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Issuing Specialist Seller: National - job 40 of 40

We are seeking a highly motivated and experienced Sales Lead. The ideal candidate will have significant experience within the financial services industry with Tier 1 Issuers.  The candidate will have experience with navigating complex organizations and selling solutions into various functions of Issuers. 

This role for Director, Issuing Solutions Specialized Sales is part of the larger Value-Added Services Sales function. Internally, the role requires collaboration with a wide range of cross-functional teams, including Generalist Sellers, Sales Operations, Product, Strategy, Client Services, Digital Partners, and Marketing. Moderate to extensive travel is required for attendance of client meetings, conferences, and partner events. 

Key Responsibilities:

  • Demonstrate a deep understanding of the payment’s ecosystem, specifically Issuer side needs, emerging trends, regulatory changes, and the specific operational challenges these clients face. 

  • Develop/demonstrate a comprehensive understanding of Visa's solutions and their application for Issuing clients. 

  • Actively prospect, qualify, negotiate, and close opportunities within assigned territory. 

  • Identify high potential Issuing clients to target and cultivate relationships with key decision-makers within these organizations. 

  • Ensure high levels of client/prospect satisfaction through proactive outreach with relevant insights and regular follow-ups. 

  • Partner with the Generalist Sales team to prepare proposals, presentations, and other sales materials that highlight Visa solutions' technical capabilities and advantages to address client needs. 

  • Develop and execute sales strategies tailored to Issuers that align with Visa’s Purpose to uplift everyone, everywhere by being the best way to pay and be paid. 

  • Successfully structure, negotiate and close deals, ensuring that client needs are met. 

  • Ensure timely and accurate updates on sales activities are captured in Microsoft Dynamics, offering Insight into market trends and competitive analysis. 

  • Work collaboratively with various teams, including Product, Client Services, Finance and Technology, to ensure optimal client experience and continuous product improvement. 

  • Promote an understanding of critical success factors to achieving Issuing solutions revenue objectives. 

  • Provide input into design and implementation of sales collateral, general marketing and promotional activities and materials to ensure increased awareness of VAS objectives and priorities. 

 ​Essential Functions 

  • Accountable for achieving the Issuing Solutions, inclusive of all Issuer-wide Value-Added Services (i.e., Network, Post Purchase, Authentication, Risk, Identity, Data products, etc.)  booking and revenue lines through collaboration and partnership with Account Executives through acquisition of net-new customers or upsell of existing clients. 

  • Acquisition of new clients and retention/growth of existing clients in partnership with market product teams 

  • Understand clients’ complex challenges/problems including Global Service Provider restrictions, and uses of Visa technology to drive solutions with said technology. 

  • Champion and lead from the front with Visa’s value-based sales methodology, post-sale commercialization, mutual success planning with clients and across Visa to ensure client outcomes and Visa revenue realization. 

  • Partner with the sales team to prepare proposals, presentations, and other sales materials that highlight our solutions' technical capabilities and advantages. 

  • Engage with internal cross functional teams including Product Management, Product Development, Client Support and Product Marketing to relay market feedback and provide input into the design of new solutions. 

  • Identify, qualify, and quantify market specific opportunities in close cooperation with local relationship management and product teams. 

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Average salary estimate

$100000 / YEARLY (est.)
min
max
$80000K
$120000K

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What You Should Know About Issuing Specialist Seller: National, Visa

At National, we're on the lookout for an enthusiastic and experienced Issuing Specialist to join our dynamic team in Wilmington! As the Issuing Specialist, you'll be at the forefront of our Value-Added Services Sales function, playing a key role in driving the adoption of Visa's innovative solutions within Tier 1 Issuer institutions. If you thrive on building relationships within the financial services industry, you’ll love collaborating with cross-functional teams that range from Sales Operations to Marketing, and everything in between! You will leverage your expertise to identify high-potential Issuing clients, understand their unique challenges, and help them unlock the potential of Visa’s offerings to enhance their operations. With ample opportunities for travel to meet clients and attend events, your role will be as varied as it is exciting. You’ll need to demonstrate a solid grasp of the payments ecosystem and stay updated on the latest trends and regulatory changes. Your collaboration will extend to preparing impactful sales materials and tailoring sales strategies that reflect our Purpose: uplifting everyone, everywhere through seamless payment solutions. If you pride yourself on delivering exceptional client satisfaction and enjoy a challenge, become part of our journey at National and make a real difference in the world of financial services!

