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Account Executive

At SiteMinder we believe the individual contributions of our employees are what drive our success. That’s why we hire and encourage diverse teams that include and respect a variety of voices, identities, backgrounds, experiences and perspectives. Our diverse and inclusive culture enables our employees to bring their unique selves to work and be proud of doing so. It’s in our differences that we will keep revolutionising the way for our customers. We are better together!

What We Do…

We’re people who love technology but know that hoteliers just want things to be simple. So since 2006 we’ve been constantly innovating our world-leading hotel commerce platform to help accommodation owners find and book more guests online - quickly and simply.

 

We’ve helped everyone from boutique hotels to big chains, enabling travellers to book igloos, cabins, castles, holiday parks, campsites, pubs, resorts, Airbnbs, and everything in between.

 

And today, we’re the world’s leading open hotel commerce platform, supporting 47,000 hotels in 150 countries - with over 125 million reservations processed by SiteMinder’s technology every year.

About the Account Executive role...

Are you ready to take the next step in your SaaS Sales career? Do you want to be part of the technology shaping the future of the travel industry? Join our international, dynamic and fun team in Barcelona!

You will become a trusted advisor to hotel owners, building awareness about how our products can benefit their property. You will have the chance to learn about the challenges that accommodation providers face, and offer a solution that will bring value to their day-to-day and bottom line. Joining SiteMinder as the leader in dynamic hotel revenue management, you will be at the forefront of innovation in the sector. 

We won't throw you into the deep end - you'll be trained on our products, industry and sales processes. We have a month-long sales training and onboarding program to make sure you are set up for success. You will be supported by a dedicated sales coach and a buddy, as well as your team leader, who will coach and motivate you to achieve your professional goals.

We know that an attractive compensation package is a key motivator in sales. SiteMinder offers you not only this, but also a working environment that represents ambition, collaboration, self-development and customer-centricity. If you identify with our core values (We Hustle, We Come Together, We Grow, We Make Things Simple) and you are a sales hunter at heart, we want to hear from you!

What you'll do...

  • Client acquisition - Create new opportunities and upsell current customers. You will be responsible for the full sales cycle, from outreach to demo and closing.

  • Achieving sales KPIs and targets - Working towards daily, weekly and monthly targets and finalize all sales in a timely manner.

  • Presentation and negotiation – Prepare accurate quotes and develop and present proposals to clients in a professional and confident manner. Negotiate contracts as required, maintaining a balance between optimal service and value for the client and SiteMinder's profit margins. 

  • CRM maintenance – Maintain accurate records of your business development activities on SiteMinder's CRM system.  

  • Client feedback – Provide client feedback on products to the Product Team so that products can be reviewed in line with the feedback. 

  • Partner management – Work with local industry groups and travel associations to promote SiteMinder’s products and brand. Attend key functions and events, requiring occasional travel to client locations to attend meetings with relevant managers.

What you have...

  • Fluent in Spanish (min. C2)

  • Professional proficiency in English

  • Software-as-a-Service (SaaS) sales experience

  • A confident phone presence, fearlessness in leading meetings with prospects, and great listening skills 

  • Strong verbal skills to communicate professionally with customers, in writing and over the phone 

  • Self-motivation and resilience to show up each day and give your best 

  • Growth mindset - openness to feedback and coaching

  • Please send us your CV in English!

Our Perks & Benefits…

- Equity packages for you to share in SiteMinder's growth and successes  

- Hybrid working model (3 days per week in the office) in a prime location in Barcelona

- Investment in your personal growth with a structured and foreseeable career pathway

- Uncapped commission that rewards overachievement

- Private health insurance

- Multicultural work environment with 10+ nationalities 

- Excellence-driven, collaborative and non-hierarchical culture

- Cloudworks co-working community - events, discounts, breakfasts…

- Discount for your Urban Sports Club subscription

- Mental health and well-being initiatives

- Referral bonus for bringing in new talent

- Generous parental (including secondary) leave policy

- Paid birthday, study and volunteering days off every year

- Fun quarterly social and team events

- Employee Resource Groups (ERG) to help you connect and get involved 

Does this job sound like you? If yes, we'd love for you to be part of our team! Please send a copy of your resume and our Talent Acquisition team will be in touch.

When you apply, please tell us the pronouns you use and any adjustments you may need during the interview process. We encourage people from underrepresented groups to apply.

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Average salary estimate

$55000 / YEARLY (est.)
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$45000K
$65000K

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What You Should Know About Account Executive , SiteMinder

At SiteMinder, we're on a mission to revolutionize the way hoteliers connect with their guests, and we're looking for an enthusiastic Account Executive to join our vibrant team in Barcelona. In this pivotal role, you'll become a trusted advisor to hotel owners, helping them discover how our cutting-edge technology can simplify their operations and enhance their profitability. With a unique blend of client acquisition and relationship management, you'll manage the entire sales cycle—from outreach to demos and closing deals. You don't need to worry about going it alone; our comprehensive sales training program will ensure you gain the knowledge and confidence needed to excel. Plus, you'll have ongoing support from a dedicated sales coach and an encouraging team leader who will guide you every step of the way. If you possess a keen sense of curiosity about the hospitality industry and the ability to communicate effectively in both Spanish and English, then we want to hear from you! At SiteMinder, we pride ourselves on maintaining an inclusive, collaborative, and growth-oriented culture, offering perks like equity packages, private health insurance, and a hybrid working model that ensures a healthy work-life balance. Your success is our priority, and we believe in rewarding hard work with uncapped commissions and a structured career pathway. If you’re passionate about sales and ready to make a meaningful impact in the rapidly evolving travel sector, apply today and let’s shape the future together!

