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Job details

Security Officer I

Overview

In 2020, united in a fierce commitment to deliver the highest quality care and exceptional patient experience, Virginia Mason and CHI Franciscan Health came together as natural partners to build a new health system centered around the patient: Virginia Mason Franciscan Health. Our combined system builds upon the scale and expertise of our nearly 300 sites of care, including 11 hospitals and nearly 5,000 physicians and providers. Together, we are empowered to make an even greater impact on the health and well-being of our communities.

CHI Franciscan and Virginia Mason are now united to build the future of patient-centered care across the Pacific Northwest. That means a seamlessly connected system offering quality care close to home. From basic health needs to the most complex, highly specialized care, our patients can count on us to meet their needs with convenient access to the region’s most prestigious experts and innovative treatments and technologies.

While you’re busy impacting the healthcare industry, we’ll take care of you with benefits that may include health/dental/vision, FSA, matching retirement plans, paid vacation, adoption assistance, annual bonus eligibility, and more!

Responsibilities

Job Summary

This job is responsible for performing a full range of security activities designed to protect persons, property and equipment from volatile individuals, unauthorized access or hazards by patrolling in or around the assigned Virginia Mason Franciscan Health (VMFH) hospital campuses and ambulatory clinics.  In working to provide a safe and secure physical environment, an incumbent patrols assigned buildings or property on foot or vehicle and is alert to violations of security regulations, suspicious activities, unauthorized persons and safety hazards that may cause injury property damage.   

Work also includes:  1) investigating security incidents, reporting safety hazards and responding to alarms and emergency codes; 2) controlling hospital access by verifying the identify of persons entering or exiting in accordance with established department procedures; 3) monitoring fire alarm and intrusion detection systems as required; 4) supporting, within scope of position, helistop operations; 5) de-escalating or physically restraining individuals at risk for causing persons and/or hospital property injury or damage; and 6) documenting actions and observations per established procedures. 

An incumbent routinely engages in emergent situations, and may be required to use physical force to de-escalate or physically restrain individuals at risk for causing persons and/or hospital property injury or damage.  The ability to run, climb stairs and/or execute other physical activities in response to emergent situations is also required.  

Work requires strong customer service skills, routine use of computers to draft reports, monitor cameras systems and navigate access control applications. Work is performed in accordance with established procedures but allows latitude for judgment in interpreting and applying guidelines to specific situations.   

This is an “unarmed” position that requires shift and weekend work involving significant periods of standing or walking. 

 

Essential Job Duties

  • Provides protection of property, and mitigates criminal activity through visible deterrents; conducts proactive patrolling to VMFH buildings, parking structures and grounds throughout the course of the shift on foot or by vehicle.
  • Provides customer service to patients, employees and visitors.
  • Interfaces with law enforcement with respect to criminal activities.
  • Completes all required documentation in a timely, accurate and thorough manner in accordance with VMFH standards and procedures; participates in ongoing security training and remains current with security trends and technologies.
  • May screen, subdue and/or restrain individuals posing potential harm to persons and/or property in keeping with established department procedure; utilizes conflict resolution skills to de-escalate situation/person, involving management staff as necessary.

Qualifications

Education/Work Experience Requirements

  • Six months of related experience in security, healthcare, or related law enforcement/military experience that demonstrates attainment of the requisite job knowledge skills/abilities. 
  • Satisfactory Abstract of Driving Record (Type: Employment Record) must be provided and meet departmental standards.  
  • Candidates must be at least 21 years of age, and have a valid Washington State Driver's License with a five-year clean driving record, for auto liability coverage through VMFH. 

Licensure/Certification

  • Possession of a valid Washington State driver’s license and continued maintenance of a clean driving record with no action pending/taken at any time in response to unsafe driver performance or other legal requirements.
  • International Association of Healthcare Security and Safety (IAHSS) Basic Certification required within 6-months of date of hire.   
  • Successful completion of organizational-sponsored handcuff training within 60 days of hire and successful re-certification every two years thereafter.  
  • Successful completion of organizational-sponsored CS Gel (pepper spray) training within 60 days of hire and successful re-certification every two years thereafter.  
  • Successful completion of organization-sponsored control shield training within 60 days of hire and successful re-certification every two years thereafter.  
  • Successful completion of VMFH-sponsored Basic Life Support (BLS) training within 60 days of hire and successful re-certification every two years thereafter.
What You Should Know About Security Officer I, UNAVAILABLE

If you're looking for a rewarding career where you can make a real difference, consider joining Virginia Mason Franciscan Health as a Security Officer I in Tacoma! In this pivotal role, you'll be on the front lines, working to protect our patients, staff, and facilities. Each day will be unique as you patrol the hospital campuses and clinics, ensuring safety and addressing any suspicious activities or safety hazards that may arise. Your responsibilities will include investigating security incidents, controlling access to the premises, and monitoring fire and intrusion detection systems. You’ll become a key part of our healthcare team, engaging with patients, staff, and visitors while providing top-notch customer service. Virginia Mason Franciscan Health is dedicated to your professional development, offering ongoing training and certifications that you will value throughout your career. Plus, we offer a comprehensive benefits package to support your well-being, including health, dental, and vision coverage, retirement plans, and more. If you're ready to step into this exciting role and contribute to a culture of safety and security for our communities, we can't wait to meet you!

