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Seasonal Housekeeper

Who We Are:

Founded in 1891 by a group of visionary volunteers, The Trustees of Reservations (The Trustees) is the Massachusetts' premier conservation and preservation organization. The Trustees’ preserves, for public use and enjoyment, properties of exceptional scenic, historic, and ecological value in Massachusetts. Our properties are open to all, and we thrive by involving as many people as possible in all that we do. We aim to protect special places for future generations to enjoy in perpetuity, and have helped protect more than 50,000 acres, including 27,000+ acres on more than 120 reservations that are open to the public. As a non-profit conservation organization, we are funded and supported entirely by our visitors, supporters, volunteers, and our 100,000 Member households. We encourage you to learn more about The Trustees on our website, www.thetrustees.org.

Posting Information: 

Salary/Hourly Rate: $18-20 

Hours per week: 40 

Job Classification: Limited-term 

Job Type: Onsite 

Duration: April 1, 2025 – 11/01/2025  

Location: Field Farm Williamstown, MA 

 

What You’ll Do: 

 

The Role: 

 

The Guest House at Field Farm in Williamstown MA, is an authentic mid-century-modern Bed & Breakfast. We are seeking a Housekeeper that can assist with the overall hospitality of the Guest House at Field Farm including daily operations and support functions. Housekeeping staff must have knowledge, skills and experience in the hospitality industry. You will report to the Innkeeper  and routinely work with other house staff and property maintenance staff. Due to the demands of the position, the Housekeeper must be prepared to work a flexible schedule, including evenings, nights and weekends and take accrued vacation and certain holidays during the off-season. 

 

Specifically, you’ll: 

  • Ensure that all Inn procedures are followed 
  • Perform all cleaning of the guest rooms, common areas, and employee work areas. 
  • Do all laundry and ironing 
  • Serve breakfast when scheduled for the early shift 
  • Assist with front desk operations including reservations, check-in/check-out procedures, and inquiries. 
  • Provide assistance and hospitality to group events. 
  • Be an enthusiastic ambassador of the Trustees, promote Trustees membership and link guests to the work of the organization. 

 

This is a limited term, non-exempt position working 40 hours per week reporting directly to the innkeeper.

What You’ll Need: 

 

Skills and Experience: 

 

Preferred: 

  • Possess an understanding of Trustees mission and knowledge of local area. 
  • Must have an unwavering attention to detail and be self-motivated with ability to work on multiple tasks simultaneously. 
  • Must work weekends and be available for early or afternoon shifts. 
  • The ability to lift 40 lbs. independently. Must be able to work 8 hours on your feet. 

 

 

Eligibility Criteria: 

  • Current authorization to work in the United States – a candidate must have such authorization by his or her first day of employment. 
  • A valid driver’s license, as well as a satisfactory driving record as outlined in The Trustees’ driving policy. [if needed] 
  • A satisfactory criminal background (CORI) check. 

 

Don’t quite have all the skills and experience listed above? We still want to hear from you! Research shows that historically marginalized groups are less likely to apply if they do not meet every single requirement. We are committed to building a diverse team and encourage you to apply even if you are missing some of the skills and experience above.  

 

Questions? Contact our People team at people@thetrustees.org 

Your Benefits:

Your Benefits (Limited Benefits Eligible) 

  • Sick time: Prorated by length of service 
  • Vacation time: Prorated by employee status 
  • Floating holidays/personal days: 15 Floating Holidays (13 observed holidays; 2 floating)  
  • Health insurance: You are eligible to participate in the Trustees health insurance benefit via Blue Cross Blue Shield (BCBS). BCBS also offers additional benefits, such as fitness reimbursement and rewards for healthy habits.  
  • Short-Term and Long-Term Disability Insurance 
  • Massachusetts Paid Family Medical Leave 
  • Life Insurance  
  • Employee Assistance Program: Free access to a confidential service that helps employees and their communities with personal and work-related issues, such as mental health support, counseling, and financial advice.  
  • Reciprocity: Employees have access to free and discounted admission and membership to more than 50 nearby museums and cultural institutions.  
  • Discounts: Enjoy free entry to all Trustees properties, discount event tickets, and discounted merchandise at our stores and on stays at our inns.  

