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Assistant Manager Merchandising 8005 Silver Spring

At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 20,000 associates who work at Five Below and they’ll tell you there’s no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in.

It’s all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace!

RESPONSIBILITIES

  • Oversees the receiving, unpacking, and organizing of new stock to ensure items are quickly and efficiently placed on the sales floor
  • Manages the setup and maintenance of displays for specific store sections, ensuring signage is accurate and promotions are properly highlighted, following corporate guidelines for resets and seasonal updates.
  • Manages the entire process of opening or closing the store, which includes securing cash, locking doors, setting alarms, and ensuring everything is in place for a smooth daily operation.
  • Acts as Manager on Duty when needed, taking full responsibility for store operations, staff management, customer service, and addressing any urgent issues.
  • Helps oversee the daily activities of all store associates, ensuring they are performing their duties effectively and providing excellent customer service.
  • Supports the onboarding and ongoing training of associates, helping them learn store policies, product knowledge, and operational procedures to improve their performance.
  • Drives store sales and controls expenses: Actively seeks ways to boost sales by optimizing merchandising, staff performance, and customer service.
  • Executes the market plan by arranging products and signage according to corporate guidelines, ensuring promotional materials are displayed properly and updated regularly. Ensures the execution of company Inventory Integrity process

QUALIFICATIONS

  • High School Graduate or equivalent
  • College experience preferred
  • Minimum 2 years of management experience
  • Excellent verbal and written communication skills
  • Ability to multi-task
  • Creative thinking
  • Ability to maintain composure under pressure

ESSENTIAL JOB FUNCTIONS

  • Frequently operate cash register
  • Frequently move merchandise weighing up to 25 lbs and places/removes merchandise up to a height of 5-10 feet
  • Frequently ascend/descend ladders in order to retrieve and put away stock
  • Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor
  • Frequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers. Must be able to exchange accurate information in these situations
  • Frequently move across the sales floor assisting customers, as well as to and from the stock room retrieving and putting away merchandise
  • Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required)  
  • Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures
  • Must be able to remain in a stationary, upright position for 80% of the time

Explore our benefits site to discover all the perks and support we offer! From health coverage to financial and personal wellness, we've got you covered—check it out today! benefits.fivebelow.com/public/welcome

Five Below is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.

 

Five Below is committed to working with and providing reasonable accommodations for individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please submit a request and let us know the nature of your request and your contact information. crewservices.zendesk.com/hc/en-us/requests/new

Position Type:

Hourly

BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as Five Below recruiters.  Please confirm that the person you are working with has an @fivebelow.com email address.  Additionally, Five Below does NOT request financial information or payments from candidates at any point during the hiring process.  If you suspect fraudulent activity, please visit Five Below's Career Site to verify the posting. fivebelow.com/info/careers

Average salary estimate

$47500 / YEARLY (est.)
min
max
$40000K
$55000K

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What You Should Know About Assistant Manager Merchandising 8005 Silver Spring, Five Below

Are you ready to join a vibrant and energetic team? Five Below is on the hunt for an enthusiastic Assistant Manager of Merchandising to help bring our amazing experience to life! As part of the Five Below family, you will be surrounded by a culture that promotes fun, creativity, and big ideas. This role is all about driving sales while ensuring our unique products are showcased perfectly for our customers. You will oversee the receiving and organizing of new stock, manage product displays, and play a crucial role in ensuring our store runs like a well-oiled machine. You'll act as the Manager on Duty when needed, instinctively stepping up to handle operational tasks, customer service, and staff management. Mentoring is also key in this role, as you'll support training and onboarding for our associates, helping them thrive in their roles. With a minimum of two years of management experience, you should bring solid leadership skills and the ability to make quick decisions. If you're passionate about retail and want to help us create a WOWplace, then Five Below is the perfect fit for you! Embrace the opportunity to inspire and be inspired, all while enjoying a flexible schedule and fantastic employee benefits. Let’s make shopping fun together!

Frequently Asked Questions (FAQs) for Assistant Manager Merchandising 8005 Silver Spring Role at Five Below
What are the key responsibilities of the Assistant Manager Merchandising at Five Below?

