Student Records Technical Coordinator

Department

Compensation

Primary Purpose: This position, under the direction of an Assistant Registrar or above, will coordinate and implement student processes for records and registration. This position will assist in the implementation of new software and/or web-based tools as well as provide ongoing maintenance and support. This position will serve as a liaison between the Registrar’s Office, Information Technology Services (ITS) and campus stakeholders. Acting as a consultant, the individual plans and designs technological strategies for streamlining Registrar’s Office processes. Assist in the preparation & delivery of workshops and training programs. May interpret department policies for an area of responsibility. 

Job Description:

Coordinators serve as a resource to the Registrar's Office and Enrollment Services. They must be familiar with Department of Education and Board of Trustees policies and procedures governing the full life cycle of a student. Specific duties include:  

• Coordinate ad hoc reporting & data processing including but not limited to gathering and organizing requests; retrieving data; and tracking interdepartmental communication to retrieve data as needed.  

Marginal Functions:

Commencement/graduation ceremony technical support is required.

Departmental Requirements:

• Familiarity with Department of Education and Board of Trustees policies and procedures.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and collaboratively.
• Experience with project management and technical troubleshooting.
• Communicating project updates to stakeholders
• Analyzing data to identify trends and issues
• Manage technology-related projects
• Documented experience managing/coordinating technology-related projects in higher education (Admissions, Registrar, Financial Aid, Academic Advising).
• Functional user experience with Ellucian Banner, Slate, DegreeWorks,and/or SQL report writing experience in a higher education environment, a plus.

Supervision Received:

General supervision. The incumbent develops procedures for performing a variety of complex duties within established guidelines; has considerable freedom while the work is in process and receives instructions on new assignments.

Level of Public Contact:

Initiates contact with faculty, and staff of the university on an as needed. Contact with parents, potential students, and partners in the community as appropriate.

Policy-making and/or Interpretation:

This position is responsible for maintaining, understanding and applying knowledge of all federal regulations and state statutes pertaining to student records including, but not limited to FERPA.

Program Direction and Development:

Assist director/manager with writing, training, and administering policy and procedures for registrar's office processes.

Statement(s) of Understanding
Background Check, Campus Security Authority (CSA), Responsible Employee

Statement(s) of Understanding Definition
This position requires a background check. In conjunction with the University’s policy, this position may also require a credit check.

This position has been designated as a Campus Security Authority (CSA). This position has been designated as a CSA because it involves significant responsibility for student and campus activities and/or responsibility for campus security. As such, any person in this position must report to the University Police Department a crime or an incident that might be a crime that he/she becomes aware of. This position has a reporting requirement because the University believes that responsibility for students, campus activities and/or campus security will make the holder of this position someone members of the University community will see as an authority figure and someone to whom they can seek help. A CSA is not expected to investigate or determine whether a criminal incident actually took place. A CSA’s responsibility is a duty to report. All positions designated as CSAs are required to complete an online or in-person training session. For more information concerning the training sessions or CSAs, please contact the University Police Department at (904) 620-2800 or the Office of the General Counsel at (904) 620-2828.

The holder of this position is designated as a “Responsible Employee” pursuant to their role under Title IX. Therefore, the incumbent must promptly report allegations of sexual misconduct, sexual violence, and child sexual abuse by or against any student, employee, contractor, or visitor to the University’s Title IX Administrator or any divisional Title IX Coordinator.

Statement of Responsibility for Confidential Data:

This position has daily access to confidential student records of both a personal and academic nature and carries a high degree of responsibility for the confidentiality of all student records.

Required Documents

Resume

Cover Letter/Letter of Interest

List 3 Professional References: Name, Email, Phone Number

Required Qualifications: This position requires either (a) Master’s degree from an acceptable accredited institution in a directly related area of specialization; (b) Bachelor’s degree from an acceptable accredited institution in a directly related area of specialization and two years of experience directly related to the job functions; or (c ) 6 years of direct experience.

Statement(s) of Understanding

This position requires a background check. In conjunction with the University's policy, this position may also require a credit check.

The holder of this position is designated as a “Responsible Employee” pursuant to their role under Title IX. Therefore, the incumbent must promptly report allegations of sexual misconduct, sexual violence, and child sexual abuse by or against any student, employee, contractor, or visitor to the University’s Title IX Administrator or any divisional Title IX Coordinator

Equal Opportunity

The University of North Florida (UNF) is committed to providing an inclusive and welcoming environment for all who interact in our community. In building this environment, we strive to attract students, faculty and staff from a variety of cultures, backgrounds and life experiences. The University of North Florida does not commit or permit discrimination or harassment on the basis of genetic information, race, color, religion, age, sex, disability, gender identity/expression, sexual orientation, marital status, national origin, or veteran status in any educational, employment, social, recreational program or activity that it offers. In addition, UNF will not commit or permit retaliation against an individual who reports discrimination or harassment or an individual who cooperates in an investigation of an alleged violation of university regulation.

Carnegie

UNF is a Carnegie Community Engaged Institution. This designation celebrates the University’s collaboration with community partners from the local to the global level. It reflects UNF’s mission to contribute to the public good and prepare educated, engaged citizens.