Teamlead Finance Operations - Collection Management (m/f/d)

As a Teamlead Finance Operations - Collection Management at Statista, your primary responsibilities will include leading and developing your collection management team, managing collections and dunning strategies to enhance cash flow, and refining standard operating procedures (SOPs) for effective collections. You'll also work collaboratively with other departments to ensure efficiency in invoicing and to identify areas for improvement.

To qualify for the Teamlead Finance Operations - Collection Management position at Statista, candidates should possess 3-5 years of relevant experience in billing, collections, or financial operations, ideally in a SaaS or B2B context. Strong leadership capabilities, knowledge of the Order to Cash process, and excellent communication skills, both in English and German, are essential. Familiarity with tools like SAP or Salesforce is also advantageous.

At Statista, the culture is diverse and inclusive, celebrating each team member's unique story and background. As a Teamlead in Finance Operations - Collection Management, you'll be embraced for who you are and encouraged to bring your best self to work every day. With a commitment to professional growth, you'll find an environment that fosters collaboration, creativity, and continuous improvement.

Statista offers an array of benefits for the Teamlead Finance Operations - Collection Management role, including the option to work from abroad, hybrid working models, flexible hours, and various career training opportunities. You'll also enjoy being part of an international team and have access to mental health support through the Fürstenberg Institute.

The Teamlead Finance Operations - Collection Management position at Statista is crucial in driving financial efficiency and optimizing collection processes, directly contributing to the company's goal of empowering individuals with reliable data. By managing collections effectively and fostering interdepartmental collaboration, you'll help ensure that Statista maintains its status as the leading business data platform.

When answering this question, highlight specific roles you've held that relate to collections and billing. Share challenges you faced, how you overcame them, and the strategies you implemented for process improvements. Be sure to reference the impact of your contributions on cash flow or team efficiency.

To effectively address this question, explain your approach to task prioritization by discussing techniques such as setting clear KPIs, using project management tools, and assessing team strengths. Illustrate this with an example where your prioritization led to successful outcomes.

In your response, share specific examples of initiatives you've introduced, such as team-building activities, open feedback sessions, or professional development programs. Emphasize the importance of recognizing individual contributions and fostering a supportive work environment.

When answering this, describe the situation clearly, the stakeholders involved, and the steps you took to analyze the issue. Highlight any data-driven decisions you made and the positive outcomes that resulted from your resolution efforts.

Discuss the frameworks you have previously put in place for compliance, such as regular audits and adherence to regulatory standards. Stress the importance of continuous monitoring and updating protocols to mitigate potential risks.

Mention your experience with specific financial software, such as SAP or Salesforce. Discuss what you appreciated about these tools, like user interface or reporting capabilities, and how they helped improve your work efficiency.

To effectively answer this, explain your approach to conflict resolution, emphasizing active listening, empathy, and clear communication. Provide a specific example showing how you successfully resolved a dispute while maintaining a strong relationship with the client.

When responding, list key performance indicators relevant to collections management, such as Days Sales Outstanding (DSO) or collection effectiveness index. Share how you use these metrics to monitor performance and initiate improvements when necessary.

Tailor your response to highlight why Statista’s values resonate with you, its commitment to data-driven decisions, and how you see yourself contributing to the team. Express enthusiasm about the company culture and your desire to be part of their mission.

Discuss the various methods you utilize to stay informed about your industry, such as following key publications, attending webinars, and participating in professional organizations. Emphasize your proactive approach to learning and adapting to industry changes.