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Business Development Manager - job 1 of 2

Company Description

SGS is the global leader and innovator in inspection, verification, testing and certification services. Founded in 1878, SGS is recognized as the global benchmark in quality and integrity. With over 97,000 employees in 130 countries and operating a network of more than 2,400 offices and laboratories, we provide services to almost every industry by assuring quality and safety of products and services.

Trusted all over the world, SGS is a market leader because we put 100% passion, pride and innovation into everything we do. We encourage new ideas. We welcome people who challenge the way we do things. And we will be 100% committed to helping you reach your full potential.

Job Description

As the Business Development Manager, Biologics you will identify and pursue business opportunities with current and new clients in the assigned territory. In this position, you will create a territory plan based on SGS Health Science's business strategy and participate in preparing sales goals each fiscal year and track the progress to ensure that the objectives are met.

  • Visit new prospects and new customers to sell and support the SGS Life Science Services Biologics suite of services
  • Grow LSS market share by winning new customers within a defined geographic territory
  • Identify prospects, perform need analysis, identify opportunities and follow up to close
  • Promote North American network and expertise to prospects and customers
  • Maintain up to date knowledge of SGS’s analytical capacity and capabilities 
  • Participate in strategic and business decisions regarding new service opportunities with biotechnology, pharmaceutical, and medical device companies
  • Execute sales activities, including sales planning, visits, reports, and results
  • Maintain current and accurate data in the Sales Pipeline tool on all sales activities within assigned territory accounts and their opportunities
  • Adhere to Customer-Centric selling methodologies
  • Use the internet, phone, tradeshow, market intelligence database, and other lead sources to generate new opportunities
  • Ensure communication and coordination with the labs to facilitate the successful handover and execution of the new and current business
  • Participate in arranging and hosting prospective client visits to all North American locations
  • Network with key players and maintain an understanding of external market developments to ensure SGS becomes the service provider of choice to a greater share of the market
  • React upon business opportunities forwarded by Operations and inform them of progress 
  • Assist in decisions involving price structure and price negotiations with all final decisions to be made by laboratory Business Manager & Director of Biologics
  • Ensure that any client complaints are forwarded to the appropriate individual(s) and ultimately resolved in a prompt and professional manner
  • Review and prepare contracts as required (Master Service Agreements etc.
  • Report on developments in the marketplace and competitor activities
  • Forward potential opportunities to other Business Lines as appropriate

Qualifications

  • Bachelor's degree in a relevant field (Business, Marketing, Life Science, etc.)
  • 3+ years of experience testing in pharmaceuticals
  • 2+ years of business development experience in sales/marketing to pharmaceutical and medical device manufacturers
  • Must have a valid driving license, travel is required

Preferred

  • Advanced degree in Biochemistry, Chemistry, Biology, Pharmacology preferred

Additional Information

SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skills, and/or abilities required.

This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts the company’s rights to assign or reassign duties and responsibilities to this job at any time.

If you are applying for a position within the United States and you have difficulty completing the on-line employment application because of a disability, please call 201-508-3149 for assistance and leave a message. You will receive a call back.  Please note, this phone number is not for general employment information, but is only for individuals who are experiencing difficulty applying for a position due to a disability.

Average salary estimate

$80000 / YEARLY (est.)
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$90000K

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What You Should Know About Business Development Manager, SGS

At SGS, we are searching for a dynamic Business Development Manager, Biologics to join our remote team in Boston, MA. This role is perfect for someone who is passionate about driving business growth and building relationships in the life sciences sector. As a key player in our Health Science division, you will identify and pursue business opportunities with both current and new clients, thereby contributing directly to our success. Your role will involve creating a strategic territory plan aligned with SGS's overall business strategy. You will have the opportunity to engage directly with prospects, understanding their needs and showcasing our extensive suite of Biologics services. With your strong knowledge of the pharmaceutical and medical device landscape, you will be responsible for monitoring market trends and competitor activities to position SGS as the service provider of choice. This role also requires diligent sales tracking and reporting to ensure we meet our fiscal objectives. Join us at SGS, where your innovative ideas will be welcomed, and your potential will be fully realized, all while being part of a company that holds a strong commitment to quality and integrity.

