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Business Development Representative (Arabic and French speaking)

Company Description

Shiji Group provides software solutions and services for the hospitality, food service, retail and entertainment industries, ranging from hotel management solutions to food and beverage and retail systems, payment gateways, data management, online distribution and more. Founded in 1998 as a network solutions provider for hotels, Shiji Group today comprises 5,000 employees in 80+ subsidiaries and brands, serving over 91,000 hotels, 200,000 restaurants and 600,000 retail outlets. Shiji is committed to connecting the global business of hospitality. We provide an integrated suite of technological solutions that empower hotel, retail, food, and entertainment companies to better connect with their guests.

Job Description

To support our Shiji ReviewPro Sales team, we are looking for a vibrant, high-energy Business Development Representative with native/professional level of Arabic and French. The ideal candidate would have experience on the phone, is comfortable with technology and is motivated by the opportunity to engage with prospect/clients and manage relationships. We provide strong career development plan based on performance. 

Main responsibilities:

The Business Development Representative will predominantly schedule online demos and assist the Sales Manager with administrative duties.

  • Working with the Sales Manager on a business plan to identify new business opportunities, scheduling online demos, and fully qualifying these opportunities, to ensure a healthy pipeline.
  • Achieving the required quantity and quality of outbound calls to prospects to qualify and convert enough new business to meet a monthly quota.
  • Generating sales by (mostly) cold/warm calling current customers and prospects.
  • Maintaining and developing relationships with existing customers via telephone calls, emails and LinkedIn.
  • Responding to incoming email and phone enquiries.
  • Maintain CRM with accurate data.

Qualifications

  • Native level of Arabic, French and high level of English language.
  • Experience with remote sales.
  • Results driven, proactive and persistent with a motivation for sales.
  • Professional and clear communication skills with the ability to build rapport with a customer quickly over the phone.
  • ‘Can-do’ attitude; demonstrating a positive attitude toward others, working well in a team environment, time management and ability to work under pressure.
  • Good level of Microsoft Office tools.

Desired skills and experience

  • Hospitality experience is a plus.
  • Previous experience with SaaS Sales.
  • Other languages are a plus.
  • Familiarity with ZohoCRM systems is a plus.

Additional Information

  • Challenging and creative technology environment with a great deal of freedom and responsibility.
  • Flexible work schedule/hybrid working model
  • Free coffee, fresh fruit at the office 
  • Brand new office located in the center of Barcelona
  • International team and fantastic work environment
  • Team building activities and charity donation programs
  • All necessary equipment such as laptop, additional monitor and other accessories
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What You Should Know About Business Development Representative (Arabic and French speaking), Shiji Group

Are you ready to take your career to the next level? Join Shiji Group as a Business Development Representative in beautiful Barcelona, Spain! We are on the lookout for a high-energy individual who is fluent in Arabic and French and has an affinity for technology. As part of our dynamic Shiji ReviewPro Sales team, you will play a crucial role by scheduling online demos and providing vital support to our Sales Manager. With over 91,000 hotels, 200,000 restaurants, and 600,000 retail outlets relying on our innovative solutions, there's never a dull moment at Shiji! You’ll make outbound calls to engage and convert potential clients, managing existing relationships with professionalism and charm. Your proactive approach will help drive our sales goals, all while having access to a supportive environment that fosters career growth based on performance. Picture yourself working in a state-of-the-art office, surrounded by an international team and equipped with all the tech you need to thrive. Additionally, we offer a flexible work model, and you can enjoy perks like free coffee and fresh fruit. So, if you're results-driven, possess stellar communication skills, and have a passion for hospitality, let's connect and see if you're a great fit for Shiji Group!

Frequently Asked Questions (FAQs) for Business Development Representative (Arabic and French speaking) Role at Shiji Group
What responsibilities does a Business Development Representative at Shiji Group have?

As a Business Development Representative at Shiji Group, you will be responsible for scheduling online demos, assisting the Sales Manager, conducting outbound calls to qualify prospects, and maintaining relationships with existing clients, all while working to meet monthly sales targets.

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What qualifications do I need to apply for the Business Development Representative position at Shiji Group?

To apply for the Business Development Representative position at Shiji Group, you need to be a native or professional-level speaker of Arabic and French, have a good command of English, possess remote sales experience, and demonstrate excellent communication skills and a results-driven attitude.

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What is the work environment like for a Business Development Representative at Shiji Group?

The work environment for a Business Development Representative at Shiji Group is vibrant and international, offering a blend of creativity and technological challenges. With team-building activities, a flexible work schedule, and a new office in the center of Barcelona, it’s a fantastic place to grow your career.

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What skills are desirable for a Business Development Representative at Shiji Group?

In addition to fluency in Arabic and French, desirable skills for a Business Development Representative at Shiji Group include familiarity with SaaS sales, experience in hospitality, knowledge of CRM systems such as ZohoCRM, and proficiency in Microsoft Office tools.

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How does Shiji Group support the career development of its Business Development Representatives?

Shiji Group is committed to supporting the career development of its Business Development Representatives by providing a strong performance-based growth plan, along with training and opportunities to engage in various team activities.

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Common Interview Questions for Business Development Representative (Arabic and French speaking)
What attracts you to the Business Development Representative role at Shiji Group?

When answering this question, highlight your passion for technology and sales, as well as your interest in the hospitality industry. Share how the company's innovative solutions resonate with your career aspirations.

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How do you prioritize and manage your sales calls as a Business Development Representative?

Discuss your strategies for time management and prioritization. Mention using tools like CRM for tracking calls and customer interactions, and emphasize your ability to adapt your approach based on the needs of different prospects.

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Can you describe a time you successfully converted a difficult prospect?

Use the STAR method (Situation, Task, Action, Result) to frame your answer. Share a specific scenario where your persistence and communication skills led to a successful conversion.

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What strategies do you use to build rapport with clients over the phone?

Explain tactics like active listening, personalizing conversations based on their needs, asking open-ended questions, and maintaining a friendly, positive tone throughout the interaction.

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What experience do you have with CRM systems?

Detail your experience with the CRM systems you've used, emphasizing your skills in data entry, tracking sales activities, and generating reports to measure performance, which is critical for a Business Development Representative.

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How do you handle rejection in sales?

Address this by demonstrating your resilience and commitment to learn from each rejection. Share how you use feedback as an opportunity to improve your approach and stay motivated.

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What are the key performance indicators (KPIs) you track as a Business Development Representative?

Mention KPIs like the number of calls made, conversion rates, number of demos scheduled, and customer retention rates. Discuss how you use these metrics to gauge your success and areas for improvement.

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Why do you think it is important to understand the hospitality industry in this role?

Discuss how knowledge of the hospitality industry helps tailor your sales approach. Emphasize that understanding industry challenges enables you to position Shiji Group's solutions more effectively.

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Describe your experience in building long-term relationships with clients.

Illustrate your ability to nurture relationships through regular follow-ups, personalized communication, and addressing their needs, which helps foster loyalty and repeat business.

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How do you stay motivated in a sales role?

Share strategies that keep you motivated, such as setting personal goals, celebrating small wins, seeking mentorship, and engaging with team members for support and inspiration.

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MATCH
VIEW MATCH
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
March 25, 2025

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