The Business Process & Operations role will work directly with Visa’s SVP, Growth Product and Partnerships (GPP) on all internal and external initiatives and collaborate across the Growth Products and Partnerships Leadership Team as well as regionally. This role will oversee strategic business initiatives, from development through successful execution, under the guidance of senior leadership and assist in decision-making, program management, and initiative implementation driving the team towards success against Visa’s strategic imperatives
Responsibilities:
· Coordinate strategic business decisions around revenue generation, expense control, business optimization, investments, and resource allocation.
· In close partnership with key business partners, lead quarterly business reviews, off-site, OKR planning, and regular OKR review. Proactively review all progress reports, updates, dashboards and highlighting areas that require attention
· Develop and maintain established internal communications architecture such as leadership team mtgs, town halls, and other means to empower, align, and motivate
· Lead and coordinate the creation of materials for key cadences such as Board meetings, All-staffs, CEO updates, etc., Working with our regional partners to collect any key developments and highlights in preparation for meetings and discussions and prioritizing business topics
· Developing relationships and act as a strategic point of contact between SVP, GPP and core stakeholders (e.g., Consumer, Tech, Finance, HR, Marketing, and many other business partners internally/externally)
· Organize and prioritize critical information, issues, and data to facilitate efficient decision-making
· Manage specific deliverables, ensuring timely completion - these may range from ensuring that project actions are acted upon to addressing time-sensitive requests from senior executives
· Improve processes by leading continuous change management, create automated processes and controls to increase team productivity.
· Proactively identify opportunities for employee recognition and help drive team engagement by providing visibility to LT of talent across the organization.
· Work in partnership with Finance and HR to establish formal approach to business planning including hiring, workforce/location planning, budget management, KPI monitoring, operational and process improvements.
This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.
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As the Director of Business Operations Growth Product & Partnerships at Visa in San Francisco, you'll have the unique opportunity to work closely with the SVP of Growth Product and Partnerships on pivotal internal and external initiatives. This role is all about collaboration, where you’ll interface with the Growth Products and Partnerships Leadership Team and stakeholders across varied regions. Your primary focus will be driving strategic business initiatives from conception right through to execution, ensuring alignment with Visa's overarching strategic imperatives. You will strategically coordinate decisions regarding revenue generation, expense control, and resource allocation, helping to shape and enhance business optimization. One of the most rewarding aspects of this role is leading quarterly business reviews and facilitating regular updates to ensure everyone is on the same page. You’ll also have the chance to develop impactful internal communications that engage and align the entire team. Gathering crucial insights from regional partners for major meetings such as Board meetings will be a key responsibility, while you’ll also act as a strategic point of contact among various internal and external business partners, including Consumer, Tech, and Finance. With the goal of improving processes through change management and enhancing team productivity, your work will empower not just the team but the entire business, making a real impact every day. Join us at Visa and be part of a company that values strategic insights and innovation in its drive for excellence.
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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...
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