Frequently Asked Questions (FAQs) for Security Officer I Role at UNAVAILABLE
What are the primary responsibilities of a Security Officer I at Virginia Mason Franciscan Health?

The primary responsibilities of a Security Officer I at Virginia Mason Franciscan Health include patrolling the hospital campuses and ambulatory clinics, investigating security incidents, monitoring access points, and ensuring compliance with safety regulations. You’ll also be engaging with patients and staff, providing customer service, and documenting observations per established procedures.

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What qualifications do I need to become a Security Officer I at Virginia Mason Franciscan Health?

To become a Security Officer I at Virginia Mason Franciscan Health, you need at least six months of related experience in security, healthcare, or law enforcement, a valid Washington State driver's license, and a clean driving record. Certifications in healthcare security and basic life support must be completed within the first six months of employment.

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What is the work environment like for a Security Officer I at Virginia Mason Franciscan Health?

The work environment for a Security Officer I at Virginia Mason Franciscan Health is dynamic and engaging, as you’ll spend time patrolling various healthcare facilities. The role involves working closely with healthcare staff, interacting with patients and visitors, and facing a variety of situations that require quick thinking and strong communication skills.

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Are there opportunities for advancement for Security Officers at Virginia Mason Franciscan Health?

Yes, there are opportunities for advancement for Security Officers at Virginia Mason Franciscan Health. As you gain experience and complete additional certifications, you may move into supervisory roles or specialized positions within the security team, enhancing your career path in healthcare security.

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What kind of training will I receive as a Security Officer I at Virginia Mason Franciscan Health?

As a Security Officer I at Virginia Mason Franciscan Health, you'll receive comprehensive training including conflict resolution, emergency response, and the use of security technology. Ongoing training will be provided to help you stay current with security trends and maintain necessary certifications.

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Common Interview Questions for Security Officer I
Can you explain your experience in maintaining a safe and secure environment?

In your response, focus on specific examples where you have successfully assessed risks, implemented safety protocols, or intervened in difficult situations. Highlight any relevant experience in security or emergency response that demonstrates your capability.

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How would you handle a situation involving an aggressive individual?

Address this by outlining your de-escalation strategies, including using calm communication, maintaining a safe distance, and involving additional support if necessary. It's important to show your focus on safety for all parties involved.

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What does providing excellent customer service mean to you in a security role?

Highlight how customer service in security goes beyond safety—it's about building trust, being approachable, and responding to the needs of patients, staff, and visitors. Provide examples where you’ve effectively interacted with people to resolve concerns.

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Describe a time when you had to document a security incident. What information did you include?

It’s essential to emphasize the importance of thorough documentation. Discuss how you recorded details such as the time, location, individuals involved, and actions taken, ensuring accurate and quick reporting to enhance safety protocols.

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How do you stay current with security trends and best practices?

You can respond by discussing the resources you utilize, such as attending workshops, reading industry publications, or participating in online forums that focus on healthcare security best practices.

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What role does teamwork play in a successful security operation?

Discuss how collaboration with other staff members is vital in maintaining a safe environment, detailing instances where effective communication led to successful resolutions of security concerns.

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Are you comfortable using technology as part of your security duties?

Definitely express your familiarity with security technologies like surveillance systems and access control applications. Share your adaptability in learning new tools and software relevant to the position.

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Explain how you would prioritize multiple tasks in a high-pressure environment.

Show your ability to remain calm under pressure by prioritizing tasks based on urgency and potential risks. Share a specific example where you successfully managed multiple tasks simultaneously.

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How do you approach conflict resolution?

Demonstrate your understanding of conflict resolution strategies, emphasizing the importance of clear communication, understanding the other party’s perspective, and remaining impartial.

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What motivates you to work in healthcare security?

Share your passion for helping others and ensuring their safety in a dynamic healthcare environment. Discuss any personal experiences that led you to pursue a career in this field.

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Health Savings Account (HSA)
Dental Insurance
Vision Insurance
Disability Insurance
Flexible Spending Account (FSA)
Family Medical Leave
Paid Holidays

Parchment by Instructure is looking for a well-organized Print Services Operator to manage daily print workflows and provide operational support.

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DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
No info
HQ LOCATION
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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 4, 2025

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