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Carrier Onboarding Associate

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Today’s logistics marketplace is an ever-changing landscape where you can make your mark. Spot gives you the tools to tackle industry challenges for our partners. Here, initiative, drive, and teamwork form the basis for a rewarding, fast-paced career.

About The Role:

You serve a pivotal resource to our sales team, carriers, and customers. This individual strives to mitigate risk for Spot by thoroughly vetting new carriers before onboarding them. The Carrier Setup Team is responsible for assessing motor carriers who are interested in working with Spot. These team members are even-keeled, creative problem solvers, excellent communicators, and big-picture thinkers.

Responsibilities:

Responsible for vetting carriers and partnering with those who are deemed safe, accountable, and reliable by all FMCSA standards.
Analyze carrier BASIC percentiles and scores to ensure each carrier is safe to haul freight.
Ensure all carriers are compliant with all safety and contractual qualifications throughout the duration of their partnership with Spot.
Handling finances for the carriers while maintaining a relationship with both carriers and customers at an elevated standard.

Qualifications:

Bachelor’s degree or 2+ years of customer service experience.
Previous experience in the transportation industry preferred
Ability to thrive in a fast-paced environment and meet performance metrics.
Organization and attention to detail.
Adaptability, multi-tasking ability, and a sense of urgency.
Team player who can connect with others, but who can also produce independent results.

NOTE: This position is on-site 5 days per week in our downtown Indianapolis office.

#LI-ZH1

Spot is built on relationships, combining 24/7 support with a proven, passionate, and dedicated team of logistics professionals. You can reach your true potential through the unlimited opportunities we offer. When you put in the effort, show initiative, solve problems, and build lasting client relationships, you earn respect and rewards. You’ll also be a key component to the success of an industry leader. At Spot, we’ve never lost the entrepreneurial spirit that provides the foundation for our success.

Spot Freight, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Spot Freight is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a disability, you need a reasonable accommodation, please contact our Human Resources team to notify us of your request. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Average salary estimate

$57500 / YEARLY (est.)

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$50000K

$65000K

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What You Should Know About Carrier Onboarding Associate , Spot, Inc.

Join Spot as a Carrier Onboarding Associate and embark on a crucial journey in the logistics landscape of Indianapolis, Indiana! This dynamic role puts you at the heart of our operations, serving as a vital resource for both our sales team and the carriers we work with. Your mission? To ensure that only the safest and most reliable carriers get onboarded with Spot. You’ll be responsible for thoroughly vetting potential partners, analyzing their performance metrics, and ensuring their compliance with all safety standards. Spot prides itself on fostering a culture of partnership and support, and as a Carrier Onboarding Associate, you'll embody these values every day. Your analytical mindset and excellent communication skills will shine as you manage relationships with carriers and customers while addressing their financial needs. Teamwork is essential here at Spot, as you'll collaborate with other dedicated professionals to create a seamless onboarding experience. If you’re ready to dive into a fast-paced environment and develop your career in this exciting industry, we would love to have you onboard. With us, you’ll have the opportunity for professional growth like never before—just bring your passion and drive to excel, and let’s make logistics work together!

Frequently Asked Questions (FAQs) for Carrier Onboarding Associate Role at Spot, Inc.

What are the responsibilities of a Carrier Onboarding Associate at Spot?

As a Carrier Onboarding Associate at Spot, your primary responsibilities include vetting new carriers to ensure they meet safety and compliance standards, analyzing their BASIC percentiles and scores, and maintaining ongoing relationships with both carriers and customers. You will also handle financial operations linked to the carriers while ensuring safety and accountability at all levels.