT also offers a comprehensive suite of benefits including, but not limited to, health insurance plans, ESPP, 401k retirement savings plan with a company match, and paid time off programs. All compensation and benefits programs are subject to the discretion of the company


Understanding PROCEPT's Culture

At PROCEPT, we believe every person matters. Every employee, every patient, every caregiver. Because we are here to create a revolution, and we believe in doing that by innovating everywhere with pathological optimism. We believe in being humble and highly engaged in the work we do, while also working together seamlessly for a common goal. At Procept, curiosity, ingenuity and conviction in the power technology will transform the lives of our patients and providers.

 

And this doesn’t happen by accident. It starts with our live induction program that serves as an incubator for cross-functional team building, an immersion in Procept’s history, jam-packed interactive sessions with executive leadership and a crash-course in the mission and purpose of what we do. It continues with our one-of-a-kind management program designed to build the best managers in the industry, where our people managers across functions come together to exchange ideas and grow, as both managers and learners, in an environment that challenges, supports and broadens.

 

We are fueled by the opportunity to give people their lives back. And we believe that it begins with YOU! At Procept, we push beyond just finding a work/life balance, we strive to find a work/life blend, a professional world that you are honored and impassioned to belong to, one that you can proudly share with your family, friends, and acquaintances.

 

An opportunity at PROCEPT BioRobotics won’t just be about finding a job. It will be an opportunity for you to join a community devoted to making a difference in this world!

 

BENEFITS OF WORKING AT PROCEPT! 

PROCEPT’s health and wellness benefits for employees are second to none in the industry. As an organization, one of our top priorities is to maintain the health and wellbeing of our employees and their families. We offer a comprehensive benefits package that includes full medical coverage, wellness programs, on-site gym, a 401(k) plan with employer match, short-term and long-term disability coverage, basic life insurance, wellbeing benefits, flexible or paid time off, paid parental leave, paid holidays, and many more!



 

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT

PROCEPT BioRobotics is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind on the basis of race, color, national origin, religion, gender, gender identity, sexual orientation, disability, genetic information, pregnancy, age, or any other protected status set forth in federal, state, or local laws. This policy applies to all employment practices within our organization.

 

PAY RANGE TRANSPARENCY

Procept is committed to fair and equitable compensation practices. The pay range(s) for this role is listed below and represents base salary range for non-commissionable roles or on-target earnings for commissionable roles. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, relevant certifications and training, and specific work location. Based on the factors above, Procept utilizes the full width of the range. The total compensation package for this position may also include eligibility for annual performance bonus, equity, and the benefits listed above.

 

WORK ENVIRONMENT

We’ll provide you training for, and ask you to maintain trained status for, and comply with, all relevant aspects of the PROCEPT BioRobotics Quality Management System to ensure product and support regulatory compliance. We would also ask you to understand and adhere to the PROCEPT BioRobotics Quality & EHS policies.

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CEO of Procept BioRobotics
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$85000K

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What You Should Know About Associate Clinical Representative - Oklahoma, Procept BioRobotics

Join PROCEPT BioRobotics as an Associate Clinical Representative in Oklahoma and be part of a revolutionary journey in the medical field! In this exciting role, you'll provide crucial technical and clinical support for the Hydros Robotic System, enhancing the surgical experience for both surgeons and patients. Your day-to-day tasks will involve training medical professionals, troubleshooting product issues, and ensuring compliance with our educational and quality standards. Imagine being at the forefront of innovation in treating benign prostatic hyperplasia (BPH), a condition affecting millions. You’ll work directly with surgeons, helping them become familiar and comfortable with our state-of-the-art technologies, ensuring they can deliver the best possible outcomes. With opportunities for extensive travel and a dynamic work environment, no two days will be the same! We seek a motivated individual with a background in science or medical devices who can effectively communicate with professionals across various departments. You’ll thrive in this role if you're detail-oriented, adaptable, and willing to engage in every aspect of the work. Here at PROCEPT, we believe in fostering both personal and professional growth, and you'll be supported by a collaborative team dedicated to making a significant impact in the healthcare arena. If you have a desire to innovate and a passion for improving patient lives, join us at PROCEPT BioRobotics as we transform the landscape of robotic-assisted surgeries.

Frequently Asked Questions (FAQs) for Associate Clinical Representative - Oklahoma Role at Procept BioRobotics
What are the responsibilities of an Associate Clinical Representative at PROCEPT BioRobotics?

As an Associate Clinical Representative at PROCEPT BioRobotics, your key responsibilities include providing technical and clinical support for the Hydros Robotic System, training surgeons and staff on the system, and troubleshooting any product issues that may arise. You will also work closely with various teams across the company to ensure effective training and compliance with regulatory standards. Your role is essential in creating a comfortable environment for healthcare professionals using our advanced technologies.

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What qualifications are needed to become an Associate Clinical Representative at PROCEPT BioRobotics?

