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Graduate Program Coordinator

Staff - Union

Job Category

CUPE 2950

Job Profile

CUPE 2950 Salaried - Grad Student Support 3 (Gr8)

Job Title

Graduate Program Coordinator

Department

Administrative Leadership | Department of Mathematics | Faculty of Science

Compensation Range

$4,739.00 - $5,102.00 CAD Monthly

Posting End Date

April 21, 2025

Note: Applications will be accepted until 11:59 PM on the Posting End Date.

Job End Date

May 4, 2026

At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and students. Our commitment to employment equity helps achieve inclusion and fairness, brings rich diversity to UBC as a workplace, and creates the necessary conditions for a rewarding career. 

Job Summary
Provides administrative assistance to graduate students and the Graduate Chair for the Department of Mathematics.


The incumbent must have a thorough working knowledge of the Policies and Procedures set out by the Faculty of Graduate and Postdoctoral Studies (G+PS). Major duties include: evaluating both domestic and international transcripts; processing applications for admission, graduation and fellowships/awards; supporting the graduate program in the Mathematics Department and the Graduate Chair; minute taking in meetings of admissions and awards committees; registering students in courses; and maintaining the Program s database.  The incumbent will also process GRA and GTA appointments in Workday.


Organizational Status
Reports to the Executive Coordinator. Works collaboratively with faculty members, graduate students and other staff.
Work Performed

Admissions

- Provides information to prospective MATH graduate students on UBC and MATH program policies and procedures, including deadlines and documents for admission.

- Corresponds with prospective graduate students; provides information on UBC and MATH program requirements for admission, immigration documentation, employment authorization; answers case-specific inquiries.

- Evaluates North American and International academic transcripts based on G+PS admission requirements and assesses eligibility for admission.

- Keeps track of the status of applications, liaises with applicants over missing document and ensures that all timelines for process applications are met.

- Prepares complete applications files and makes available to the Admission Committee for review.

- Attends Committee meeting and records decisions on the admission of prospective students by Committee members.

- Drafts rejection and unofficial acceptance letter for review by the Grad Chair.


Program Administration

- Provides administrative support to the Grad Chair.


- Maintains student files (paper and electronic) with respect to program requirements, progress, leaves, extensions scholarships and funding.

- Reviews students academic progress and ensures that there is a written assessment of each student’s progress annually along with collecting and ensuring student-supervisor agreements for any incoming students..

- Monitors students’ milestones and progress towards degree completion, liaising with the Grad Chair and G+PS if issues arise.

- Organizes MATH course and seminar scheduling on the UBC system, including course availability, times, locations and other details including room booking.

- Registers students into MATH courses.

- Uses Faculty Service Centre and (Student Information Systems Centre) Workday to generate class lists, enter grades and maintain a current record of student awards, biographical and financial data.

- Maintains a filing system and database of current, graduated, withdrawn students, incomplete and rejected applications. Ensures files and database entries are kept up to date and provides statistical information as requested.

- Liaises with the Graduate Chair, graduate students and their supervisors on student program requirements, registration status, graduation and fellowship deadlines and policy and procedures set out by G+PS.

- Primary source of interpretation of policies and procedures on all graduate matters. This involves a thorough working knowledge of the Faculty of G+PS and MATH Program Policies and Procedures.

- Liaising with G+PS regarding new applications, current and graduating students; interacting with Admissions and Records (G+PS) on student documentation and for troubleshooting student problems; maintaining records of awards made through the Graduate Student Initiative and Four Year Doctoral Fellowship programs.

- Attending meetings at G+PS as required.

- Maintaining accuracy of program on website.

- Taking minutes of meetings of the program s Advisory, Admission and Awards committees and ensuring that decision and recommendation at such meeting are accurately recorded.

- Liaises with other Graduate Program Coordinators across the Faculty and University and maintains best practices in the MATH.

Communication

- Responsible for maintaining MATH faculty and graduate student e-mail lists.

- Regularly keeps students and faculty informed of significant graduate student issues, event and funding opportunities.

- Disseminates relevant information from G+PS, UBC Student Services and other University sources.

- Communicates and advises students through contact during office hours, email and website.

Graduation

- Processes the necessary paperwork for student graduation.

