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Director, Business Operations Growth Product & Partnerships - job 2 of 20

The Business Process & Operations role will work directly with Visa’s SVP, Growth Product and Partnerships (GPP) on all internal and external initiatives and collaborate across the Growth Products and Partnerships Leadership Team as well as regionally. This role will oversee strategic business initiatives, from development through successful execution, under the guidance of senior leadership and assist in decision-making, program management, and initiative implementation driving the team towards success against Visa’s strategic imperatives

 Responsibilities:

·       Coordinate strategic business decisions around revenue generation, expense control, business optimization, investments, and resource allocation.

·       In close partnership with key business partners, lead quarterly business reviews, off-site, OKR planning, and regular OKR review. Proactively review all progress reports, updates, dashboards and highlighting areas that require attention

·       Develop and maintain established internal communications architecture such as leadership team mtgs, town halls, and other means to empower, align, and motivate

·       Lead and coordinate the creation of materials for key cadences such as Board meetings, All-staffs, CEO updates, etc., Working with our regional partners to collect any key developments and highlights in preparation for meetings and discussions and prioritizing business topics

·       Developing relationships and act as a strategic point of contact between SVP, GPP and core stakeholders (e.g., Consumer, Tech, Finance, HR, Marketing, and many other business partners internally/externally)

·       Organize and prioritize critical information, issues, and data to facilitate efficient decision-making

·       Manage specific deliverables, ensuring timely completion - these may range from ensuring that project actions are acted upon to addressing time-sensitive requests from senior executives

·       Improve processes by leading continuous change management, create automated processes and controls to increase team productivity.

·       Proactively identify opportunities for employee recognition and help drive team engagement by providing visibility to LT of talent across the organization.

·       Work in partnership with Finance and HR to establish formal approach to business planning including hiring, workforce/location planning, budget management, KPI monitoring, operational and process improvements.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

 

Average salary estimate

$150000 / YEARLY (est.)
min
max
$120000K
$180000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Director, Business Operations Growth Product & Partnerships, Visa

Are you ready to take your career to new heights? Join Visa as the Director of Business Operations for Growth Product & Partnerships in the vibrant city of San Francisco! In this pivotal role, you will collaborate directly with the SVP of Growth Product and Partnerships to drive strategic business initiatives that align with Visa's core objectives. You will be at the forefront of revenue generation, expense control, and business optimization. Your expertise will shine as you lead quarterly business reviews while fostering meaningful connections with key stakeholders across different departments. A commitment to efficiency and continuous process improvement is a must as you'll manage critical deliverables and ensure that projects are completed on time. Not only will you be developing internal communications to keep our teams equipped and engaged, but you'll also be instrumental in recognizing talent across the organization to boost employee morale. With a dynamic work environment that supports both in-office and hybrid arrangements, this position promises to be as flexible as it is impactful. If you are passionate about making a tangible difference in a collaborative atmosphere, this role is tailor-made for you. Ready to be part of something great? We can’t wait to meet you!

Frequently Asked Questions (FAQs) for Director, Business Operations Growth Product & Partnerships Role at Visa
What are the responsibilities of the Director, Business Operations Growth Product & Partnerships at Visa?

As the Director of Business Operations Growth Product & Partnerships at Visa, you’ll oversee strategic business initiatives directly tied to revenue generation and expense control. Collaborating closely with various teams, you’ll lead quarterly business reviews and maintain key internal communications. You will also manage deliverables and ensure efficient decision-making processes, making your role crucial in driving Visa's strategic imperatives.

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What qualifications are needed for the Director, Business Operations Growth Product & Partnerships position at Visa?

Candidates for the Director, Business Operations Growth Product & Partnerships role at Visa should ideally possess a blend of strong leadership skills and relevant operational experience. A background in business management, excellent communication abilities, and proven expertise in strategic planning are highly desirable. Additionally, experience in cross-functional collaboration will be essential in navigating this multifaceted role.

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How does the Director, Business Operations Growth Product & Partnerships contribute to employee engagement at Visa?

In the Director, Business Operations Growth Product & Partnerships role, employee engagement is a key focus area. You will proactively identify opportunities for recognizing talent and ensuring visibility of achievements within the team. By facilitating constructive communication and alignment across departments, your leadership will significantly contribute to fostering a motivated and productive workforce at Visa.

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What is the work environment like for the Director, Business Operations Growth Product & Partnerships at Visa?

At Visa, the work environment for the Director, Business Operations Growth Product & Partnerships is dynamic and supportive. This hybrid position allows for flexibility in your working arrangements, encouraging a balance between collaborative in-office activities and remote work. The culture promotes innovation and teamwork, reflecting Visa's commitment to creating a positive atmosphere.

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What skills are essential for success as a Director, Business Operations Growth Product & Partnerships at Visa?

Success in the Director, Business Operations Growth Product & Partnerships role at Visa hinges on several key skills. Strategic thinking, strong analytical capabilities, and excellent interpersonal communication are crucial for managing diverse stakeholders. Additionally, a proactive approach to problem-solving and experience in change management will empower you to enhance operational efficiency and drive impactful initiatives.

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Common Interview Questions for Director, Business Operations Growth Product & Partnerships
Can you describe your experience in leading strategic business initiatives?

When answering this question, highlight specific instances where you successfully led initiatives that resulted in business growth or operational improvements. Discuss your approach to coordinating teams, managing timelines, and reporting outcomes to leadership. Use metrics to quantify your success.

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How do you prioritize tasks when managing multiple projects simultaneously?

Share your methodology for effective task prioritization. Discuss how you assess project urgency based on deadlines, stakeholder impact, and resource availability. Illustrating your organizational skills with examples of prioritization or project management tools can be helpful.

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How do you build and maintain relationships with different business units?

Talk about your strategies for fostering collaboration across departments. Mention the importance of active listening, regular communication, and understanding the unique challenges each unit faces. Provide examples of successful cross-functional projects to demonstrate your approach.

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What is your approach to continuous improvement in business operations?

You should focus on your commitment to change management and process optimization. Discuss specific initiatives you've led to improve efficiency, reduce costs, or enhance team productivity. Giving examples of technologies implemented to streamline operations can strengthen your answer.

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Describe a time you faced a significant challenge in your role and how you overcame it.

In your response, narrate a specific challenging situation, focusing on what actions you took to resolve it. Emphasize your problem-solving skills, leadership abilities, and how the outcome positively impacted the organization, demonstrating your resilience.

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How do you ensure that your projects align with organizational goals?

Explain your approach to aligning projects with Visa's strategic imperatives. Discuss the importance of setting clear objectives and regularly reviewing them against broader company goals. Mention how stakeholder engagement plays a role in maintaining this alignment.

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What methods do you use for effective communication within a team?

Talk about various communication tools and methods you utilize to facilitate team collaboration, such as regular meetings, updates, and shared platforms. Highlight how fostering an open line of communication has positively impacted your past teams.

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How do you approach performance management for your team members?

Discuss your strategies for setting clear expectations, providing constructive feedback, and conducting performance reviews. Share how you encourage professional development and recognize the achievements of your team members to foster growth.

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What role does data play in your decision-making process?

Illustrate your reliance on data as a key driver of your decision-making. Discuss how you analyze performance metrics and utilize reports to guide strategic initiatives and adjust course when necessary.

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How do you stay updated on industry trends that may impact your role?

Mention your commitment to ongoing learning and professional development. Talk about the resources you utilize, such as industry publications, webinars, and professional networks, to ensure you stay ahead of trends that can influence business operations.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 4, 2025

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