To qualify for the Associate Clinical Representative position at PROCEPT BioRobotics, candidates should possess a Bachelor’s degree from an accredited institution, and solid knowledge in the science and medical devices industry. Although 1-2 years of sales experience is preferred, strong communication skills and the ability to manage complex tasks in a fast-paced environment are also vital. A willingness to travel up to 75% of the time is also a requirement for this role.

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What is the work environment like for an Associate Clinical Representative at PROCEPT BioRobotics?

The work environment for an Associate Clinical Representative at PROCEPT BioRobotics is dynamic and often involves exposure to various clinical settings, including operating rooms and engineering labs. While providing support and training, you may experience moderate noise levels and be required to wear personal protective equipment. Additionally, the role requires adaptability and the ability to perform in different working conditions and environments.

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How does PROCEPT BioRobotics support the professional growth of its Associate Clinical Representatives?

PROCEPT BioRobotics is dedicated to the professional development of its employees, especially Associate Clinical Representatives. The company offers comprehensive training programs that combine hands-on experience, cross-functional team building, and access to executive leadership insights. You'll be encouraged to grow within your role and engage in continuous learning to maximize your impact in the healthcare sector.

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What benefits are provided to Associate Clinical Representatives at PROCEPT BioRobotics?

Associate Clinical Representatives at PROCEPT BioRobotics enjoy a competitive salary and a robust benefits package that includes full medical coverage, a 401(k) retirement savings plan with company matching, wellness programs, and generous paid time off. Additionally, there are opportunities for performance bonuses and equity compensation, making PROCEPT a great place to build a career.

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Common Interview Questions for Associate Clinical Representative - Oklahoma
What experience do you have with training medical professionals in new technologies?

In answering this question, it's important to highlight any relevant experiences you have with product training or educational initiatives. Share specific examples where you successfully trained others, focusing on your communication skills and ability to simplify complex information. Mention any feedback you received from your trainees at PROCEPT BioRobotics, indicating your ability to engage and connect with medical professionals.

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How do you handle complex troubleshooting situations in a clinical setting?

When faced with complex troubleshooting scenarios, break down the issue step-by-step. Explain your problem-solving process and your ability to remain calm and composed under pressure. Discuss how you communicate with team members and clients to find a solution, and emphasize the importance of being customer-focused, especially in the context of PROCEPT BioRobotics products.

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How do you prioritize your workload when managing multiple assignments?

To answer this question, discuss your organizational skills and the tools or methods you use to manage tasks efficiently. Explain how you assess the urgency and importance of each task, and provide an example of a time you successfully juggled various responsibilities at PROCEPT BioRobotics or a previous job. Demonstrating your ability to adapt to changing priorities will showcase your versatility.

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What motivates you to work in the medical device industry?

Share your passion for healthcare and innovative technologies. Discuss how seeing the positive impact of medical advancements on patients' lives drives your motivation. You can relate your enthusiasm to PROCEPT BioRobotics' mission and the critical role of the Associate Clinical Representative in implementing life-changing surgical solutions through effective support and training.

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Describe a time when you worked in a team to achieve a common goal.

In your response, highlight a specific experience where collaboration was key to success. Describe the project's context, your role, and how you contributed to the team's efforts. Emphasize communication and teamwork in achieving objectives at PROCEPT BioRobotics, and provide the outcome of your collaboration to demonstrate your effectiveness in a team environment.

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How do you maintain compliance with industry regulations and standards in your role?

Outline your understanding of regulatory standards relevant to the role of an Associate Clinical Representative, including those at PROCEPT BioRobotics. Discuss how you stay updated with changes in regulations and any systems you have in place to ensure that all processes and training programs comply with these requirements. Highlight your attention to detail and commitment to maintaining high standards.

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What are your strategies for building rapport with surgeons and healthcare professionals?

Emphasize your interpersonal skills and ability to communicate clearly and effectively. Discuss how you take the time to understand the needs and concerns of surgeons and healthcare professionals and tailor your approach accordingly. Provide an example of how cultivating strong relationships has led to positive outcomes in your previous experience, reinforcing your fit for the culture at PROCEPT BioRobotics.

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How would you handle feedback from a surgeon regarding a product issue?

Explain your approach to receiving and handling feedback, emphasizing the importance of active listening and empathy. Discuss how you would investigate the issue, follow up with the surgeon to provide solutions, and relay any relevant customer insights back to your team at PROCEPT BioRobotics. Showcase your commitment to customer satisfaction in your response.

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Why do you want to work for PROCEPT BioRobotics specifically?

Articulate your admiration for PROCEPT BioRobotics' mission and innovative technologies. Discuss how the company's commitment to enhancing patient outcomes resonates with your values and career aspirations. Highlight any specific programs or initiatives of PROCEPT that excite you, demonstrating that you have done your homework and are genuinely interested in becoming part of the team.

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What do you believe are the biggest challenges facing the medical device industry today?

In your answer, touch on current trends, such as regulatory pressures, technological advancements, and the shift towards personalized medicine. Discuss how these challenges impact professionals in roles similar to that of the Associate Clinical Representative at PROCEPT BioRobotics. Show your awareness of industry dynamics and your proactive mindset in addressing these challenges.

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