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Operations Clerk 2 - job 1 of 2

Company Description

RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry’s most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact.

Job Description

  • Perform routine but varied clerical duties on the manufacturing floor in accordance with standard procedures
  • Provide clerical support by recording, entering and verifying data from a variety of sources and documents
  • Maintain records; compile standard reports, file, tabulate, and performing routine clerical tasks related to manufacturing
  • Apply knowledge of department policies and procedures, and utilizes a general understanding of other departments' functions
  • May be responsible for data entry, reporting, checking or verifying of information, generation of reports and responding to data requests
  • Responsible for maintaining department files
  • May assist with production planning and special projects

Qualifications

  • Minimum of 1 year, preferred 3 years previous related experience
  • Basic knowledge of Microsoft Office applications including Microsoft Excel, Outlook and Word
  • Preferred previous data entry and payroll experience
  • Previous office experience in a fast-paced environment
  • Organizational skills must be excellent

Additional Information

RR Donnelley is an Equal Opportunity/Affirmative Action employer.

The national pay range for this role is $15.50 - $21.00. The pay range may be slightly lower or higher based on the geographic location of the hired employee. The actual pay offered may vary based upon, but not limited to: education, skills, experience, proficiency, performance, shift and location. In addition to base salary, depending on the role, the total compensation package may also include participation in a bonus, commission or incentive program. RRD offers benefits including medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with match, life insurance and other voluntary supplemental insurance coverages, plus tuition assistance, maternity leave, adoption assistance, and employer/partner discounts.

RRD is an Equal Opportunity Employer, including disability/veterans

Average salary estimate

$18250 / YEARLY (est.)
min
max
$15500K
$21000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Operations Clerk 2, RR Donnelley

Join the team at RRD as an Operations Clerk 2 in beautiful Charlotte, NC! As an Operations Clerk 2, you’ll play a crucial role by performing varied clerical duties right on the manufacturing floor. Your day-to-day will involve data recording, entry, and verification from a variety of sources, making you an essential cog in our operational machinery. You’ll help maintain records and compile standard reports, adding your touch to the smooth running of manufacturing operations. Your understanding of departmental policies and procedures will come in handy, as you’ll also tap into your knowledge of other departments' functions. This role might include assisting with production planning and special projects, making your contributions even more impactful. At RRD, we value organizational skills and seek someone with at least one year of previous related experience, ideally three years. Familiarity with Microsoft Office applications, particularly Excel and Word, is required, along with a bonus if you have previous data entry and payroll experience. By becoming an Operations Clerk 2, you’ll not only contribute to a wide-ranging portfolio of solutions that elevate customer engagement but also join a company that cares—offering comprehensive benefits and a supportive workplace culture. If you’re ready to step into a role that provides growth opportunities in a fast-paced environment, we want to hear from you!

Frequently Asked Questions (FAQs) for Operations Clerk 2 Role at RR Donnelley
What are the primary responsibilities of an Operations Clerk 2 at RRD?

An Operations Clerk 2 at RRD is responsible for performing routine clerical duties, including recording, entering, and verifying data from various documents. You'll maintain records, compile reports, and handle routine clerical tasks that are vital for the manufacturing process. Additionally, this role involves applying your knowledge of departmental policies and may also require assisting with production planning and special projects.

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What qualifications do I need to apply for the Operations Clerk 2 position at RRD?

To apply for the Operations Clerk 2 position at RRD, you should have a minimum of one year of relevant experience, with a preference for three years. Proficiency in Microsoft Office, particularly Excel, Outlook, and Word, is essential. Experience with data entry and payroll is preferable. Strong organizational skills are a must to thrive in this fast-paced office environment.

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What is the work environment like for an Operations Clerk 2 at RRD?

The work environment for an Operations Clerk 2 at RRD is dynamic and fast-paced. You’ll be situated on the manufacturing floor, where you'll engage directly with various clerical tasks and collaborate with team members from different departments. The atmosphere encourages professional growth and the effective execution of diverse tasks, all while contributing to RRD's mission of enhancing customer engagement.

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What kind of career development opportunities does RRD offer for Operations Clerk 2?

At RRD, Operations Clerks 2 have the potential for career advancement through company-supported training and development programs. You’ll gain valuable experience that can open doors to other roles within the organization. RRD encourages its employees to take advantage of educational resources and advancement opportunities to help them grow their careers.

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What benefits can I expect when working as an Operations Clerk 2 at RRD?

When you join RRD as an Operations Clerk 2, you can expect a comprehensive benefits package that includes medical, dental, and vision coverage, paid time off, and a 401(k) plan with company match. Additional perks include life insurance, tuition assistance, maternity leave, and various discounts through employer partnerships, ensuring you’re well taken care of both personally and professionally.

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Common Interview Questions for Operations Clerk 2
What is your experience with clerical duties on a manufacturing floor?

In answering this question, provide specific examples of your previous clerical experience related to manufacturing. Highlight your ability to handle data entry, maintain records, and support various administrative tasks. Mention any relevant tools or software you’ve used to enhance manufacturing operations.

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How do you prioritize tasks in a fast-paced environment as an Operations Clerk 2?

Discuss your strategies for prioritizing tasks, such as creating to-do lists, setting deadlines, and using digital tools. Share examples that showcase your time management skills while balancing multiple responsibilities in a previous job.

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Can you describe your proficiency with Microsoft Office, particularly Excel?

Be prepared to describe your level of proficiency with Microsoft Office applications, especially Excel. Highlight your experience with data entry, spreadsheet creation, and any specific functions you regularly utilize, such as formulas, pivot tables, or data visualization techniques.

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How do you handle data verification and entry errors?

When addressing this question, demonstrate your attention to detail by explaining the specific checks you perform to avoid errors. Illustrate your problem-solving skills by providing examples of how you’ve effectively corrected and followed up on inaccuracies in past roles.

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What do you think is the most important quality for an Operations Clerk 2?

Discuss qualities such as attention to detail, strong organizational skills, and the ability to work collaboratively. Explain why these attributes are pivotal to ensuring smooth operations within the manufacturing process at RRD.

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How do you keep yourself organized when managing multiple tasks as an Operations Clerk 2?

Share your personal organization system, whether it be digital tools, planners, or specific methodologies like task batching or prioritization. Providing insight into how you effectively manage your workload will show your potential employer that you can thrive in the position.

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Have you had experience with production planning or special projects before?

If you have relevant experience, discuss it; if not, express your eagerness to learn and contribute. Mention your capability to adapt quickly and take on new challenges, showcasing your enthusiasm for expanding your skill set.

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Can you explain your approach to maintaining confidentiality in data handling?

Address the importance of confidentiality and data protection. Highlight any best practices you follow to ensure sensitive data remains secure, and discuss your understanding of compliance in data management.

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Where do you see yourself in the next few years within the company?

Reflect on your career aspirations while aligning them with opportunities within RRD. Discuss your desire to advance and take on more responsibilities, emphasizing your commitment to growing with the company.

Join Rise to see the full answer
What motivates you as an Operations Clerk 2?

Identify what excites you about the role, whether it’s achieving efficiency, contributing to team success, or handling challenges. A positive outlook can demonstrate to your interviewer how you’ll fit into RRD’s culture.

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RRD (R.R. Donnelley) provides businesses with advertising and marketing products and services. Some of their offerings include digital print materials, data management, business support, and more. This company is headquartered in Chicago, Illinois...

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Full-time, on-site
DATE POSTED
March 25, 2025

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