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Assistant Restaurant Leader - job 1 of 8

Company Description

Join our Raising Cane's and be part of Growing restaurant with a great culture! Starting from $55k-$57k, plus bonus!! Also monthly training incentives.
*Pay is based on location, experience, and qualifications etc.
*Monthly incentives after training vary and are based on restaurant profitability

At Raising Cane’s Chicken Fingers® we serve only the best tasting and most craveable chicken finger meals. It’s our ONE LOVE®. Our Crew make it happen, our Culture makes it unique and the Community makes it all worthwhile.    

Every talented Crewmember in our Restaurant Support Office (RSO) is important to our success and a value to our rapidly growing Company. We all work with a sense of purpose and focus on our chicken finger meals, Customers, Crew, Communities and Company Culture. We are constantly striving to Raise The Bar. The future for Raising Cane’s is growth focused and we’re on the path to being one of the top 10 restaurant companies in the United States.   

Benefits offered for all Full-time Restaurant Managers:

  • Medical, Dental, Vision & Pharmacy Benefits
  • Dependent Care & Healthcare Flexible Spending Accounts
  • Company-provided Life and Disability insurance
  • Hospital Indemnity, Accident and Critical Illness
  • 401(k) With Employer Match (age 21 & older)
  • Access to financial advisors for budget and retirement planning
  • One Pass Gym Membership Program
  • Tuition Reimbursement
  • Crewmember Assistance Program
  • Pet Insurance

Perks & Rewards for Restaurant Managers:

  • Weekly Pay!*
  • Competitive pay + monthly bonus
  • Paid Time Off & Sick time
  • 8 paid Holidays a year**
  • Early closure for company events
  • Casual Work Attire
  • Perkspot Employee Discount Programs
    • *Raising Cane's pays weekly, except in some states (e.g., California) where the company pays bi-weekly. 
    • **Some locations may vary 

Job Description

Your Role at Raising Cane’s:

The Assistant Restaurant Leader is responsible for supporting the Restaurant Leader in day-to-day operations of the restaurant and upholding Raising Cane’s standards and culture in all areas of restaurant operations.

The physical work environment includes working in a fast-paced kitchen environment (which requires extended periods of physical exertion, such as walking, standing, lifting and bending) and interacting with customers. It also includes both inside and outside work in varied temperatures, working with and around food products, common allergens, industrial equipment, commercial cleaning products that require the use of personal protective equipment and physical activities necessary to complete the responsibilities of the job.

Your Impact and Responsibilities

Purpose of the position:

  • Hires and terminates all hourly, non-management crewmembers
  • Owns the onboarding, status change and payroll process for all hourly crewmembers
  • Creates crewmember work and training schedules
  • Manages the performance of all hourly crewmembers (e.g. development, coaching, redirective communication and documentation, and other performance management tasks)
  • Acts as manager on duty and opens and closes the restaurant
  • Manages cash handling and ensures accountability

General to the role:

  • Enforces Raising Cane’s policies and standards
  • Executes shift management meeting Raising Cane’s operations and safety standards
  • Uses required tools, forms and logs to support shift execution, document results and take corrective action when needed
  • Deploys crewmembers during a shift
  • Provides exemplary customer service
  • Utilizes reward and recognition program for the crewmembers in the restaurant
  • Authorizes employee functions requiring manager approval (e.g. discounts, promotions, timeclock overrides, etc.)
  • Ensures cleanliness of the restaurant and ensures the facility is in good working order
  • Completes other duties as assigned

Qualifications

Requirements for Success:

  • Detail-oriented, organized and able to manage multiple priorities that may be constantly changing
  • Self-driven, flexible, and highly energetic with strong analytical, written and verbal communication skills
  • Able to work effectively and efficiently both independently and collaboratively
  • Able to recognize and analyze problems, set goals, create plans and convert plans into action to solve problems
  • Proficient in a variety of technology systems including Microsoft Office (Excel, Word and Outlook) and ability to learn and adapt to new systems quickly
  • Able to work a variety of shifts including days, evenings and weekends and travel as needed for work-related functions and training
  • 3+ years of restaurant or retail management experience
  • New restaurant opening experience preferred
  • Must be 18 years of age or older
  • High school diploma or equivalent required, some college preferred
  • Possess a valid driver’s license

Additional Information

All your information will be kept confidential according to EEO guidelines.

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It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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CEO of Raising Cane's
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Average salary estimate

$56000 / YEARLY (est.)
min
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$55000K
$57000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Assistant Restaurant Leader, Raising Cane's

At Raising Cane's in Zanesville, Ohio, we are searching for an enthusiastic Assistant Restaurant Leader to join our dynamic team! With a starting salary of $55k-$57k plus bonus opportunities, this role is perfect for those passionate about leading in a fast-paced, customer-focused environment. The Assistant Restaurant Leader supports the Restaurant Leader in carrying out day-to-day operations, ensuring that our incredible Crew uphold the standards and culture that make Raising Cane’s unique. Here, we serve only the finest chicken finger meals and pride ourselves on our sense of purpose, focusing on our customers, Crew, and community. In this role, you will be involved in hiring, training, and managing our hourly Crewmembers, while also ensuring the restaurant runs smoothly both inside and outside. You’ll handle cash management duties, enforce company policies, and maintain cleanliness throughout the restaurant. We believe in investing in our employees, offering robust benefits like medical, dental, and vision plans, plus perks such as tuition reimbursement and a gym membership program. If you’re looking for a role where you can make an impact while working with a fantastic team, we invite you to explore this exciting opportunity at Raising Cane's!

