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D2C Managing Director

About us

Ruby Labs is a leading tech company that creates and operates innovative consumer products. We offer a diverse range of opportunities across the health, education, and entertainment industries. Our innovative teams are driving the future of consumer-led products, and we're always looking for passionate individuals to join us. Learn more about our story at: https://rubylabs.com/about-us/

Role 

We are creating a new D2C product in the Utilities category and we are looking for a Managing Director that can take care of day to day operations, execution and building a world class team.

Profit Share

This role comes with the profit share incentive and stock option that is quite generous for this role, more details would be shared at the interview.

The team

You will be building a strong team with high talent density who enjoy working in our fast-paced, 100% remote environment.

About you

You are a dynamic and hands-on leader with extensive experience in the D2C Digital Products (preferably subscriptions) . You excel at driving growth and innovation, with a deep understanding of engineering, product, marketing, and growth strategies. In this role, you will be at the forefront, leading all departments with a focus on executing strategic initiatives and optimizing performance across the board. Your proven ability to manage teams, deliver results under pressure, and deeply engage in the technical and operational aspects of the business makes you the ideal candidate to steer our company towards continued success.

What you’ll do

  • Lead the company's strategic growth by developing and executing initiatives that drive business expansion, optimize market positioning, and advance overall progress.

  • Lead cross-functional teams in executing complex strategic initiatives, ensuring alignment across engineering, product development, growth, marketing, and sales.

  • Drive revenue growth and profitability while optimizing operational expenses.

  • Oversee the product development lifecycle, from ideation to launch, ensuring products meet market needs and quality standards.

  • Collaborate closely with engineering teams to deliver innovative solutions that align with customer expectations and business goals.

  • Ensure that the product roadmap is aligned with business strategy and customer feedback.

  • Oversee marketing campaigns, ensuring they are data-driven, customer-centric, and aligned with product launches and sales strategies.

  • Utilize data analytics to refine and optimize growth strategies, ensuring sustainable revenue growth.

  • Continuously monitor and analyze key financial and operational metrics, such as revenue growth, EBITDA margins, and customer acquisition costs (CAC).

  • Evaluate customer lifetime value (LTV) and return on ad spend (ROAS) to optimize marketing efficiency and resource allocation.

  • Track onboarding conversion rates to identify areas for improvement in user experience and increase customer activation and analyze average revenue per user (ARPU) and user retention rates to inform product development and enhance long-term profitability.

What we offer

  • Remote Work Environment: Embrace the freedom of working from anywhere, anytime, fostering a better work-life balance.

  • Stock options: We acknowledge the commitment required for the COO role. Hence, we offer generous company stock options and revenue sharing to appreciate and reward your hard work.

  • Company-provided MacBook: We offer employees access to powerful MacBooks if needed, ensuring top-notch performance, energy efficiency, and seamless productivity.

Interview Process

After submitting your application, we conduct a thorough review which typically takes 3 to 5 days, but may occasionally take longer due to the volume of applications received. If we see a potential fit, we proceed with the following steps:

  • Recruiter Screening (40 minutes)

  • Technical Interview (90 minutes)

  • Final Interview (60 minutes)

Life at Ruby Labs

By joining Ruby Labs, you’ll become part of a team that picks each other up, collaborates daily, and works hard, fast, and smart because they’re motivated and passionate about being the best in the industry. We thrive on innovation, we push the boundaries, and we’re proud of the work we do that helps thousands of people live happier and healthier lives!

We are an equal-opportunity employer and celebrate diversity, recognizing that a diversity of thought and backgrounds builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate based on race, ethnicity, religion, color, place of birth, sex, gender identity or expression, sexual orientation, age, marital status, military service status, or disability status. Join us and be part of a company that is crafting the future of technology across multiple industries.