 

Equal Opportunity and Diversity: 

The Trustees is a proud equal opportunity employer and does not discriminate against any protected status including, but not limited to, age, race, ethnicity, sex, gender, sexual preferences, nation of origin, religion, or disability status and strongly encourages applications from people of color, persons with varying abilities, women, and LGBTQ+ applicants. We aspire to reflect and effectively serve the residents and communities of Massachusetts, who are at the core of our mission.    

   

The Trustees’ commitment to advancing the organization’s vision for this work may be found here: Diversity, Belonging, Inclusion and Equity

 

 It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.  

 

We are committed to creating an inclusive and accessible work environment. To request reasonable accommodation during the application or interview process, please contact us at people@thetrustees.org

 

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Average salary estimate

$38800 / YEARLY (est.)
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$36000K
$41600K

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What You Should Know About Seasonal Housekeeper, The Trustees of Reservations

Join The Trustees of Reservations as a Seasonal Housekeeper and become an integral part of our mission to preserve the beauty of Massachusetts for generations to come! Located at the stunning Guest House at Field Farm in Williamstown, MA, this position offers an exciting opportunity to work in an authentic mid-century-modern Bed & Breakfast. As a Seasonal Housekeeper, you’ll be responsible for ensuring that our guests have a delightful experience from the moment they arrive. Your day-to-day activities will include performing all cleaning duties in guest rooms and common areas, managing laundry, and even serving breakfast when on the early shift. But it doesn’t stop there! You’ll also assist with front desk operations, help with group events, and promote the incredible work that The Trustees do. Your attention to detail and self-motivation will shine as you manage multiple tasks in a fast-paced environment, all while being part of a passionate team. We believe in our mission and hope you do too, as you become an enthusiastic ambassador for The Trustees. With a flexible schedule that may require evenings and weekends, you’ll have the chance to showcase your dedication to hospitality and cleanliness while enjoying the beautiful natural settings we protect. This is a limited-term position running from April 1 to November 1, 2025, offering 40 hours a week and a competitive hourly rate from $18 to $20. We can't wait for you to join us!

Frequently Asked Questions (FAQs) for Seasonal Housekeeper Role at The Trustees of Reservations
What responsibilities does a Seasonal Housekeeper at The Trustees of Reservations have?

As a Seasonal Housekeeper at The Trustees of Reservations, your primary responsibilities include ensuring all Inn procedures are followed, performing cleaning tasks in guest rooms and common areas, managing laundry and ironing, serving breakfast, and assisting with front desk operations. You’ll also provide hospitality to group events and promote the mission of The Trustees to guests, making your role integral to the overall guest experience.

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What qualifications are required for the Seasonal Housekeeper position at The Trustees?

For the Seasonal Housekeeper role at The Trustees of Reservations, preferred qualifications include previous experience in the hospitality industry, a strong attention to detail, and the ability to work independently on multiple tasks. Additionally, candidates must be able to lift 40 lbs independently and stand for extended periods. While having familiarity with the organization's mission and local area is a plus, we encourage applicants from all backgrounds to apply, even if not all qualifications are met.

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What is the salary range for the Seasonal Housekeeper position at The Trustees?

The hourly rate for the Seasonal Housekeeper position at The Trustees of Reservations ranges from $18 to $20 per hour, offering a competitive pay structure while you contribute to the hospitality at the Guest House at Field Farm. This role provides a full-time commitment of 40 hours per week during the peak season, making it a great opportunity to earn while doing meaningful work.

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What are the working hours for the Seasonal Housekeeper role at The Trustees?

The working hours for the Seasonal Housekeeper position at The Trustees of Reservations can vary, requiring flexibility to work evenings, nights, and weekends. As you report directly to the Innkeeper, you will work a full-time schedule of 40 hours per week, especially during the busy season from April to November. It's a great chance to accommodate the needs of our guests while enjoying the beauty of our preserved lands.

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How does The Trustees of Reservations support diversity in hiring for the Seasonal Housekeeper position?

