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Restaurant Manager - job 2 of 10

Company Description

Initial hiring pay range (based on location, experience, etc.): $ / hour

At Raising Cane’s Chicken Fingers® we serve only the best tasting and most craveable chicken finger meals. It’s our ONE LOVE®. Our Crew make it happen, our Culture makes it unique and the Community makes it all worthwhile.  

Every talented Crewmember in our Restaurant Support Office (RSO) is important to our success and a value to our rapidly growing Company. We all work with a sense of purpose and focus on our chicken finger meals, Customers, Crew, Communities and Company Culture. We are constantly striving to Raise The Bar. The future for Raising Cane’s is growth focused and we’re on the path to being one of the top 10 restaurant companies in the United States.  

Benefits offered for all Full-time Restaurant Managers:

  • Medical, Dental, Vision & Pharmacy Benefits
  • Dependent Care & Healthcare Flexible Spending Accounts
  • Company-provided Life and Disability insurance
  • Hospital Indemnity, Accident and Critical Illness
  • 401(k) With Employer Match (age 21 & older)
  • Access to financial advisors for budget and retirement planning
  • One Pass Gym Membership Program
  • Tuition Reimbursement
  • Crewmember Assistance Program
  • Pet Insurance

Perks & Rewards for Restaurant Managers:

  • Weekly Pay!*
  • Competitive pay + monthly bonus
  • Paid Time Off & Sick time
  • 8 paid Holidays a year**
  • Early closure for company events
  • Casual Work Attire
  • Perkspot Employee Discount Programs
    • *Raising Cane's pays weekly, except in some states (e.g., California) where the company pays bi-weekly. 
    • **Some locations may vary 

Job Description

Your Role at Raising Cane’s:

The Restaurant Manager is responsible for supporting the Restaurant Leader in day-to-day operations of the restaurant and upholding Raising Cane’s standards and culture in shift management responsibilities of restaurant operations.

The physical work environment includes working in a fast-paced kitchen environment (which requires extended periods of physical exertion, such as walking, standing, lifting and bending) and interacting with customers. It also includes both inside and outside work in varied temperatures, working with and around food products, common allergens, industrial equipment, commercial cleaning products that require the use of personal protective equipment and physical activities necessary to complete the responsibilities of the job. 

Your Impact and Responsibilities:

  • Purpose of the position:
    • Ensures operations meet Raising Cane’s standards in all restaurant zones during a shift
    • Acts as manager on duty and opens and closes the restaurant
    • Manages cash handling and ensures accountability
  • General to the role:
    • Enforces Raising Cane’s policies and standards
    • Executes shift management meeting Raising Cane’s operations and safety standards
    • Uses required tools, forms and logs to support shift execution, document results and take corrective action when needed
    • Directs crewmembers during a shift
    • Provides exemplary customer service
    • Utilizes reward and recognition program for the crewmembers in the restaurant
    • Authorizes employee functions requiring manager approval (e.g. discounts, promotions, timeclock overrides, etc.)
    • Ensures cleanliness of the restaurant and ensures the facility is in good working order
    • Completes other duties as assigned

Qualifications

Requirements for Success:

  • Detail-oriented, organized and able to manage multiple priorities that may be constantly changing
  • Self-driven, flexible, and highly energetic with strong written and verbal communication skills
  • Able to work effectively and efficiently both independently and collaboratively
  • Able to recognize problems, set goals, execute and convert plans into action to solve problems
  • Knowledge and skills in staffing, scheduling, people and cost management
  • Proficient in a variety of technology systems including Microsoft Office (Excel, Word and Outlook) and ability to learn and adapt to new systems quickly
  • Able to work a variety of shifts including days, evenings and weekends and travel as needed for work-related functions and training
  • Must complete all required Raising Cane’s company training programs
  • 1+ years of restaurant or retail management experience
  • Must be 18 years of age or older
  • High school diploma or equivalent preferred

Additional Information

All your information will be kept confidential according to EEO guidelines.

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It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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CEO of Raising Cane's
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Todd Graves
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Average salary estimate

$45000 / YEARLY (est.)
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$40000K
$50000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Restaurant Manager, Raising Cane's

As a Restaurant Manager at Raising Cane’s Chicken Fingers in Fairfield, Ohio, you will be at the heart of our operations, ensuring that every dining experience aligns with our values and standards. Your role will be vital in supporting the Restaurant Leader with day-to-day operations, and you'll champion our ONE LOVE® philosophy while managing a team of passionate crewmembers. This isn’t just a job; it’s about bringing worthy chicken finger meals to our community while fostering an environment filled with energy and excitement. You’ll be responsible for everything from cash handling to enforcing our cleanliness standards and ensuring that our restaurant runs smoothly during your shifts. You’ll engage with customers, help your team grow through our recognition programs, and tackle the fast-paced challenges that arise in the kitchen. Being detail-oriented and adaptable is essential as you’ll need to juggle multiple responsibilities, support team members, and maintain the quality and safety we pride ourselves on. Previous experience in restaurant management will be beneficial as you lead your crew and create a welcoming environment that makes Raising Cane’s stand out. With great benefits including competitive pay and a culture of growth, this position offers both challenges and rewards. If you're driven, energetic, and ready to embrace our focus on food, community, and culture, we want to hear from you!