Frequently Asked Questions (FAQs) for Issuing Specialist Seller: National Role at Visa
What are the main responsibilities of the Issuing Specialist at National?

The main responsibilities of the Issuing Specialist at National include understanding and addressing the complex needs of Issuer clients, actively prospecting and closing sales opportunities, and collaborating with internal teams to create tailored solutions. You'll build relationships with key decision-makers, ensure client satisfaction, and drive the revenue objectives of the Issuing Solutions team.

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What qualifications are needed for the Issuing Specialist position at National?

To qualify for the Issuing Specialist role at National, candidates should have significant experience in the financial services industry, particularly with Tier 1 Issuers. Familiarity with the payments ecosystem, strong negotiation skills, and the ability to navigate complex organizations are essential. Knowledge of Visa's solutions and relevant sales methodologies will greatly benefit you in this multifaceted role.

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What does the travel requirement look like for the Issuing Specialist role at National?

As an Issuing Specialist at National, moderate to extensive travel is expected. You will attend client meetings, industry conferences, and partner events, which creates opportunities for networking and building valuable relationships in the financial services space. Flexibility and readiness to travel are crucial to excel in this position.

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How does the Issuing Specialist role contribute to client satisfaction at National?

The Issuing Specialist plays a crucial role in ensuring client satisfaction at National by proactively reaching out to clients with insights tailored to their needs, delivering effective solutions, and maintaining consistent communication. By genuinely understanding clients' challenges and providing relevant Visa offerings, you help enhance their overall experience and build long-term relationships.

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What tools and systems does the Issuing Specialist at National use?

The Issuing Specialist at National utilizes Microsoft Dynamics for tracking sales activities and gaining insights into market trends. Additionally, you'll work with various collaborative tools and platforms to connect with cross-functional teams, prepare sales materials, and analyze client needs, ensuring a cohesive approach to client engagement and sales strategy.

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Common Interview Questions for Issuing Specialist Seller: National
Can you explain your understanding of the payments ecosystem?

To answer this, discuss the components involved in processing transactions, from authorization to settlement, and emphasize the challenges Issuers face. Highlight your knowledge of regulatory changes and how they impact client operations.

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Describe your experience with Tier 1 Issuers and how you’ve engaged with them.

Focus on specific strategies you used to connect with Tier 1 Issuers, such as identifying decision-makers, tailoring solutions to their needs, and examples of successful deals closed. Personalize your experiences to show your approach in building strong relationships.

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How do you prioritize your sales opportunities?

Discuss your method for assessing client potential, the factors you consider (e.g., revenue potential, strategic fit), and how you allocate time between acquiring new clients and nurturing existing relationships.

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What strategies have you used to ensure client satisfaction?

Share specific strategies, such as regular follow-ups, personalized communications, and active problem-solving to address client concerns. Highlight any successful outcomes that resulted from your efforts.

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How do you approach collaboration with cross-functional teams?

Discuss your communication techniques and examples of successful teamwork with various departments like Product, Marketing, and Client Services. Emphasize the importance of understanding different perspectives to achieve collective goals.

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What sales methodologies are you familiar with, and how do you apply them?

Describe any specific sales methodologies you’ve used (e.g., value-based selling or solution selling), how they align with the Issuing Specialist role, and examples of strengthening client relationships through these approaches.

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How do you stay updated on industry trends and regulatory changes?

Highlight resources and strategies you use to remain informed, such as industry publications, networking events, and professional associations, stressing the importance of staying current to address client needs effectively.

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Can you provide an example of a challenging negotiation and how you handled it?

Share a specific scenario where you faced a negotiation challenge, detailing the strategies you employed to navigate the situation, overcome obstacles, and reach a successful outcome for both parties.

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What do you consider key factors for success in this role?

Identify several key factors, such as building strong relationships, understanding client needs, staying informed on industry developments, and actively collaborating within the organization to achieve common goals.

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What do you hope to achieve as an Issuing Specialist at National?

Discuss your aspirations in the role, whether that's fostering innovative solutions for clients, achieving significant revenue growth, or enhancing team collaboration. Make it clear that your goals align with National's mission to uplift everyone through excellent payment solutions.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 2, 2025

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