The Assistant Manager Merchandising at Five Below is responsible for overseeing stock receiving and organization, managing product displays, ensuring store operations run smoothly, and training new associates. Additionally, they drive sales by optimizing merchandising and providing excellent customer service.

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What qualifications are required for the Assistant Manager Merchandising position at Five Below?

To qualify for the Assistant Manager Merchandising position at Five Below, candidates should have a high school diploma or equivalent, preferably with some college experience. A minimum of two years of management experience is also required, along with strong verbal and written communication skills.

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What skills are essential for the Assistant Manager Merchandising role at Five Below?

Essential skills for the Assistant Manager Merchandising role at Five Below include excellent communication, the ability to multitask, creative thinking, and maintaining composure under pressure. These skills help ensure effective leadership and a positive shopping experience for customers.

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What kind of work environment should an Applicant expect at Five Below as an Assistant Manager Merchandising?

An applicant can expect a fun, fast-paced, and supportive work environment at Five Below as an Assistant Manager Merchandising. The culture encourages creativity and teamwork, making it a unique and inspiring place to work.

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How does the Assistant Manager Merchandising at Five Below contribute to customer satisfaction?

The Assistant Manager Merchandising at Five Below plays a direct role in customer satisfaction by optimizing store displays, ensuring product availability, and leading the team in providing excellent customer service. Creating a welcoming atmosphere and addressing customer needs promptly are part of their daily tasks.

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Common Interview Questions for Assistant Manager Merchandising 8005 Silver Spring
How do you prioritize tasks as an Assistant Manager Merchandising?

When prioritizing tasks as an Assistant Manager Merchandising, consider factors such as sales goals, operational needs, and team capabilities. It helps to use a combination of management tools and team input to ensure that the most pressing needs are addressed first.

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Can you describe your experience in managing a retail team?

In describing my experience managing a retail team, I would focus on my leadership style, my methods for motivating team members, and specific examples of how I have successfully guided staff to achieve sales goals and enhance customer satisfaction.

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What strategies do you use to drive store sales?

To drive store sales, I utilize data analysis to understand customer preferences, implement effective merchandising strategies, and create engaging promotions that attract customers. Additionally, fostering a culture of exceptional customer service is key to retaining loyal customers.

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How do you handle conflicts within your team?

When handling conflicts within my team, I prioritize open communication and understanding. I listen to all perspectives, facilitate a constructive discussion, and work towards a solution that respects everyone’s views, ultimately ensuring a harmonious work environment.

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Describe a time you improved a process in your previous jobs.

I improved a process in my previous role by analyzing the flow of inventory from receiving to display. By implementing a more structured system for organizing stock, I was able to reduce the restocking time and improve product availability for customers, resulting in increased sales.

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What methods do you use to train new associates effectively?

To train new associates effectively, I use a combination of hands-on demonstrations, shadowing opportunities, and a structured training schedule that includes ongoing support and feedback, ensuring they gain confidence and competence in their roles.

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How do you ensure compliance with corporate standards in merchandising?

To ensure compliance with corporate standards in merchandising, I regularly review corporate guidelines, conduct team training on visual standards, and perform spot checks to maintain consistency and quality across all displays.

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Can you give an example of a challenging customer interaction you've had?

In a challenging customer interaction, I faced an upset customer regarding a product issue. I listened to their concerns attentively, showed empathy, and offered solutions, ensuring that they left not only satisfied but with a positive impression of our service.

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What do you think makes a great Assistant Manager Merchandising?

A great Assistant Manager Merchandising combines strong leadership skills, a passion for retail, and the ability to connect with customers and team members alike. They should inspire their team while maintaining a keen eye for trends and detailed execution.

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How do you adapt to changes in store procedures or policies?

Adapting to changes in store procedures or policies requires an open mindset and a proactive approach. I make it a point to stay updated on company announcements, seek clarification when needed, and relay information promptly to my team to ensure a smooth transition.

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MATCH
VIEW MATCH
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
No info
HQ LOCATION
No info
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
March 29, 2025

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