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Senior Instructional Designer

Overview

Who we are

Collaborative. Respectful. A place to dream and do. These are just a few words that describe what life is like at Toyota. As one of the world’s most admired brands, Toyota is growing and leading the future of mobility through innovative, high-quality solutions designed to enhance lives and delight those we serve. We’re looking for diverse, talented team members who want to Dream. Do. Grow. with us.

An important part of the Toyota family is Toyota Financial Services (TFS), the finance and insurance brand for Toyota and Lexus in North America. While TFS is a separate business entity, it is an essential part of this world-changing company- delivering on Toyota's vision to move people beyond what's possible. At TFS, you will help create best-in-class customer experience in an innovative, collaborative environment.

To save time applying, Toyota does not offer sponsorship of job applicants for employment-based visas or any other work authorization for this position at this time.

Who we’re looking for

The Toyota Motor Credit Corporation (TMCC) Academy is looking for a passionate and highly motivated Senior Instructional Designer. The Senior Instructional Designer is the primary experience designer for learning experiences across Toyota Financial Services. This role requires a strategic thinker and collaborative partner who can assess, design, develop, and execute a variety of learning experiences that drive business goals.

Our ideal candidate applies the latest research and knowledge in instructional design and learning theory to create engaging, memorable, and outcome-driven learning. This role will also serve as a program facilitator within the TMCC Academy. Reporting to the Enterprise Growth and Development Manager, the person in this role will support the Academy’s objective to drive a culture of learning and continuous growth for our team members.

What you’ll be doing

•    Own the end-to-end life cycle of learning deliverables, from needs analysis to script and storyboard creation, development of deliverables, marketing and communications, and evaluation
•    Partner with business functions, SMEs, and stakeholders to create instructional design strategies that meet business learning objectives
•    Use data analytics, learner feedback, and research in learning theory to evaluate the effectiveness of learning products and identify areas of improvement
•    Coordinate the scheduling of training programs, including logistics planning, managing run-of-shows, and supporting day-of production and/or facilitation
•    Leverage new methodologies and modalities to identify opportunities for innovation
•    Work collaboratively with an agile learning team, managing project timelines to deliver timely and quality products

What you bring
•    Bachelor’s degree required (BA or BS) or equivalent experience 
•    5+ years of relevant work experience as an instructional/learning designer, curriculum developer, or a similar role
•    Advanced knowledge of instructional design principles, models, and theories and emerging learning technologies
•    Demonstrated experience creating learning strategies and curricula through needs analysis and stakeholder discussions
•    Experience collaborating with SMEs, stakeholders, and team members
•    Demonstrated large-group facilitation experience

Added bonus if you have
•    Advanced Degree. Specifically: Instructional Design, Curriculum & Instruction, Education, Organizational Development, or similar 
•    Proficiency with content authoring tools (Articulate Suite, Adobe Creative Cloud, Camtasia, Vyond, and similar platforms)
•    Experience designing assessments and evaluating the effectiveness of learning programs
•    Experience working with agile/scrum methodology

What We’ll Bring
During your interview process, our team can fill you in on all the details of our industry-leading benefits and career development opportunities. A few highlights include:

•    A work environment built on teamwork, flexibility and respect
•    Professional growth and development programs to help advance your career, as well as tuition reimbursement
•    Team Member Vehicle Purchase Discount
•    Toyota Team Member Lease Vehicle Program (if applicable) 
•    Comprehensive health care and wellness plans for your entire family
•    Flextime and virtual work options (if applicable)
•    Toyota 401(k) Savings Plan featuring a company match, as well as an annual retirement contribution from Toyota regardless of whether you contribute
•    Paid holidays and paid time off
•    Referral services related to prenatal services, adoption, childcare, schools and more
•    Flexible spending accounts
•    Relocation assistance (if applicable)

Belonging at Toyota

Our success begins and ends with our people. We embrace diverse perspectives and value unique human experiences. Respect for all is our North Star. Toyota is proud to have 10+ different Business Partnering Groups across 100 different North American chapter locations that support team members’ efforts to dream, do and grow without questioning that they belong.

Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, military or veteran status, or any other characteristics protected by law.

Have a question, need assistance with your application or do you require any special accommodations? Please send an email to talent.acquisition@toyota.com.

