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Director, Business Operations Growth Product & Partnerships - job 20 of 20

The Business Process & Operations role will work directly with Visa’s SVP, Growth Product and Partnerships (GPP) on all internal and external initiatives and collaborate across the Growth Products and Partnerships Leadership Team as well as regionally. This role will oversee strategic business initiatives, from development through successful execution, under the guidance of senior leadership and assist in decision-making, program management, and initiative implementation driving the team towards success against Visa’s strategic imperatives

 Responsibilities:

·       Coordinate strategic business decisions around revenue generation, expense control, business optimization, investments, and resource allocation.

·       In close partnership with key business partners, lead quarterly business reviews, off-site, OKR planning, and regular OKR review. Proactively review all progress reports, updates, dashboards and highlighting areas that require attention

·       Develop and maintain established internal communications architecture such as leadership team mtgs, town halls, and other means to empower, align, and motivate

·       Lead and coordinate the creation of materials for key cadences such as Board meetings, All-staffs, CEO updates, etc., Working with our regional partners to collect any key developments and highlights in preparation for meetings and discussions and prioritizing business topics

·       Developing relationships and act as a strategic point of contact between SVP, GPP and core stakeholders (e.g., Consumer, Tech, Finance, HR, Marketing, and many other business partners internally/externally)

·       Organize and prioritize critical information, issues, and data to facilitate efficient decision-making

·       Manage specific deliverables, ensuring timely completion - these may range from ensuring that project actions are acted upon to addressing time-sensitive requests from senior executives

·       Improve processes by leading continuous change management, create automated processes and controls to increase team productivity.

·       Proactively identify opportunities for employee recognition and help drive team engagement by providing visibility to LT of talent across the organization.

·       Work in partnership with Finance and HR to establish formal approach to business planning including hiring, workforce/location planning, budget management, KPI monitoring, operational and process improvements.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

 

Average salary estimate

$135000 / YEARLY (est.)
min
max
$120000K
$150000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Director, Business Operations Growth Product & Partnerships, Visa

As the Director of Business Operations Growth Product & Partnerships at Visa in San Francisco, you'll have the unique opportunity to work closely with the SVP of Growth Product and Partnerships on pivotal internal and external initiatives. This role is all about collaboration, where you’ll interface with the Growth Products and Partnerships Leadership Team and stakeholders across varied regions. Your primary focus will be driving strategic business initiatives from conception right through to execution, ensuring alignment with Visa's overarching strategic imperatives. You will strategically coordinate decisions regarding revenue generation, expense control, and resource allocation, helping to shape and enhance business optimization. One of the most rewarding aspects of this role is leading quarterly business reviews and facilitating regular updates to ensure everyone is on the same page. You’ll also have the chance to develop impactful internal communications that engage and align the entire team. Gathering crucial insights from regional partners for major meetings such as Board meetings will be a key responsibility, while you’ll also act as a strategic point of contact among various internal and external business partners, including Consumer, Tech, and Finance. With the goal of improving processes through change management and enhancing team productivity, your work will empower not just the team but the entire business, making a real impact every day. Join us at Visa and be part of a company that values strategic insights and innovation in its drive for excellence.

Frequently Asked Questions (FAQs) for Director, Business Operations Growth Product & Partnerships Role at Visa
What are the primary responsibilities of the Director of Business Operations Growth Product & Partnerships at Visa?

The Director of Business Operations Growth Product & Partnerships at Visa is responsible for overseeing strategic initiatives that drive growth and optimize business processes. This includes coordinating revenue generation strategies, leading quarterly business reviews alongside key partners, and managing internal communications to motivate and align teams. Furthermore, the role focuses on improving processes and enhancing productivity through effective change management.

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What qualifications are necessary for the Director of Business Operations Growth Product & Partnerships role at Visa?

Candidates for the Director of Business Operations Growth Product & Partnerships position at Visa should ideally have extensive experience in business operations, project management, and strategy development. A background in finance, HR, or marketing can be beneficial, along with proven leadership skills and the ability to engage with diverse teams and stakeholders effectively.

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What is the work environment like for the Director of Business Operations Growth Product & Partnerships at Visa?

The role is a hybrid position, which means that the Director of Business Operations Growth Product & Partnerships at Visa will likely split their time between the office and remote work. This flexibility allows for a collaborative and productive environment, supporting teamwork and strategic discussions across locations.

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How does the Director of Business Operations Growth Product & Partnerships contribute to Visa's strategic imperatives?

As the Director of Business Operations Growth Product & Partnerships, you will play a key role in supporting Visa's strategic imperatives by coordinating strategic decisions around investment and optimizing resource allocation. Your contributions will directly tie into facilitating timely decision-making and ensuring alignment with Visa's goals for innovative growth and enhancement across business units.

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What skills will help me succeed as the Director of Business Operations Growth Product & Partnerships at Visa?

To thrive as the Director of Business Operations Growth Product & Partnerships, strong analytical and communication skills are essential. You should be proficient in strategic planning, project management, and stakeholder collaboration. Additionally, a knack for identifying opportunities for innovation and improving business processes will be invaluable in this dynamic role.

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Common Interview Questions for Director, Business Operations Growth Product & Partnerships
Can you describe your experience with strategic business decision-making as a Director?

When answering, showcase specific examples where you led strategic business initiatives. Discuss your role in decision-making, including how you approached revenue generation and resource allocation. Highlight the outcome of those initiatives and what you learned from them.

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How do you handle communication with diverse stakeholders?

Focus on your strategies for maintaining clear communication with various stakeholders. Discuss how you tailor your communication style to your audience and provide examples of how you've coordinated among teams to drive strategic initiatives successfully.

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What toolsets do you utilize for project management and business reviews?

Mention any specific project management tools you’ve used, such as Asana or Trello. Discuss how these tools help you track progress and maintain accountability across teams, showcasing your organizational skills and focus on outcomes.

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Describe a time when you improved a business process. What was the impact?

Provide a concrete example of a business process you enhanced. Explain your thought process, the steps you took, and the results. Emphasize metrics or KPIs that demonstrate the improvements made under your guidance.

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How do you prioritize tasks when managing multiple projects?

Share your approach to prioritization, such as assessing deadlines, project importance, and stakeholder impacts. Discuss how you remain flexible and adapt to changing circumstances while ensuring all critical tasks are addressed.

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What is your experience with budget management?

Discuss any experience you have managing budgets, including your approach to resource allocation. Highlight specific metrics you’ve tracked and how you ensured fiscal responsibility while meeting strategic initiatives.

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How do you ensure team engagement and recognition during strategic initiatives?

Talk about your strategies for fostering engagement, such as recognition programs or team-building activities. Discuss how you motivate teams and ensure that contributions are acknowledged, creating a positive team culture.

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What challenges have you faced in business operations and how did you overcome them?

Be candid about specific challenges you've encountered, such as resistance to change or cross-team collaboration issues. Discuss the steps you took to overcome them, highlighting your problem-solving skills and resilience.

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How do you stay updated with industry trends related to business operations?

Mention any resources you rely on, such as industry publications, networking events, or professional organizations. This shows your commitment to continuous learning and staying ahead in the field.

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What do you think makes a successful Director of Business Operations?

Discuss traits such as strong leadership, strategic thinking, and the ability to facilitate collaboration among team members. Emphasize the importance of aligning business strategies with company goals to achieve overall success.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 2, 2025

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