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About us

Our mission is to reinvent the way people learn, starting with language. We begin by teaching the next billion people English, Spanish, and French.

English is the global language of business, culture, and communication, and over 1.5 billion people around the world are actively trying to learn right now. Others dream of communicating with the half-billion native Spanish speakers across the globe. The problem is that it's nearly impossible to learn to speak a language without constant access to a speaking partner. Grammar and vocab apps don't really help – you need to actually converse with someone.

Speak is on a journey to fix this. We're creating an AI-powered experience that replicates the flow of a conversation, without needing a human on the other end. The goal is to make it radically more accessible to be able to have conversations in a foreign language and eventually help hundreds of millions of people gain fluency who otherwise wouldn't be able to.

We started on this journey over five years ago and we've still got a long ways to go. We're thoughtfully adding new team members only when we think they can truly play a big role in our mission.

Speak launched first in South Korea where we have quickly grown to become the top grossing education app in the country. We have now delivered this winning product to more than 40 countries globally and are continuing to expand to more markets in the coming months. The company is well funded, and as of December 2024, we've reached a $1B valuation with our Series C round, through key partners like Accel, OpenAI, Founders Fund, Y Combinator, Khosla Ventures, Lachy Groom, Josh Buckley, and more. We’re a team of more than 90 based throughout San Francisco, Seoul, Tokyo, Taipei, and Ljubljana.

About this role

We are seeking a detail-oriented QA Specialist to join our Quality Assurance team. You will design and execute test plans, identify defects, and collaborate with development and product teams to ensure reliable, user-friendly solutions. The ideal candidate excels in hands-on testing on both iOS and Android mobile applications, demonstrates attention to detail, and understands QA methodologies in a dynamic environment.

What you’ll be doing

As a QA Specialist at Speak, your responsibilities will include:

  • Conduct manual functional, regression, performance, analytics, and design QA on iOS & Android mobile applications and occasionally Web.

  • Work closely with product, engineering, design, and machine learning teams to analyze requirements to develop effective test strategies and test cases for new features.

  • Run manual regression testing to assist with weekly app releases

  • Document and track defects using Test Management System and tools like Linear and Notion.

  • Work closely with Product Operations to continuously up-level and scale the QA function

What we’re looking for?

  • 2+ years working in Quality Assurance for a high-growth or early-stage startup

  • Experience in Mobile device testing and debugging on iOS and Android for user-facing features

  • Experience with writing QA test cases and acceptance criteria from reviewing PRD and Figma

  • Exceptional attention to detail, highly organized, and excellent async communication skills

  • Highly self-sufficient with proven ability to navigate through ambiguity and changing priorities

  • Familiarity with product development and release software and tools in the context of technology companies, particularly in high-growth startups

  • Nice to have:

    • Experience working with ASR and/or AI-powered features

    • Familiar with Test Automation processes and framework

  • Minimum of 25 hours/week availability and work from the SF HQ 1~2 days a week as needed

Location:

San Francisco - Hybrid

Why work at Speak

  1. Join a fantastic, tight-knit team at the right time: we're growing very quickly, we've most recently raised our Series C from some of the top investors in the valley, and we've achieved product-market fit in our initial markets. You'd join at a magical time when a single person could significantly change the course of the company.

  2. Do your life's work with people you’ll love working with: we care strongly about our craft and want every person at Speak to feel like they're growing every day. We believe in the idea that working with people you both enjoy and have respect for makes everything better. We hire thoughtfully and only work with people we admire deeply.

  3. Global in nature: We're live in over 40 countries and launching in a number of new markets soon. We have dedicated offices in San Francisco, Ljubljana, Seoul, and Tokyo, and you’ll have the opportunity to talk to users in each of these regions on a regular basis as well as travel.

  4. Impact people's lives in a major way: Learning a language is one of the single most life-changing skills one can learn, and right now 99% of people never achieve their goal because the process is broken. We’re helping millions of people achieve their goals and improve their lives.

Speak does not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

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Average salary estimate

$105000 / YEARLY (est.)
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$90000K
$120000K

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What You Should Know About QA Specialist, SPEAK

Are you ready to make an impact in the world of language learning? Speak, a pioneering education app that uses AI technology, is searching for a passionate QA Specialist to join our energetic team in the heart of San Francisco. As a QA Specialist at Speak, your role will be essential in ensuring our iOS and Android applications provide a seamless and engaging experience for users. You'll collaborate closely with our developers, product teams, and designers to craft effective test strategies and execute comprehensive testing. Your keen eye for detail will help identify defects and ensure that user-friendly solutions consistently meet our high standards. Our mission is to break down the barriers of language learning, helping millions to communicate effortlessly in English, Spanish, and French. You’ll have the unique opportunity to work on a product that serves users globally, while contributing to a thriving startup that has seen rapid growth and secure funding. As part of the Speak family, you won't just be another face in the crowd; you will have the chance to be a key player in transforming how language learning is done. We invite you to join us on this exciting journey, where your skills and passion can genuinely help shape the future of education and communication worldwide. Together, we can reach new heights in making fluency accessible to everyone, and there’s no better time to join us than now!

