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Client Partner, Retail

Sell what you love. For us and millions of users across the globe, that’s Spotify. Join the Sales team and you’ll build the relationships that help grow our business in existing markets and beyond. We don’t just sell creative solutions to our clients and partners, we help to shape them; using our expert knowledge of ad products, sales channels and the industry to impact the way the world experiences music and podcasts. 


We are looking for an outstanding Client Partner to join our East Coast Enterprise Sales Team within Retail! This Client Partner will be an individual contributor responsible for the growth of key Retail accounts. Our new Client Partner is someone with a true love for Spotify and a drive to produce creative and innovative solutions for our key clients and partners.


You should be confident while staying humble, you work hard, and know how to have fun! Above all, your work will impact the way the world experiences music and podcasts on Spotify.



What You'll Do
  • Sell audio advertising, display formats, video formats, and other ad space in order to grow advertising revenues by creating, maintaining, and sustaining relationships with media agencies, creative agencies, and clients directly (including Programmatic)
  • Provide strategic solutions, anticipate client needs, and influence vertical or sub-vertical strategies
  • Manage a portfolio of enterprise-level advertisers with high complexity
  • Work across multiple agency departments, i.e. strategy, comms planning, radio, digital, programmatic, branded content and innovation teams, to deliver successful campaigns
  • Coordinate with the communications planning team and strategic planners, account directors, and buyers to create successful ad campaigns
  • Focus on brand sell, educating and inspiring our clients to use Spotify to enhance their business
  • Represent Spotify at events and serve as a brand ambassador
  • Manage activity using Salesforce


Who You Are
  • You have a Bachelor’s degree
  • You have 5+ years of experience in a media agency/online sales role
  • You have knowledge of online and offline media and have the ability to be creative with audio and digital client solutions
  • Strong communication, negotiation and presentation skills, capable of interacting with mid-to-senior level executives
  • Demonstrated success in meeting or exceeding sales quotas, with a focus on renewals, upselling, and expanding within existing accounts
  • You have dexterity in creating reports and presentations using Excel, PowerPoint, Keynote, etc.
  • A deep understanding of digital ecosystem
  • You are a team player, adapt well with change and have a positive attitude
  • You are able to work in a fast-paced, exciting environment and across external and internal teams to deliver creative, fresh campaigns


Where You'll Be
  • This role is based in New York
  • We offer you the flexibility to work where you work best! There will be some in person meetings, but still allows for flexibility to work from home. We ask that you come into the New York office 2-3 times per week.


The United States base range for this position is $93,162 to $133,162, plus equity, plus bonus or commission. The benefits available for this position include health insurance, six month paid parental leave, 401(k) retirement plan, monthly meal allowance, 23 paid days off, 13 paid flexible holidays. These ranges may be modified in the future.


Spotify is an equal opportunity employer. You are welcome at Spotify for who you are, no matter where you come from, what you look like, or what’s playing in your headphones. Our platform is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking! So bring us your personal experience, your perspectives, and your background. It’s in our differences that we will find the power to keep revolutionizing the way the world listens.


Spotify transformed music listening forever when we launched in 2008. Our mission is to unlock the potential of human creativity by giving a million creative artists the opportunity to live off their art and billions of fans the chance to enjoy and be passionate about these creators. Everything we do is driven by our love for music and podcasting. Today, we are the world’s most popular audio streaming subscription service.



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$93162K
$133162K

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What You Should Know About Client Partner, Retail, Spotify

Looking to combine your love for music with your professional expertise? As a Client Partner at Spotify, based in the vibrant city of New York, you’ll have the unique opportunity to drive growth for our retail partnerships and impact how the world experiences audio content. In this role, you'll dive into the exciting world of audio advertising and create robust relationships with both media and creative agencies. You’ll be using your creativity to provide innovative solutions that resonate with our key clients while helping them elevate their brands through our various advertising formats. If you have a knack for strategic thinking, can anticipate client needs, and are passionate about delivering successful campaigns, this role is perfect for you. You’ll manage complex enterprise-level accounts, collaborating closely with cross-functional teams to deliver exceptional results. Plus, who wouldn’t want to work for a company that thrives on its passion for music and creativity? Spotify is all about making work fun, and we value a positive mindset. Flexibility is key, and while we encourage in-person collaboration a few times a week at our New York office, there’s plenty of room for remote work. If you’re ready to not just sell ad space but also to shape the future of audio experience globally, we can't wait to welcome you aboard!

Frequently Asked Questions (FAQs) for Client Partner, Retail Role at Spotify
What are the main responsibilities of a Client Partner at Spotify?

