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Office Operations Manager

We are looking for a proactive, organized, adaptable, and team-oriented Office Operations Manager to join our People Operations team in New York City. In this role, you will oversee and manage the day-to-day operations of our office environment, ensuring that it runs smoothly and efficiently, while fostering a positive and welcoming atmosphere for all employees and visitors. You will be the go-to person for maintaining office functionality and organizing and executing memorable team events. In addition, you will provide critical administrative support, and help manage the candidate and new hire experience, collaborating across departments to drive a seamless experience for all. 


This role requires a detail-oriented, highly organized and creative professional who is passionate about cultivating an inclusive workplace culture and ensuring seamless operational support for employees. This role is perfect for someone who enjoys a hands-on, people-centric position where no two days are the same. To ensure success, you must be skilled at tracking, analyzing, and optimizing office operations with defined metrics and measurable objectives and maintaining strategic systems to optimize office functionality and support hybrid work models.

This is an in-office position (Mon - Fri) in our NoMad office.


About Regard


Our mission is to bring world-class healthcare to everyone. Regard is the world’s first comprehensive, automated diagnosis tool. Regard streamlines clinical and revenue cycle efforts to dramatically improve hospital finances, patient safety, and physician happiness. We are excited by challenges, mission-oriented work, and meaningful relationships. We work closely with some of the top health systems in the country and are leading the change that healthcare - one of the largest and most inefficient industries in the world - needs. We want you to join us.


Responsibilities
  • Office Operations: Oversee supplies procurement and office budget. Manage relationships with suppliers and building management. ​​Coordinate regular ordering of team lunches and stock the kitchen with essentials to keep the team fueled and happy. Maintain cleanliness and organization of shared spaces. 
  • Team Events & Culture: Plan and execute team-building events, offsites, and celebrations. Collaborate with leadership to identify opportunities for cultural initiatives and activities. Maintain a calendar of events and activities to ensure consistent engagement touch points throughout the year.
  • Candidate and New Hire Experience: Partner with Talent Acquisition to create a welcoming and positive interview experience for on-site candidates. Serve as the primary point of contact for new hires during their initial weeks, providing guidance on policies, systems, and resources.
  • Administrative: Coordinate travel arrangements for candidates and employees as needed. Assist with scheduling meetings, managing calendars, and organizing logistics for company-wide events or leadership gatherings.


Minimum Qualifications
  • 3+ years in office management, operations, HR, or a similar role, preferably in a fast-paced startup or tech environment
  • Exceptional organizational and project management abilities; adept at balancing multiple priorities
  • Strong interpersonal and written communication skills, with the ability to connect with diverse teams
  • Proficient with G-Suite
  • Must be able to stand for long periods and carry up to 50lbs
  • This is an in-office position (Mon - Fri) in our NoMad office


Preferred Qualifications
  • A genuine passion for creating a positive and inclusive workplace culture
  • Proficient in Slack, and other office tools and platforms, with a willingness to learn new systems as needed


Location | Work Authorization
  • For this role, Regard is currently only considering candidates who are authorized to work in the US without visa sponsorship, and are within the New York City metro area
  • Our expectation for this role is to be in the office Mon-Fri
  • We will provide relocation assistance to anyone who does not already reside in the NYC metro area


Comp | Perks | Benefits
  • Eligible for equity
  • 99% employer paid health benefits (Medical, Dental, and Vision) + One Medical subscription
  • 18 PTO days/yr + 1 week holiday break
  • Annual $750 learning & development stipend
  • Company-sponsored team retreat + social events


$70,000 - $105,000 a year
At Regard, we carefully consider a wide range of factors when determining compensation, including your skills, qualifications, location, and experience. We expect the base salary range for this position to be $70,000 to $105,000. This is subject to change and may be modified in the future. We encourage all interested candidates to apply.

Our goal at Regard is to provide and maintain a work environment that fosters mutual respect, professionalism and cooperation. Regard is proud to be an equal opportunity employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, national origin, ancestry, alienage or citizenship status, age, disability or handicap, sex, gender identity, marital status, familial status, veteran status, sexual orientation or any other characteristic protected by applicable federal, state or local laws. We celebrate diversity and are proud of our supportive, inclusive workplace.

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Average salary estimate

$87500 / YEARLY (est.)
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$70000K
$105000K

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What You Should Know About Office Operations Manager, Regard

If you're looking for an exciting opportunity as an Office Operations Manager, we invite you to join our fantastic People Operations team at Regard in vibrant New York City! This role is all about keeping our office running like a well-oiled machine while creating an atmosphere that’s both welcoming and engaging for employees and visitors alike. As our Office Operations Manager, you’ll be the backbone of our day-to-day operations. You'll manage everything from supplies procurement to organizing our fun team events that foster camaraderie and collaboration. Your organizational prowess will shine as you help refine the candidate and new hire experience, ensuring everyone feels supported from the start. Along the way, you'll collaborate with multiple departments, ensuring smooth operations that not only meet but exceed expectations. If you’re someone who’s detail-oriented, creative, and passionate about nurturing an inclusive workplace culture, this position is perfect for you! You’ll thrive in a hands-on environment where your contributions can genuinely make a difference. With responsibilities that vary day to day, you’ll track office operations with metrics that help us improve continuously while supporting our hybrid work model. Come and be part of a mission-driven team that’s reshaping the healthcare landscape with innovative solutions! Your adventure starts at Regard, where we’re dedicated to excellent healthcare for everyone.

