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Product Delivery Lead

VGS is the world's leader in payment tokenization.  Large banks, aspiring fintechs, and growing merchants embed our universal token vault into their technology stack to manage the complexities of payment data tokenization across processors and networks, open banking, card issuance, omnichannel loyalty, PCI compliance, payment orchestration, and more.  We empower our clients and partners by tokenizing sensitive payment data, limiting compliance scope, and consolidating payments to unlock revenue and business opportunities. 


VGS provides processor-agnostic tokenization solutions via secure universal token vaults, iframes, mobile SDKs, tokenization proxies, APIs, and data orchestration tooling to support payment acceptance, card issuance, PII and bank account tokenization, and other payments value-added services. Some of the use cases we enable include multi-processor Network Tokenization, Account Updater, payment orchestration, secure settlement file processing, 3DS, and Risk provider connectivity.


The Product Delivery Lead is a key partner to Product Managers, owning the processes, tools, and oversight that drive successful execution against the product roadmap. This role ensures alignment between strategic priorities and product delivery, optimizing efficiency, and minimizing time-to-market for new revenue streams. The Product Delivery Lead builds strong relationships with stakeholders and acts as a program manager to facilitate seamless coordination across multiple products and platforms.


What you will be doing at VGS...
  • Oversee Annual Planning Review: Ensure alignment with strategic priorities and successful delivery of key milestones. This includes creating the agenda, gathering the required materials beforehand. 
  • Facilitate End-to-End Product Delivery: Manage strategy, intake, dependency management, capacity allocation, and operating model. Identify and escalate opportunities to improve efficiency and cross-functional coordination.
  • Manage Timelines and Dependencies: Proactively monitor and address blockers, ensure adequate resourcing, and maintain close communication with stakeholders and functional partners.
  • Consolidate Delivery Efforts: Act as a program manager to streamline delivery across various products and platforms, providing a single, cohesive view of business progress.
  • Develop Strategic Presentations: Create executive-level presentations that effectively communicate product vision, strategy, and updates to both internal and external stakeholders.
  • Build Trusted Advisor Relationships: Cultivate strong relationships with senior stakeholders, influence partners, and effectively lead resources and stakeholders at all levels.


What we are looking for from you (Requirements)
  • Bachelor's degree in business management or related field.
  • 8+ years of experience in product development or program management, with experience working in or closely with engineering and go-to-market functions
  • Strong understanding of product development methodologies and program management frameworks
  • Proven ability to manage and motivate cross-functional teams
  • Excellent communication, presentation, and relationship-building skills
  • Strong analytical, problem-solving, and strategic thinking skills
  • Ability to work independently and as part of a team in a fast-paced environment


$130,000 - $170,000 a year
What you get from us...

• Flexible work hours and flexible PTO
• Competitive health benefits
• VGS stock options
• 401k plan, with employer matching 4% and immediate vesting (available only for US employees)
• Life & disability insurance
• Pre-tax flexible spending accounts, dependent and healthcare FSA (available only for US employees)
• Global parental leave program
• Employee Assistance Program
• Home Internet reimbursement
• New hire home office set up allowance
• Professional learning reimbursement

At VGS, we have a remote-first philosophy, which is that employees should have a comfortable work-life balance. We value great talent, and we strive to provide the best experience for our candidates. VGS appreciates your candidacy.

We consider applicants without regard to race, color, national origin, sex, age, religion, sexual orientation, gender identity, veteran status, marital status, physical or mental disability, or other protected classes under all local, state, and federal laws and ordinances (AA/EOE/W/M/Vet/Disabled).

Qualified applicants with arrest and conviction records will be considered for the position in accordance with the San Francisco Fair Chance Ordinance.

VGS will not be able to provide any kind of employment sponsorship at this time.



While this position is remote, we are currently only hiring in the following states...

Arizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Massachusetts, Michigan, Minnesota, New York, Ohio, Oregon, Pennsylvania, South Carolina, Texas, Utah, Virginia and Washington
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CEO of VGS
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Susan Barragate
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What You Should Know About Product Delivery Lead, VGS

Are you ready to drive product delivery at the forefront of payment innovation? VGS, the leader in payment tokenization, is looking for a Product Delivery Lead who is passionate about aligning strategic priorities with successful execution. In this role, you will be pivotal in overseeing the Annual Planning Review, ensuring we meet our key milestones while creating a cohesive environment for collaboration across multiple products and platforms. You will manage the end-to-end product delivery process, tackling dependency management and resource allocation with finesse. Your knack for building relationships will shine as you work closely with stakeholders, acting as a trusted advisor who can influence and motivate cross-functional teams. At VGS, we empower banks, fintechs, and merchants to manage sensitive payment data with security and ease. If you're an experienced professional with a strong grasp of product development methodologies and a passion for optimizing efficiency, then this opportunity is perfect for you! Your efforts will be rewarded with competitive health benefits, stock options, and the ability to work from anywhere in the U.S. Join us in our mission to unlock new revenue streams and enhance customer experiences in the exciting world of payments!