The Trustees of Reservations celebrate diversity and encourage applications from individuals of all backgrounds for the Seasonal Housekeeper role. We recognize that not everyone will meet every single requirement and actively welcome candidates from historically marginalized groups. Our commitment to equitable hiring practices helps us build a diverse and dynamic team that reflects the communities we aim to serve.

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Common Interview Questions for Seasonal Housekeeper
What does excellent hospitality mean to you as a Seasonal Housekeeper?

To provide excellent hospitality as a Seasonal Housekeeper, it means paying meticulous attention to detail and ensuring that every guest feels welcomed and valued. Always go the extra mile—whether it’s ensuring a room is spotless or serving breakfast with a genuine smile. Sharing stories about the wonderful mission of The Trustees can also enhance the guest experience.

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How do you prioritize your tasks during busy weekend shifts?

During busy weekend shifts as a Seasonal Housekeeper, I prioritize tasks based on immediate guest needs. For example, cleaning checkout rooms takes precedence so that new guests can check in promptly. I also stay organized by creating a checklist and communicating with my team to ensure that all areas receive the attention they need without compromising service quality.

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Can you describe a time when you solved a problem during your housekeeping duties?

In a previous housekeeping role, I once faced a situation where a guest reported a missing item. I calmly listened to their concerns, checked guest rooms, and worked with the team to track it down. I communicated updates to the guest, ensuring they felt heard and supported throughout. This proactive approach not only solved the issue but enhanced the guest's overall experience.

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Why do you want to work for The Trustees of Reservations?

I admire The Trustees of Reservations for their commitment to conservation and community engagement. Working as a Seasonal Housekeeper here aligns with my values, and I would love to contribute to an organization that focuses on preserving beautiful spaces for future generations to enjoy. Being a part of this mission would be fulfilling for me.

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What methods do you use to maintain high standards of cleanliness?

To maintain high standards of cleanliness, I employ a systematic approach that includes using checklists to monitor my work and ensure no area gets overlooked. I also make sure to familiarize myself with the right cleaning techniques and products for different surfaces, optimizing efficiency while achieving that 'like-new' look in every room and common area.

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How do you handle working as part of a team in the hospitality environment?

I believe that clear communication and collaboration are key in any team setting. I make an effort to check in with my team regularly, support others whenever possible, and remain adaptable to changing priorities. Understanding that everyone plays a crucial role in guest satisfaction helps foster a positive work atmosphere where we can all thrive.

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What steps would you take if you notice a safety hazard on the premises?

If I notice a safety hazard while working as a Seasonal Housekeeper, I take immediate action by alerting my supervisor and, if possible, marking the hazard to prevent others from being at risk. It’s crucial to follow established reporting procedures, ensuring that safety protocols are adhered to so that a solution can be implemented swiftly.

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How do you ensure guest confidentiality and privacy during housekeeping duties?

Ensuring guest confidentiality and privacy is paramount in housekeeping roles. I adhere strictly to protocols that require avoiding personal conversations about guests and secure handling of their belongings. Knock before entering rooms, communicate only as necessary with team members, and respect all guest privacy preferences at all times.

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How do you feel about working weekends and holidays as a Seasonal Housekeeper?

I understand that hospitality requires flexibility, including working weekends and holidays. I view these working times as opportunities to meet diverse guests and create memorable experiences. Moreover, being part of the team that makes these special occasions better for guests gives me a sense of fulfillment and pride in my work.

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What do you think makes a guest's stay memorable at The Trustees of Reservations?

A guest's stay becomes memorable through thoughtful attention to detail, personalized service, and fostering a welcoming atmosphere. By ensuring that every corner is clean, every request is met promptly, and that guests feel valued and part of the community, we enhance their connection to The Trustees’ mission and create lasting memories.

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As a steward of distinctive and dynamic places of both historic and cultural value, The Trustees is the nation’s first and Massachusetts’ largest preservation and conservation nonprofit, and its landscapes and landmarks continue to inspire discuss...

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DEPARTMENTS
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Full-time, on-site
DATE POSTED
March 21, 2025

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