Maintenance Technician II (Bowin Place)

As a Maintenance Technician II at WinnCompanies, your primary responsibilities will include diagnosing and repairing various issues in appliances, carpentry, plumbing, electrical systems, and HVAC. You'll also complete service requests, prepare vacated units for new tenants, and maintain the grounds and common areas of Bowin Place. Your role will also involve being on-call for after-hours emergencies, ensuring that residents receive timely assistance when needed.

To qualify for the Maintenance Technician II position at WinnCompanies, you should have 1-3 years of relevant work experience and a general knowledge of electrical systems, plumbing, appliances, HVAC, and carpentry. Familiarity with basic computer skills is also necessary, along with excellent customer service and communication skills. While vocational training or certifications like CAMT are preferred, a strong commitment to maintaining high living standards for residents is crucial.

WinnCompanies offers a robust benefits package for its Maintenance Technician II employees, including generous time off policies, a 401(k) plan with company matching, various medical, dental, and vision plans, and opportunities for ongoing education through tuition reimbursement. Additional perks include employee assistance programs, corporate discounts, and the option for flexible or hybrid work schedules, making it a rewarding workplace.

To apply for the Maintenance Technician II position at Bowin Place, interested candidates should visit the WinnCompanies careers page and submit their application through the specified portal. Current employees can apply internally using their designated link. It's important to ensure that your application reflects your experience and enthusiasm for providing quality maintenance services.

The work environment for a Maintenance Technician II at WinnCompanies is dynamic and supportive. You'll be part of a collaborative team dedicated to maintaining a high standard of living for our residents. Expect a mix of indoor and outdoor work, with opportunities for skill development and career growth. The company fosters a culture of teamwork, innovation, and respect, making it a fulfilling place to work.

When answering this question, focus on specific tasks you've performed with HVAC systems, such as troubleshooting, routine maintenance, or repairs. Highlight any relevant training or certifications, and discuss your ability to prioritize customer comfort and safety during these tasks.

In your response, explain your method for assessing the urgency of maintenance requests, such as evaluating potential risks to residents or property. Describe a system of prioritization you've used in the past, emphasizing effective communication with residents to manage their expectations.

Focus on the importance of communication in your answer, such as keeping residents informed about progress on repairs or maintenance tasks. Mention your dedication to excellent customer service and how you handle feedback or concerns from residents to ensure their satisfaction.

Share a specific example of a challenging issue you encountered, detailing the context, actions you took to troubleshoot, and the final solution. Emphasize your problem-solving skills and ability to handle pressure while ensuring quality results.

Discuss your commitment to safety by mentioning specific protocols you follow, including the proper use of personal protective equipment (PPE), adherence to safety regulations, and methods for preventing accidents during maintenance work.

Provide a specific example showcasing your teamwork skills, such as collaborating with property management, custodial staff, or other technicians. Highlight how open communication and support can lead to efficient problem-solving and enhance the overall maintenance process.

In your response, explain how you seek out ongoing training opportunities, certifications, and industry resources. Mention specific courses, workshops, or online platforms where you regularly learn about new maintenance technologies and best practices.

Discuss your experience conducting routine inspections and the importance of identifying potential issues before they become problems. Mention specific types of inspections you've performed, such as safety checks or preventive maintenance assessments.

Highlight your customer service skills in handling complaints, emphasizing active listening, empathy, and the importance of prompt responses. Discuss the steps you would take to resolve the resident's concerns effectively and ensure their satisfaction.

When answering this question, express your alignment with WinnCompanies' mission and values, as well as your passion for providing quality maintenance services. Discuss your desire to contribute to a positive living environment and how your skills and experience make you a great fit for the role.