Frequently Asked Questions (FAQs) for Product Delivery Lead Role at VGS
What are the main responsibilities of the Product Delivery Lead at VGS?

As a Product Delivery Lead at VGS, your primary responsibilities include overseeing annual planning reviews to align with strategic priorities, managing end-to-end product delivery processes, and facilitating effective product execution across multiple platforms. You will also be tasked with monitoring timelines and dependencies, consolidating delivery efforts, and creating strategic presentations for stakeholders.

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What qualifications are required for the Product Delivery Lead position at VGS?

To qualify for the Product Delivery Lead position at VGS, you should possess a Bachelor's degree in business management or a related field and a minimum of 8 years of experience in product development or program management. Strong understanding of product development methodologies, excellent communication skills, and the ability to manage cross-functional teams are essential.

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How does the Product Delivery Lead contribute to the team's success at VGS?

The Product Delivery Lead contributes to VGS's success by streamlining the product delivery process, identifying opportunities for efficiency, and improving coordination across teams. Your leadership ensures that projects meet strategic goals and deadlines while fostering collaborative relationships with stakeholders.

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What skills are essential for a Product Delivery Lead at VGS?

Essential skills for the Product Delivery Lead at VGS include strong analytical and problem-solving abilities, strategic thinking, and outstanding communication and presentation skills. The ability to motivate cross-functional teams and work independently is also crucial for achieving effective product delivery.

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What is the work environment like for a Product Delivery Lead at VGS?

The work environment for a Product Delivery Lead at VGS is remote-first, promoting a comfortable work-life balance. With flexible work hours, a strong emphasis on employee well-being, and a commitment to providing excellent candidate experiences, VGS offers an inclusive and dynamic workspace.

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Common Interview Questions for Product Delivery Lead
Can you describe your experience in product development and program management?

In answering this question, focus on highlighting specific projects where you've successfully managed product development. Discuss the methodologies you employed, the challenges you overcame, and how your contributions led to improved project outcomes.

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How do you prioritize tasks and manage multiple product deliveries?

To effectively answer this question, share your approach to prioritizing tasks and managing resources. Discuss tools or frameworks you utilize, such as Agile or Kanban, and stress the importance of communication with stakeholders to keep everyone aligned.

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What tools do you use for product delivery management?

Be prepared to discuss the specific tools you've used for product management, such as Jira, Trello, or Asana. Mention how these tools enhanced team collaboration, improved tracking, and helped in achieving product milestones.

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How do you handle conflicting priorities from different stakeholders?

In your response, emphasize the importance of communication and negotiation skills. Outline strategies for mediating and addressing stakeholder concerns while keeping the product delivery on track. Provide examples of how you've successfully navigated conflicting priorities.

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Can you provide an example of a time you improved a product delivery process?

Share a detailed story about a specific challenge you faced in a previous role, the actions you took to resolve it, and the positive outcomes that resulted. Highlight the skills and methodologies you employed to enact change in the product delivery process.

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What are your strategies for ensuring team alignment on product goals?

Highlight techniques you use to ensure alignment, such as regular stand-up meetings, sprint planning sessions, or strategic roadmaps. Explain how you foster a culture of accountability and collaboration within teams to achieve product goals.

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How do you ensure successful communication with product stakeholders?

Discuss methods you use to maintain transparent communication with stakeholders, such as periodic updates, creating summary reports, or using collaborative tools. Explain your approach to keeping stakeholders engaged and informed throughout the product delivery lifecycle.

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What key metrics do you monitor to gauge product delivery success?

Specify metrics you use to assess product delivery effectiveness, such as time-to-market, user adoption rates, or return on investment (ROI). Discuss how these metrics inform your strategies and lead to continuous improvements in product delivery.

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How do you approach building relationships with senior stakeholders?

Explain your strategies for establishing trust and rapport with senior stakeholders, which could include regular updates, understanding their goals, and showing how you align product delivery with broader business objectives.

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What challenges do you foresee in the Product Delivery Lead role at VGS?

Reflect on potential challenges such as managing cross-functional dependencies, adapting to fast-paced changes in technology, or ensuring alignment between teams. It’s important to express a proactive mindset in addressing these challenges with solutions.

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Vocational Guidance Services (VGS) changes lives and strengthens communities with services that enhance personal abilities, break down barriers to employment, and help individuals realize their potential. Our mission is: Preparing People with Barr...

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DATE POSTED
March 28, 2025

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