Retail Associate
Thuma is seeking a proactive Retail Associate to join our new team in San Francisco. Reporting directly to the Store Manager, the Retail Associate will exhibit an inviting, elevated, confident and friendly attitude whilst delivering a best-in-class customer experience as part of our San Francisco store team.
- Provide exceptional customer experience, ensuring every guest receives warm, personalized service.
- Maintain the store’s visual identity within brand guidelines through merchandising and stock replenishment
- Showcase excellent product and brand knowledge
- Work collaboratively to achieve daily goals and contribute to the overall success of the store.
- Operate all systems seamlessly, including POS, inventory management, and clienteling platforms.
- Serve as a Thuma Brand Ambassador
- Build and nurture client relationships
- Support the ecommerce customer experience team by responding to customer service emails when needed.
- Step into the cafe when needed, taking orders and serving customers with precision and care.
- Support Management on back-of-house operations
- Maintain store appearance and cleanliness on a daily basis
- Other activities and functions to facilitate store success as necessary.
- This job requires availability to work flexible hours including weekends and occasional holidays.
- This job requires the ability to work in-person at the Thuma store in San Francisco
- 1-2 years of experience in Retail
- A proven record in delivering excellent customer service within a similar retail environment
- Keen attention to detail
- A proactive and motivated individual with the ability to take initiative
- Proficiency in Microsoft Office; experience with Shopify, NetSuite and Gladly is a plus.
- Strong communication, collaboration and problem solving skills
- Ability to be mobile on the sales floor for extended periods.
- Capacity to lift and move medium to large items, up to 75 lbs., using proper equipment and safety techniques.
Why Join Us:
Benefits: Comprehensive medical, dental + vision coverage options with generous employer contributions *
401k: Participation in our 401k program where we will match up to 6% of your contributions*
Paid Time Off: We believe healthy, happy, relaxed people do better work
Extras: 12 weeks of paid parental leave + company sponsored membership at One Medical *
Employee Discount: We provide an employee discount of 40% off all Thuma products
Room Upgrade: A complimentary product credit when you start, worth up to $2,000
* Eligible employees
Who We Are
Thuma is a modern design company specializing in furniture and home goods. We believe simplicity is the ultimate luxury. That the details matter. And that good design is good hospitality.
We recognize that people come with a wealth of knowledge and are talented beyond the scope of a functional role. If this sounds like you, we encourage you to apply even if your experience doesn’t precisely match our job description. We hire for integrity, initiative, collaborative spirit, open mindedness, and willingness to learn.
Thuma is dedicated to going above and beyond to bring people with diverse perspectives and unique experiences together to do great work. We strive to create a sense of belonging by creating an inclusive culture where everyone can be their authentic self and by treating each and every team member with kindness, equity, and respect, always.
Average salary estimate
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
Thuma is on the lookout for a spirited Retail Associate to join our vibrant team in San Francisco. In this vital role, you'll report directly to the Store Manager and play a key part in providing a memorable shopping experience that’s warm, friendly, and personalized. Our Retail Associate is not just responsible for sales—you're the welcoming face of Thuma, responsible for delivering exceptional customer service while showcasing our exquisite range of furniture and home goods. Your day-to-day tasks will include maintaining the visual identity of our store through stunning merchandising and stock replenishment, all while building relationships with our clients. You’ll also gain valuable experience operating point-of-sale systems and supporting our ecommerce customer experience team when needed. We're looking for someone who is eager to collaborate with colleagues to meet daily goals and ensure our store maintains its stellar appearance. This is a hands-on role that requires a great deal of mobility and the ability to lift items up to 75 lbs., so if you're proactive, motivated, and ready to make a meaningful impact within our team, Thuma could be the perfect fit for you. We encourage you to apply even if your experience doesn’t precisely match the job description, because we value integrity, open-mindedness, and a willingness to learn. Come join us and help create a unique, inviting environment that reflects the Thuma ethos of simplicity in design. With competitive pay ranging from $20 to $24 an hour and an array of excellent benefits, including a generous employee discount, we can’t wait to see how you'll contribute to our San Francisco store.
Subscribe to Rise newsletter
🔮
Hi, I'm Risa! Your AI Career Copilot
you, just ask me below!
Sign up for our weekly
newsletter of fresh jobs