Frequently Asked Questions (FAQs) for Business Development Manager Role at SGS
What are the key responsibilities of the Business Development Manager at SGS?

The Business Development Manager at SGS will primarily focus on identifying and pursuing new business opportunities in the biologics field. This includes creating a strategic territory plan, engaging with prospects to understand their needs, and promoting SGS's Life Science Services Biologics suite. The role also entails maintaining accurate data in the Sales Pipeline tool, executing sales activities, and ensuring a smooth transition of new business to operational teams.

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What qualifications are needed for the Business Development Manager position at SGS?

To be considered for the Business Development Manager role at SGS, candidates should hold a Bachelor's degree in a relevant field, such as Business, Marketing, or Life Sciences. Additionally, at least 3 years of experience testing in pharmaceuticals and a minimum of 2 years of business development experience specifically targeting pharmaceutical and medical device manufacturers are required. An advanced degree is preferred.

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What type of experience is SGS looking for in a Business Development Manager?

SGS is seeking candidates with at least 3 years of experience in pharmaceutical testing and a strong background in business development within the pharmaceutical and medical device sectors. Familiarity with customer-centric selling methodologies and experience in contract preparation are also important for success in this role.

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What is the reporting structure for the Business Development Manager role at SGS?

As a Business Development Manager at SGS, you will be part of a collaborative team environment, reporting to senior management within the Health Science division. You’ll collaborate closely with the labs and sales operations to ensure client needs are met and that strategic objectives are achieved.

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How does SGS support its employees in professional development?

SGS is committed to the growth of its employees and provides numerous opportunities for professional development. This includes access to training programs, workshops, and the encouragement of new ideas, all of which are designed to help you reach your full potential in your role as a Business Development Manager.

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Common Interview Questions for Business Development Manager
Can you describe your experience with business development in the pharmaceutical industry?

When answering this question, detail your specific roles and responsibilities in previous positions, highlighting your successes and how you contributed to business growth. Be sure to mention any metrics or achievements that quantify your results.

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How do you identify potential clients in a new territory?

Discuss the research techniques and tools you utilize to identify potential clients, such as market analysis, networking, and lead generation strategies. You can also mention your skills in building relationships through efficient communication.

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What strategies do you use to maintain and grow existing client relationships?

Your answer should focus on approaches like regular follow-ups, understanding client needs through active listening, and providing effective solutions. Mention how these strategies lead to increased customer satisfaction and retention.

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What role does market analysis play in your business development approach?

Explain how you leverage market analysis to inform your strategies, including identifying trends, assessing competitors, and understanding client needs. Emphasize your ability to adapt your approach based on your findings.

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How do you handle objections from potential clients?

Detail a structured approach to objection handling, mentioning techniques like active listening, addressing concerns with empathy, and providing data-backed responses to reassure potential clients of your offerings.

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Can you provide an example of a successful negotiation you conducted?

When answering, provide a specific example highlighting your negotiation tactics, the challenges faced, and how you ultimately secured a favorable outcome for both parties.

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How do you prioritize your sales activities?

Discuss your time management skills and how you utilize tools or methods to prioritize sales activities effectively, ensuring that you focus on high-value opportunities while maintaining a balance with other responsibilities.

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What is your experience with using sales tools or CRM software?

Share your familiarity with CRM tools and how you utilize them to manage client relationships, track sales activities, and analyze progress against your goals. The ability to showcase data can be a significant advantage.

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How do you stay informed about developments in the life sciences field?

Mention the various resources you use to stay updated, such as industry journals, webinars, networking events, and online forums, emphasizing your commitment to continuous learning.

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What do you believe are the key traits of a successful Business Development Manager?

Reflect on qualities such as strong communication skills, resilience, strategic thinking, and the ability to cultivate relationships. Support your view with examples related to the role at SGS.

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SGS is an inspection, verification, testing, and certification company. The company inspects agricultural products, minerals, petroleum and petrochemicals, motor vehicles, and consumer goods. SGS is headquartered in Geneva, Switzerland.

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Full-time, remote
DATE POSTED
March 22, 2025

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