Frequently Asked Questions (FAQs) for Assistant Restaurant Leader Role at Raising Cane's
What are the primary responsibilities of an Assistant Restaurant Leader at Raising Cane's?

As an Assistant Restaurant Leader at Raising Cane's, your main responsibilities will include supporting the Restaurant Leader in daily operations, managing employee schedules, onboarding new Crewmembers, and monitoring performance to ensure high standards are met. Additionally, you will handle cash management and ensure the restaurant maintains a clean and safe environment.

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What qualifications are required to apply for the Assistant Restaurant Leader position at Raising Cane's?

To apply for the Assistant Restaurant Leader role at Raising Cane's, you should have at least 3 years of restaurant or retail management experience, a high school diploma or equivalent, and be at least 18 years old. Strong communication skills, flexibility, and a detail-oriented approach are essential to thrive in this position.

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What benefits does Raising Cane's offer to Assistant Restaurant Leaders?

Raising Cane's offers a comprehensive benefits package for full-time Assistant Restaurant Leaders, including medical, dental, and vision insurance, 401(k) with employer match, tuition reimbursement, and various employee discounts. Additionally, you will enjoy paid time off, sick leave, and early closure for company events.

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How does Raising Cane's support the professional development of its Assistant Restaurant Leaders?

Raising Cane's emphasizes the growth and development of its employees by offering monthly training incentives, access to financial advisors, and a structured advancement path within the company. They also encourage participation in a variety of training programs designed to enhance leadership skills and operational knowledge.

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What impact does the Assistant Restaurant Leader have on the culture at Raising Cane's?

As an Assistant Restaurant Leader at Raising Cane's, you play a vital role in fostering the restaurant's positive culture. This includes creating an engaging environment for the Crew, recognizing individual contributions, and ensuring that the team works together to provide an exemplary customer experience, all while upholding the values of Raising Cane's.

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Common Interview Questions for Assistant Restaurant Leader
What experience do you have that prepares you for the Assistant Restaurant Leader role?

When answering this question, emphasize your prior management experience in the restaurant or retail industry. Highlight specific achievements and how they align with Raising Cane's dedication to customer service and teamwork.

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How do you prioritize tasks during a busy shift as an Assistant Restaurant Leader?

To effectively manage tasks during busy shifts, discuss your ability to assess the restaurant's needs, delegate responsibilities, and maintain open communication with your team. Provide an example of a time you succeeded in high-pressure situations.

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Can you give an example of how you've handled a conflict within your team?

When answering this question, share a specific instance where you successfully resolved a conflict. Demonstrate your conflict resolution techniques, emphasizing the importance of listening, understanding, and finding a mutual solution.

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What does excellent customer service mean to you?

Define excellent customer service by discussing the importance of attentiveness, empathy, and timely responses to customer needs. Support your answer with examples from past experiences where you delivered exceptional service.

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How would you contribute to creating a positive work environment at Raising Cane's?

Share your ideas for building a positive work culture, such as encouraging open communication, recognizing team achievements, and promoting teamwork. Highlight past experiences where you've successfully fostered a great environment.

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How do you handle performance management for your team members?

Discuss your methods for providing constructive feedback, conducting regular evaluations, and supporting the professional growth of your team members. Use an example to illustrate your approach to a successful performance management strategy.

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What is your approach to training and onboarding new Crewmembers?

Explain your systematic approach to training, emphasizing mentorship, hands-on engagement, and follow-up assessments to ensure new Crewmembers feel welcomed and confident in their roles.

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How do you adapt to changing business needs in a restaurant environment?

Provide an example of a time when you had to adjust to unexpected changes in a restaurant setting. Explain how flexibility and strong analytical skills helped you successfully navigate those changes.

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What do you find most rewarding about working in a restaurant?

Share your passion for the restaurant industry, focusing on aspects like creating memorable customer experiences, leading a diverse team, and being part of a thriving community, which aligns with Raising Cane’s core values.

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Why do you want to work for Raising Cane's as an Assistant Restaurant Leader?

Reflect on your alignment with the values and culture at Raising Cane's. Discuss your admiration for their commitment to quality and community while explaining how your skills and experiences will contribute to the company's continued success.

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The VisionTo grow restaurants, serving our Customers, all over the world and be the brand for craveable chicken finger meals, a great Crew, cool Culture, and Active Community Involvement.

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Full-time, on-site
DATE POSTED
March 30, 2025

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