Frequently Asked Questions (FAQs) for QA Specialist Role at SPEAK
What are the primary responsibilities of the QA Specialist at Speak?

As a QA Specialist at Speak, your primary responsibilities will involve conducting manual functional, regression, performance, and analytics testing on both iOS and Android mobile applications. You'll work closely with product and engineering teams to develop effective test strategies and cases for new features while documenting and tracking defects using tools like Linear and Notion.

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What qualifications are required for the QA Specialist role at Speak?

To qualify for the QA Specialist position at Speak, you should have a minimum of 2 years of experience in Quality Assurance, particularly in a high-growth startup environment. You should be well-versed in mobile device testing on iOS and Android, capable of writing QA test cases based on user stories and design specifications. Excellent communication skills and a strong attention to detail are also essential.

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How does the QA Specialist contribute to Speak's mission?

The QA Specialist plays a crucial role in ensuring that Speak's applications function correctly and provide a high-quality user experience. By identifying and resolving defects prior to product releases, the QA Specialist helps facilitate effective language learning experiences for users worldwide, thereby directly contributing to Speak's mission of breaking down language barriers.

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What tools will the QA Specialist use at Speak?

At Speak, the QA Specialist will utilize various tools to document and track defects, including a Test Management System, Linear, and Notion. Familiarity with Test Automation processes and mobile testing frameworks could also be advantageous as you engage in quality assurance tasks.

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What is the work environment like for a QA Specialist at Speak?

The work environment at Speak is dynamic and collaborative, with a strong emphasis on teamwork. As a hybrid workplace, you will have the opportunity to work from the San Francisco headquarters and engage with team members across the globe, all while contributing to a fast-paced, innovative culture focused on redefining language learning.

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Common Interview Questions for QA Specialist
Can you describe your experience in manual testing for mobile applications?

When answering this question, focus on specific projects you've worked on that involved iOS and Android testing. Highlight your process, methodologies used, and any tools like Test Management Systems that you utilized to ensure the applications functioned optimally.

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How do you prioritize test cases when working with tight deadlines?

Discuss your approach to prioritizing test cases, perhaps mentioning risk assessment practices, aligning with stakeholder insights, and focusing on high-impact areas first. Emphasize the importance of communication with team members to ensure everyone's objectives are aligned.

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What strategies do you use to document and track defects?

Outline your preferred methods for documenting defects, such as using platforms like Linear and Notion, as well as your process for ensuring that defects are communicated clearly to the development team. This showcases your organizational skills and attention to detail.

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How do you ensure effective communication with cross-functional teams?

Talk about your strategies for maintaining open lines of communication, such as regular stand-ups or meetings with product and development teams, asynchronous updates, and using collaborative tools. Stress the importance of fostering collaborative relationships to enhance overall project success.

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What do you believe are the key quality assurance methodologies?

Discuss the various QA methodologies you are familiar with, such as Agile, Waterfall, or Test-Driven Development. Explain how these methodologies apply to the QA process and your preference for certain methods based on project requirements.

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Can you share an example of a significant bug you found and how it impacted the project?

Provide a specific example that demonstrates your critical thinking and analytical abilities. Detail the bug, how you discovered it, the steps you took to resolve it, and its impact on the overall project, illustrating your role in maintaining product quality.

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How do you stay current with new tools and technologies in QA?

Explain your commitment to continuous learning through online courses, webinars, or workshops. Mention any communities or forums you follow to stay updated on industry trends, and how this knowledge aids in your role as a QA Specialist.

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What are some challenges you've faced in QA, and how did you overcome them?

Share a challenging QA situation you've encountered, discussing the specific obstacles faced and the steps taken to resolve the issue. Highlight your problem-solving skills and adaptability in a fast-paced environment.

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How do you approach testing for usability in mobile applications?

Discuss your methods for assessing usability, including user experience testing, gathering feedback from real users, and your collaboration with design teams. Emphasize the importance of usability in supporting the overall goals of language learning.

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What role does user feedback play in your QA process?

Explain how user feedback is integral to the QA process, informing testing strategies and acceptance criteria. Voice the significance of analyzing user behavior and feedback to enhance application quality and user satisfaction.

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Full-time, hybrid
DATE POSTED
March 16, 2025

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