As a Client Partner at Spotify, your primary responsibilities revolve around driving advertising revenue through audio, display, and video formats. You'll create and maintain relationships with media agencies and direct clients, anticipate their needs, and provide strategic solutions. Managing a portfolio of complex enterprise advertisers and collaborating with various agency departments to deliver successful campaigns is also a key part of your role. This position is not just about selling; it’s about educating clients on how Spotify can enhance their brand experience.

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What qualifications are required for the Client Partner position at Spotify?

To qualify as a Client Partner at Spotify, you need a Bachelor's degree and at least 5 years of experience in a media agency or online sales role. A thorough understanding of both online and offline media is crucial. You should possess strong communication, negotiation, and presentation skills, and have a track record of exceeding sales quotas while managing enterprise-level accounts. Additionally, proficiency in creating reports and presentations using tools like Excel and PowerPoint is essential.

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How does Spotify support Client Partners in achieving sales growth?

Spotify supports its Client Partners by providing a collaborative environment that encourages creativity and innovation. As a Client Partner, you'll have access to industry-leading ad products and strategic resources designed to help you effectively engage with clients and meet their needs. Ongoing training and opportunities to interact with other departments ensure that you can fully leverage Spotify's tools and capabilities to drive sales growth in your accounts.

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What is the work culture like for a Client Partner at Spotify?

The work culture for a Client Partner at Spotify is vibrant, inclusive, and collaborative. Spotify values its employees and encourages a healthy work-life balance, with flexible work arrangements allowing for remote work while also promoting in-office collaboration a few times a week. The company fosters an environment where creativity flourishes, and team members are encouraged to share their ideas and perspectives, contributing to the overall mission of transforming the audio experience.

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What benefits can a Client Partner at Spotify expect?

As a Client Partner at Spotify, you can expect a comprehensive benefits package that includes health insurance, a 401(k) retirement plan, and a generous six-month paid parental leave. Additionally, you'll enjoy a monthly meal allowance, 23 paid days off, and 13 flexible paid holidays. Spotify is committed to supporting its employees' well-being and work-life balance, positioning itself as an employer of choice in the industry.

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Common Interview Questions for Client Partner, Retail
What experience do you have in managing large advertising accounts?

When answering, highlight your previous roles where you handled enterprise-level advertisers. Discuss specific strategies you used to build and maintain relationships, the challenges you faced, and how you exceeded sales targets.

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Can you provide an example of a successful campaign you managed?

Share a detailed description of a campaign you led, outlining your goals, the strategies employed, the collaborations involved, and the measurable results achieved. Tailor your story to show how your efforts created significant value for the client.

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How do you stay updated on industry trends and advertising technologies?

Discuss your commitment to continuous learning through subscribing to industry publications, attending seminars and webinars, or being active in advertising forums and groups. Emphasize how this knowledge enhances your client solutions.

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Describe a time when you had to influence a client’s strategy.

Provide an example illustrating your ability to effectively communicate persuasive arguments, backed up by data and insights, demonstrating how your recommendations positively impacted the client's business.

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What methods do you use to ensure client satisfaction?

Share specific approaches, such as regular check-ins, using feedback loops, and providing timely and effective solutions to client needs. Emphasize how you make client relationships a priority.

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How do you handle objections from clients?

Explain your strategy for addressing client concerns calmly and resourcefully. Use an example to show how you turned a challenging situation into an opportunity for growth.

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What role does creativity play in your sales process?

Discuss how you integrate creativity into your solutions, provide innovative ideas to meet client needs, and how this creative approach has achieved successful outcomes.

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How would you approach building a relationship with a new client?

Take them through your process—from initial research, understanding their needs, developing rapport, and establishing trust through consistent communication.

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What is the importance of collaboration in your role as a Client Partner?

Highlight how collaboration enables you to leverage diverse insights and ensures that all team members are aligned towards delivering successful campaigns for clients.

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How do you prioritize your workload when managing multiple clients?

Explain your methods for organization and prioritization, such as using CRM tools, having a structured schedule, and being proactive in managing your time efficiently.

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Spotify is one of the largest online music streaming service providers founded in 2006 by Daniel Ek and Martin Lorentzon. As of March 2024, Spotify has over 615 million monthly active users, including 239 million paying subscribers around the world.

427 jobs
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BADGES
Badge Future MakerBadge Global CitizenBadge InnovatorBadge Office Vibes
CULTURE VALUES
Inclusive & Diverse
Empathetic
Take Risks
Transparent & Candid
Feedback Forward
Mission Driven
Collaboration over Competition
Work/Life Harmony
BENEFITS & PERKS
Maternity Leave
Paternity Leave
Snacks
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
401K Matching
Paid Sick Days
Paid Time-Off
Paid Volunteer Time
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
March 22, 2025

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