Frequently Asked Questions (FAQs) for Account Executive Role at SiteMinder
What are the main responsibilities of an Account Executive at SiteMinder?

As an Account Executive at SiteMinder, your primary responsibilities include client acquisition by creating new opportunities and upselling to current customers, managing the full sales cycle from outreach to demo and closing deals. You will also present and negotiate contracts, maintain accurate CRM records, gather client feedback to relay to the Product Team, and promote SiteMinder’s products through partnerships with local industry groups.

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What qualifications are required for the Account Executive position at SiteMinder?

To qualify for the Account Executive role at SiteMinder, candidates should be fluent in Spanish (C2 level) and have professional proficiency in English. Prior experience in Software-as-a-Service (SaaS) sales is essential, along with strong communication skills, self-motivation, and the ability to engage confidently with clients. A growth mindset and resilience are also highly valued.

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How does SiteMinder train its new Account Executives?

SiteMinder provides a month-long sales training and onboarding program to equip new Account Executives with in-depth knowledge about the company’s products, industry insights, and effective sales processes. Furthermore, you'll be supported by a dedicated sales coach and your team leader, ensuring you have the guidance you need to succeed.

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What is the work environment like for an Account Executive at SiteMinder?

The work environment at SiteMinder is dynamic, inclusive, and collaborative, boasting a multicultural team composed of over 10 nationalities. Employees enjoy a flexible hybrid working model, allowing them to work three days a week in our prime Barcelona office. We're committed to creating a culture that values ambition, professional growth, and customer-centricity.

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What benefits can an Account Executive expect at SiteMinder?

Account Executives at SiteMinder can expect a competitive compensation package that includes uncapped commission, equity options, private health insurance, and generous paid leave for birthdays, studies, and volunteer work. Additionally, the company provides initiatives focused on mental health and well-being, along with opportunities for personal and professional growth.

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Common Interview Questions for Account Executive
Can you describe your experience in SaaS sales and how it relates to the Account Executive role at SiteMinder?

When answering this question, highlight specific SaaS sales experiences you've had, focusing on your success in client acquisition, managing the sales process, and how you've leveraged technology to enhance customer relations. Explain how these experiences will allow you to effectively meet the needs of hotel owners at SiteMinder.

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How do you plan on meeting and exceeding your sales targets as an Account Executive?

Outline your strategies for meeting sales targets, such as creating organized outreach plans, leveraging CRM data for insights, and prioritizing follow-ups. Be sure to stress your proactive approach, demonstrating a solid understanding of the sales funnel and key performance indicators.

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Give an example of a challenging sales situation you faced and how you overcame it.

Share a specific story about a difficult sales encounter, focusing on the problem faced, how you approached it, and the strategies you employed to successfully close the deal. Highlighting your problem-solving skills and resilience is crucial in this response.

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What techniques do you use to build rapport with potential clients?

Discuss various relationship-building techniques such as active listening, finding common ground, and personalizing outreach. Emphasize your ability to adapt your communication style to match the client's preferences, making them feel valued and understood.

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How would you present SiteMinder’s products to a prospective hotel owner?

Detail your approach to product presentations, focusing on understanding the client's unique needs and how you would tailor your pitch accordingly. Highlight your ability to articulate the benefits of SiteMinder’s technology and how it can directly affect the hotel's profitability.

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How comfortable are you with using CRM systems, and what is your experience with them?

Describe your familiarity with CRM tools and emphasize the importance of maintaining accurate records to help track sales processes and client interactions. Provide examples of how you've used a CRM system to streamline your workflow and enhance your sales effectiveness.

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What motivates you in a sales role, and how do you maintain your motivation?

Reflect on what drives you, such as achieving targets, helping clients solve problems, or rewards like commissions. Discuss specific strategies you utilize to stay motivated, like setting personal goals, seeking feedback, and celebrating small wins.

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In what ways do you stay updated on industry trends and the travel market?

Share the resources you engage with, such as industry publications, webinars, or networking events. Highlight your proactive approach to learning and how it helps you offer informed perspectives to prospective clients.

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How do you handle rejection and maintain resilience in a sales role?

Discuss your perspective on rejection as an opportunity to learn and grow. Share tactics for maintaining a positive mindset, reflecting on sales interactions, and continuously improving your approach.

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Why do you want to work as an Account Executive at SiteMinder?

Express your enthusiasm for the role, highlighting SiteMinder's innovative impact on the travel industry and your alignment with the company's values. Connect your career goals to the opportunities at SiteMinder, emphasizing your desire to contribute to its success.

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DATE POSTED
April 11, 2025

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