- Liaises with Records for any problem situations leading up to graduation deadlines.

- Confirms completion of graduation requirements for MATH MSC and PhD students.

Awards

- Responsible for organizing
Tri-Agency/Affiliated Fellowships M.Sc. and Ph.D. scholarship competitions. Inform students and faculty of MATH and G+PS deadlines; distributes application instruction materials to students; assists students in filling out the necessary paperwork; ensures student applications are complete; evaluates transcripts; compiles complete applications for distribution to the MATH Awards Committee for review and ranking. Prepares program recommendations for forwarding to G+PS.

Other duties

- May occasionally have to deal with students in distress


- Drafting letters and handling official documents


- Completing Research Assistantship and Teaching Assistantship appointments

 

- Making adjustments to salaries and positions on Workday

 

- Completing requisitions for payment, reimbursement, and travel

Consequence of Error/Judgement
Determines eligibility of applications for the MATH program based on transcripts, both domestic and international, and on the TOEFL/GRE/etc. scores if required. New or unusual problems are referred to the Graduate Chair.
Supervision Received
Work is done under general supervision of the Executive Coordinator and Graduate Chair. Most duties are performed independently in accordance with established procedures; occasional consultation with G+PS and/or Director with reference to new or complex problems.
Supervision Given
None

Minimum Qualifications
High School graduation, plus two year post secondary diploma, plus four years of related experience, or an equivalent combination of education and experience.

- Willingness to respect diverse perspectives, including perspectives in conflict with one’s own

- Demonstrates a commitment to enhancing one’s own awareness, knowledge, and skills related to equity, diversity, and inclusion

Preferred Qualifications

High School graduation and two year post-secondary diploma and 4 years related experience or the equivalent combination of education and experience.- Proficiency in the use of English grammar; spelling; and punctuation; proficiency with professional terminology; technical or scientific vocabulary as required for the job.

- Ability to compose routine correspondence and reports.

- Ability to communicate effectively and tactfully with faculty; staff; students and the public in disseminating and obtaining information; in explaining practices and procedures; ability to coordinate and direct the work of others.

- Thorough knowledge of the policies and procedures set out by the Faculty of G+PS. Knowledge of the Graduate Admissions Streamlining Project (GRASP) on-line application an advantage.

- Word-processing and computer skills to include: Word for Windows- basic formatting of characters and paragraphs; structure of sections and documents: page setup; numbering; margins; headers; and footers; inserting special and accented characters; making tables; spelling checks.

- Outlook: creating, sending and forwarding messages; attaching documents and retrieving attached documents.

- Access: knowledge for database entry and maintenance, queries for data acquired from database reports.

- Excel: knowledge of spreadsheets and basic functions.

- Workspace: knowledge of UBC cloud-based file sharing system.

Average salary estimate

$59046 / YEARLY (est.)
min
max
$56868K
$61224K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Graduate Program Coordinator, UBC

Are you ready to jump-start your career at one of Canada’s leading universities? UBC is on the lookout for a Graduate Program Coordinator to join our Department of Mathematics at the beautiful Vancouver Campus. This position is perfect for someone passionate about supporting graduate students and enhancing their journey through academia. You’ll be the backbone of our graduate program, bringing your organizational prowess to evaluate transcripts, process applications for admission and graduation, and maintain our program database. You’ll also work closely with the Graduate Chair, providing vital administrative support and ensuring that students have everything they need to thrive. From taking minutes at important committee meetings to liaising with prospective students, your role will be indispensable. We value diversity and are committed to creating an inclusive environment, so you'll be joining a team focused on equity in education. If you have a keen eye for detail and a knack for communicating effectively with faculty, staff, and students, we’d love to hear from you! Your adventure at UBC begins with this incredible opportunity as a Graduate Program Coordinator.

Frequently Asked Questions (FAQs) for Graduate Program Coordinator Role at UBC
What are the day-to-day responsibilities of a Graduate Program Coordinator at UBC?

As a Graduate Program Coordinator at UBC's Department of Mathematics, your responsibilities include evaluating transcripts, processing admission and graduation applications, and providing administrative support to the Graduate Chair. You will also track student progress, assist with fellowship applications, and communicate important information to students and faculty. This role is crucial in supporting the overall success of our graduate program.