#Li-Remote

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What You Should Know About D2C Managing Director, Ruby Labs

At Ruby Labs, we're on the hunt for a dynamic D2C Managing Director to spearhead the launch of an innovative product in the Utilities category. This is an exciting opportunity to join a leading tech company dedicated to creating impactful consumer products across various sectors like health, education, and entertainment. As the D2C Managing Director, you'll be at the helm of day-to-day operations, guiding a talented team in a fully remote environment where creativity and initiative thrive. Your role will encompass driving strategic growth and implementing initiatives that enhance our market positioning while ensuring product development aligns with consumer needs and quality standards. We're eager to leverage your extensive experience in D2C digital products, preferably in subscription models, to challenge the status quo and push the boundaries of what's possible. You will lead cross-functional teams, collaborate with engineers, oversee marketing strategies, and utilize data-driven insights to maximize profitability while enhancing customer experiences. Plus, with our profit-sharing incentives and generous stock options, your commitment and hard work will be recognized and rewarded. If you’re ready to take the reins in a fast-paced setting where innovation is the norm, Ruby Labs is your next career move. We can't wait to see how you'll contribute to our exciting journey and help shape the future of technology with us!

Frequently Asked Questions (FAQs) for D2C Managing Director Role at Ruby Labs
What are the key responsibilities of a D2C Managing Director at Ruby Labs?

As the D2C Managing Director at Ruby Labs, you will oversee strategic growth initiatives, manage daily operations, and lead cross-functional teams through complex projects. Your responsibilities will also include product development, optimizing marketing strategies, and ensuring alignment with customer needs to drive profitability.

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What qualifications are required for the D2C Managing Director role at Ruby Labs?

To qualify for the D2C Managing Director position at Ruby Labs, candidates should possess extensive experience in D2C digital products, particularly in subscription services. A proven track record in leading teams, executing growth strategies, and a deep understanding of engineering and marketing are essential qualifications for this role.

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How does Ruby Labs support its D2C Managing Director in terms of incentives?

Ruby Labs offers a competitive profit-sharing incentive and generous stock options to the D2C Managing Director, showcasing our commitment to rewarding hard work and leadership. These benefits are designed to align your success with the company's growth and profitability.

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What is the company culture like at Ruby Labs for a D2C Managing Director?

At Ruby Labs, the culture is rooted in innovation, collaboration, and a fast-paced work environment. As a D2C Managing Director, you will work with a talented team that encourages creativity and thrives on pushing the boundaries, creating products that make a difference in people's lives.

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How does Ruby Labs ensure diversity and inclusion within the team for the D2C Managing Director position?

Ruby Labs takes diversity and inclusion seriously, celebrating various backgrounds and perspectives. Our D2C Managing Director will be part of an equal-opportunity environment where diverse thoughts contribute to building stronger teams and crafting innovative consumer products.

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Common Interview Questions for D2C Managing Director
What strategies would you implement to drive growth as a D2C Managing Director?

In your response, outline multifaceted strategies combining market analysis, customer feedback, and innovative product development aimed at enhancing user engagement and driving revenue growth.

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How do you prioritize product development in a fast-paced D2C environment?

Discuss your approach to balancing urgent market needs with long-term product vision, emphasizing data analytics and customer insights to inform your decisions.

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Can you give an example of a successful marketing campaign you led?

Detail a specific campaign you spearheaded, focusing on your contributions, the metrics you tracked, and how it positively impacted overall business performance.

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How do you manage cross-functional teams when working on new product launches?

Emphasize your collaboration techniques, ensuring communication and alignment between departments, and providing examples of past successful teamwork.

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What experience do you have with data analytics in driving business decisions?

Discuss your analytical skills, providing examples of tools you've used to track KPIs, and how you've leveraged this data to optimize business strategies.

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How do you handle underperforming team members?

Explain your approach to performance management, emphasizing communication, setting clear expectations, and providing support and training to help the team member succeed.

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What do you think is the biggest challenge in leading a D2C team?

Share your thoughts on common challenges, such as keeping up with consumer trends, while highlighting your strategies for overcoming these obstacles.

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How do you ensure your team stays innovative and motivated?

Discuss your methods for fostering an innovative culture, such as encouraging creativity, providing learning opportunities, and recognizing and celebrating achievements.

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Can you explain your experience with profit-sharing and incentive programs?

Detail your familiarity with designing and implementing incentive programs that align team performance with company goals, providing examples of positive impacts on motivation.

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How would you adapt Ruby Labs' product strategy in response to market feedback?

Explain your process for collecting and analyzing customer feedback and your method for translating insights into actionable product strategies.

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EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
April 9, 2025

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