Frequently Asked Questions (FAQs) for Office Operations Manager Role at Regard
What are the daily responsibilities of an Office Operations Manager at Regard?

As an Office Operations Manager at Regard, your daily responsibilities will include overseeing office supplies procurement, managing the office budget, and ensuring the cleanliness and organization of shared spaces. You'll also coordinate team lunches and special events, ensuring that everyone feels included and engaged. Moreover, you will assist with the candidate and new hire experience, making sure they have a smooth introduction to the company.

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What qualifications do I need to apply for the Office Operations Manager position at Regard?

To apply for the Office Operations Manager role at Regard, candidates should have at least 3 years of experience in office management, operations, or HR in a dynamic environment. Exceptional organizational and project management skills are crucial, along with strong interpersonal and written communication abilities. Familiarity with tools like G-Suite and a willingness to learn new systems are also required to excel in this position.

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How does Regard ensure a positive candidate and new hire experience?

Regard prioritizes a positive candidate and new hire experience by having the Office Operations Manager act as the primary contact for candidates and new hires. In this role, you’ll create welcoming atmospheres during interviews, coordinate logistics, and provide essential guidance on policies and resources during the onboarding process. This approach helps new hires feel informed and supported from day one!

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What benefits can I expect as an Office Operations Manager at Regard?

As an Office Operations Manager at Regard, you can look forward to an appealing benefits package that includes 99% employer-paid health benefits, equity eligibility, and generous PTO on top of a one-week holiday break. You will also receive a $750 annual learning and development stipend and have the opportunity to partake in exciting company-sponsored retreats and social events designed to foster team spirit.

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What is the company culture like at Regard for an Office Operations Manager?

At Regard, the company culture is vibrant and inclusive, emphasizing mutual respect and cooperation. As an Office Operations Manager, you'll play a crucial role in maintaining this positive environment by organizing team-building events and cultural initiatives. Our mission-driven team is filled with motivated individuals who are passionate about healthcare innovation, making it a fulfilling place to work.

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Common Interview Questions for Office Operations Manager
Can you describe your experience with office management and operations?

When answering this question, think about specific examples from your background where you successfully managed office operations and maintained effective workflows. Focus on how your skills contributed to solving issues or improving processes, and highlight any metrics that demonstrate your success.

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How do you prioritize tasks when managing multiple responsibilities?

In your response, explain your approach to task management through tools or methods you use for prioritization, such as the Eisenhower matrix, project management software, or breaking tasks into actionable steps. Provide examples where your prioritization led to successful outcomes.

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Describe a time you organized a team event. What was the outcome?

Discuss a particular team event you successfully organized, detailing the planning process, your role, and how it impacted team morale or collaboration. Share feedback received from your colleagues to demonstrate the event's effectiveness.

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How would you handle a difficult employee situation in the office?

Address this with a calm demeanor. Describe a specific approach, such as conflict resolution techniques, mediation strategies, or communicating openly with the employee. Use examples that show empathy while also focusing on achieving a positive outcome.

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What strategies do you employ to create an inclusive office culture?

Outline your strategies for fostering inclusivity, which can include organizing diverse team-building activities, promoting open discussions during meetings, and ensuring everyone has a voice. Reference any relevant experiences that demonstrate your commitment to inclusion.

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How do you approach budgeting and resource management for the office?

Discuss your experience with budget management by detailing how you assess needs, allocate resources, and track spending. Provide examples of cost-saving measures you've successfully implemented without compromising office quality.

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What is your experience with onboarding new hires?

Share your involvement in the onboarding process, emphasizing how you ensure new hires feel welcomed and informed. Reference any specific programs or initiatives you've introduced that successfully reduced onboarding time or improved new hire satisfaction.

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How do you use metrics to evaluate office operations?

Explain the key performance indicators and metrics you’ve tracked in previous roles. Discuss how these insights have led to specific improvements in processes or office efficiencies, showcasing your analytical approach to operations.

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What software tools or platforms are you familiar with for office management?

List the tools you've worked with, such as G-Suite, Slack, or project management software. Emphasize your ability to adapt and quickly learn new systems, as well as how these tools have streamlined your work processes.

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Why do you want to work at Regard as an Office Operations Manager?

When answering this, connect your personal values with Regard's mission. Discuss your passion for creating inclusive environments and your desire to contribute to innovative solutions in healthcare. Highlight the aspects of the role that excite you the most.

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Full-time, on-site
DATE POSTED
January 15, 2025

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