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What qualifications do I need to apply for the Graduate Program Coordinator position at UBC?

To qualify for the Graduate Program Coordinator position at UBC, candidates should have a High School graduation along with a two-year post-secondary diploma and a minimum of four years of related experience, or an equivalent combination of education and experience. Proficiency in English grammar and effective communication skills are essential, along with familiarity with graduate program policies and procedures.

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How does the Graduate Program Coordinator at UBC support student admissions?

The Graduate Program Coordinator at UBC plays a pivotal role in supporting student admissions by evaluating both domestic and international academic transcripts to determine eligibility for the Mathematics graduate program. You will communicate with prospective students about application policies, deadlines, and required documents, helping them navigate the admission process smoothly.

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What type of environment can I expect to work in as a Graduate Program Coordinator at UBC?

As a Graduate Program Coordinator at UBC, you can expect a collaborative environment where diversity and inclusion are valued. You will work closely with faculty members, graduate students, and administrative staff, fostering a community focused on academic excellence and innovative research. We believe that this supportive atmosphere is essential for both personal and professional growth.

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What software skills are required for the Graduate Program Coordinator role at UBC?

The Graduate Program Coordinator at UBC is expected to have proficiency in various software applications, including Word for Windows for document formatting, Excel for handling spreadsheets, and Outlook for managing communications. Familiarity with database management through Access and the UBC cloud-based file sharing system is also advantageous for this role.

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Common Interview Questions for Graduate Program Coordinator
Can you describe your experience with managing graduate admissions processes?

In your response, highlight any previous roles where you evaluated applications, communicated with prospective students, or collaborated with admissions committees. Discuss specific examples of how you ensured procedural compliance and improved the admissions process at your previous workplace.

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How do you prioritize tasks when managing multiple responsibilities as a Graduate Program Coordinator?

Discuss your time management skills and tools you use to prioritize tasks effectively. Provide examples of how you’ve successfully juggled multiple deadlines in your past positions, ensuring all tasks are completed timely without compromising quality.

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Describe a time when you had to handle a difficult situation with a student. How did you resolve it?

Use the STAR method (Situation, Task, Action, Result) to describe a specific scenario where you dealt with a challenging student issue. Focus on your communication skills and how you managed to ensure a positive outcome for the student.

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What strategies do you use to communicate important information to students effectively?

Explain your approach to communication, emphasizing clarity and accessibility. Discuss tools you might use, such as newsletters, emails, or workshops, and how you ensure that all relevant information reaches the students in a timely manner.

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How familiar are you with UBC's policies and procedures regarding graduate programs?

Share your understanding of UBC's policies, maybe mentioning specific guidelines or protocols you’ve worked with in the past. If you’re not familiar yet, express your willingness to learn and any previous experiences that demonstrate your ability to quickly grasp new policies.

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Can you explain your experience with managing databases or information systems?

Discuss your experience with databases, particularly any relevant student information systems you've used, and your proficiency in maintaining accurate records. Highlight any specific discrepancies you solved and how you ensured the integrity of data.

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What motivates you to work in a higher education environment, specifically in program coordination?

Express your passion for education and how contributing to student success and academic programs excites you. Share specific motivations such as helping students overcome challenges and advancing academic initiatives in a supportive atmosphere.

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How do you handle feedback from supervisors or colleagues regarding your work as a Graduate Program Coordinator?

Illustrate your ability to accept feedback positively and use it for growth. Share an example of a time when constructive criticism led you to improve a specific aspect of your job performance.

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What techniques do you use to evaluate prospective students effectively?

Discuss the criteria you consider most important in evaluating applications, such as academic performance, extracurricular involvement, and alignment with program goals. Provide an example of how you’ve successfully assessed applications in your prior experiences.

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How do you keep track of deadlines and ensure timely follow-up with students and faculty?

Share the tools you use for tracking deadlines, such as calendars, task management apps, or email reminders, and how these help you stay organized. Emphasize your proactive approach to following up and ensuring that all parties are informed.

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MATCH
VIEW MATCH
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
No info
HQ LOCATION
No info
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 13, 2025

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