Average salary estimate

$80000 / YEARLY (est.)
min
max
$70000K
$90000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Senior Instructional Designer, Toyota Motor Corporation

Join the dynamic team at Toyota Financial Services (TFS) as a Senior Instructional Designer and help shape the future of learning experiences! Based in Plano, Texas, you will be the driving force behind creating innovative and effective training programs that empower our team members. At TFS, we believe in a collaborative and respectful work environment that values diverse backgrounds and ideas. In this role, you'll take ownership of the entire learning product lifecycle. You'll assess needs, design engaging instructional material, and partner with subject matter experts to align training strategies with business goals. Your expertise in instructional design principles and modern learning technologies will ensure our programs are not only impactful but also enjoyable for learners. Plus, you’ll facilitate sessions and help cultivate a culture of continuous growth within the TMCC Academy. This position is perfect for a strategic thinker who thrives in an agile environment, is passionate about enhancing learning experiences, and is excited about making a real difference in people's professional development. If you're ready to dream, do, and grow with us at Toyota, we can’t wait to meet you!

Frequently Asked Questions (FAQs) for Senior Instructional Designer Role at Toyota Motor Corporation
What are the primary responsibilities of a Senior Instructional Designer at Toyota Financial Services?

As a Senior Instructional Designer at Toyota Financial Services, you will be responsible for the entire lifecycle of learning deliverables, from conducting needs analysis to the development of scripts and storyboards. This includes collaborating with SMEs and stakeholders to create instructional design strategies, evaluating learning effectiveness through analytics and feedback, and facilitating training programs.

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What qualifications do you need to become a Senior Instructional Designer at Toyota?

To qualify for the Senior Instructional Designer position at Toyota Financial Services, you should have a Bachelor’s degree and at least 5 years of relevant experience in instructional design or curriculum development. Proficiency in instructional design principles, collaboration with SMEs, and facilitation skills are key to success in this role.

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How does collaboration play a role in the Senior Instructional Designer role at Toyota?

Collaboration is crucial for a Senior Instructional Designer at Toyota Financial Services. You will work closely with business functions and stakeholders to align training strategies with business goals. This teamwork is essential to design learning experiences that truly engage participants and drive outcomes.

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What tools should a Senior Instructional Designer be familiar with at Toyota?

At Toyota Financial Services, familiarity with content authoring tools such as the Articulate Suite, Adobe Creative Cloud, and Camtasia is highly beneficial for a Senior Instructional Designer. These tools help you create engaging and effective learning materials tailored to various learning needs.

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What development opportunities are available for a Senior Instructional Designer at Toyota?

Toyota Financial Services offers numerous professional growth and development programs for Senior Instructional Designers, including tuition reimbursement, access to workshops, and career advancement opportunities. We are committed to your continued learning and success within the company.

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Common Interview Questions for Senior Instructional Designer
Can you describe your experience with conducting needs analysis for instructional design?

When answering this question, be sure to emphasize your systematic approach to conducting needs analysis. Discuss techniques you have used, such as surveys or interviews with stakeholders, and how you translate that data into actionable learning objectives.

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How do you ensure that learning materials are engaging and effective?

Highlight your approach to integrating learner feedback and data analytics into the design process. Discuss specific instructional strategies you implement and the importance of using varied modalities to enhance learning experiences.

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What instructional design models do you prefer and why?

Discuss your familiarity with various instructional design models like ADDIE or SAM. Explain why you might prefer one over the other based on project needs, and provide examples of how you've effectively applied these models in your previous roles.

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Describe how you collaborate with subject matter experts?

Explain your process when working with subject matter experts, including how you facilitate discussions to extract the necessary information and how you incorporate their insights into your designs to create well-rounded learning experiences.

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Tell us about a time when you had to manage multiple projects simultaneously. How did you prioritize?

Give a specific example, including the strategies you used to prioritize projects based on timelines and business impact. Highlight any tools or methods that helped you stay organized and deliver high-quality results.

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How do you measure the effectiveness of your training programs?

Discuss the use of pre-and post-assessments, participant feedback, and performance metrics to evaluate training effectiveness. Talk about how you use this data for continuous improvement and adapting future training sessions.

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What strategies do you use to facilitate learning in a group setting?

Share your techniques for engaging learners, such as interactive activities, encouraging discussions, and creating an inclusive atmosphere. Mention how you adapt your facilitation style based on group dynamics.

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What challenges have you faced in instructional design, and how did you overcome them?

Choose a specific challenge relevant to instructional design, such as adapting to remote learning. Discuss the steps you took to navigate the challenge and the outcomes of those actions.

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How do you stay current with trends in instructional design and technology?

Outline your commitment to professional development, such as attending workshops, participating in online courses, and following thought leaders in the industry. Mention any communities or networks you engage with.

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Why do you want to work at Toyota Financial Services as a Senior Instructional Designer?

Articulate your alignment with Toyota's values, such as collaboration and respect, and your enthusiasm for contributing to a culture of learning. Show your excitement about the opportunity to innovate in the training space within a renowned organization.

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Full-time, hybrid
DATE POSTED
March 29, 2025

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