Frequently Asked Questions (FAQs) for Restaurant Manager Role at Raising Cane's
What are the responsibilities of a Restaurant Manager at Raising Cane’s?

As a Restaurant Manager at Raising Cane’s, your key responsibilities will include managing shift operations to meet company standards, overseeing cash handling and accountability, directing crew members, providing exceptional customer service, maintaining cleanliness, and ensuring that all safety protocols are followed. You will also support the Restaurant Leader in daily operations and take corrective actions when necessary.

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What qualifications do I need to apply for the Restaurant Manager position at Raising Cane’s?

To apply for the Restaurant Manager position at Raising Cane’s, you should have at least one year of restaurant or retail management experience. You'll need to be at least 18 years old, possess a high school diploma or equivalent, and exhibit strong communication skills. Being detail-oriented and able to work under pressure in a fast-paced environment is also important.

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What benefits can I expect as a Restaurant Manager at Raising Cane’s?

As a Restaurant Manager at Raising Cane’s, you’ll enjoy a comprehensive benefits package that includes medical, dental, vision, and pharmacy benefits, a 401(k) with employer match, paid time off, and sick time, as well as access to wellness programs and tuition reimbursement. We also offer unique perks like a gym membership program and employee discounts to enhance your work-life balance and wellbeing.

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What does the work environment look like for a Restaurant Manager at Raising Cane’s?

The work environment for a Restaurant Manager at Raising Cane’s is fast-paced and dynamic. You’ll spend time both inside and outside the restaurant, working in varying temperatures and requiring you to be physically active. You’ll engage with team members and customers alike to ensure a welcoming atmosphere, all while managing restaurant operations and maintaining our high quality standards.

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How does Raising Cane’s support the growth of its Restaurant Managers?

Raising Cane’s is committed to the growth and development of its Restaurant Managers through robust training programs, team-building initiatives, and a culture of recognition. You’ll have access to financial advisors for career planning and personal development opportunities, making sure you have the resources to succeed and advance in your career.

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Common Interview Questions for Restaurant Manager
Can you describe a time when you successfully managed a challenging shift?

In your response, think about a specific example where you managed competing priorities. Highlight how you prioritized tasks, communicated effectively with your team, and ensured customer satisfaction during that shift.

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How do you handle conflict among team members in a restaurant setting?

Describe your approach to conflict resolution, emphasizing your ability to listen to all parties involved, find common ground, and foster a collaborative environment. Give an example if possible.

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What strategies would you implement to boost the morale of your team?

Discuss some recognition and motivation strategies that you've found effective, such as team-building activities, feedback sessions, and setting clear goals that are achievable but challenging.

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What steps do you take to ensure food safety and quality in the restaurant?

Explain the procedures you follow to maintain food safety standards, such as regular checks on food storage conditions, training staff on safety protocols, and tracking compliance with health regulations.

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How do you prioritize customer service while managing other tasks during a shift?

Share your methods for keeping customer service as a top priority, such as delegating tasks, training your team to ensure they are capable and confident, and being proactive in addressing customer needs.

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What do you consider to be the most important qualities of a successful Restaurant Manager?

Emphasize qualities such as strong leadership, effective communication, adaptability, problem-solving skills, and a focus on both team development and customer satisfaction.

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How would you approach staffing needs during peak times?

Discuss your experiences with forecasting busy periods and planning ahead for staffing levels, including creating schedules in advance, cross-training employees, and communicating with your team about expectations.

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What experience do you have with financial management in a restaurant context?

Highlight any relevant experience managing budgets, handling cash flow, and working with financial reports, as well as your ability to analyze financial data to make informed decisions.

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Why do you want to work for Raising Cane’s specifically?

Share your enthusiasm for Raising Cane’s community-focused culture and commitment to quality food while highlighting how your values align with the company’s mission.

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How do you keep yourself and your team accountable for performance standards?

Discuss the importance of setting clear performance metrics, regular check-ins, and fostering an environment where feedback is welcomed and utilized for continuous improvement.

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The VisionTo grow restaurants, serving our Customers, all over the world and be the brand for craveable chicken finger meals, a great Crew, cool Culture, and Active Community Involvement.

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Full-time, on-site
DATE POSTED
March 30, 2025

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