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Lead, Product Management - job 12 of 20

Visa USA Inc., a Visa Inc. company, needs a Lead, Product Management (multiple openings) in Mentor, OH to:

  • Responsible for Cardinal product elements, capabilities, and core functionality.
  • Assist in the onboarding, training & acclimation of new team members into the Technical Product Management (TPM) team.
  • Serve as primary SME & initial escalation point for TPM team, helping drive the day-to-day operations of the team.
  • Collaborate with cross-functional department leads, senior stakeholders & leadership to identify and implement necessary process & technology improvements to increase operational effectiveness.
  • Actively participate in strategic direction of the product and the platform. Serve as an escalation point for product functionality inquiries and production support.
  • Define product requirements for new features and/or products and provide transparent communication to relevant parties on product decisioning.
  • Communicate key messages and engage effectively with many diverse functional stakeholders through the product lifecycle.
  • Represent the product and the organization to external stakeholders, by presenting in business reviews, supporting client calls, and participating in marketing engagements.
  • Actively seek customer and market input and data as a source of product innovation.
  • Manage one or more direct reports aligned with product vertical.
  • Position reports to the Mentor, OH office and may allow for partial telecommuting.

Average salary estimate

$115000 / YEARLY (est.)
min
max
$100000K
$130000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Lead, Product Management, Visa

At Visa USA Inc., we're on the lookout for a passionate Lead, Product Management to join our team in Mentor, OH. This role isn't just about overseeing product elements; it's about leading innovation at the core of our Cardinal product offerings. As the Lead, you'll facilitate onboarding and training for our new team members in the Technical Product Management (TPM) group, ensuring they feel at home in our collaborative culture. You'll be the primary subject matter expert and the go-to person for the TPM team, empowering them to excel in their operational roles. Collaboration is key, and you'll work side-by-side with department leads and senior stakeholders to brainstorm and implement technology improvements aimed at boosting our operational effectiveness. The strategic direction of our product and platform will partially hinge on your insights, as you will advocate for product functionality and address inquiries with precision. Your communication skills will shine as you engage with a diverse range of stakeholders throughout the product lifecycle, sharing crucial updates and gathering feedback that drives product innovation. Plus, you’ll represent our product and organization in business reviews, marketing engagements, and while supporting client calls. With the opportunity to manage direct reports aligned with product verticals, you’ll also nurture the next generation of product leaders. Join us at Visa, where your expertise can lead the charge in shaping the future of payment technologies, all from our vibrant Mentor, OH office with some flexibility for remote work.

Frequently Asked Questions (FAQs) for Lead, Product Management Role at Visa
What are the main responsibilities of the Lead, Product Management at Visa USA Inc.?

The Lead, Product Management at Visa USA Inc. is primarily responsible for overseeing the Cardinal product elements and core functionalities. This includes onboarding new team members into the Technical Product Management (TPM) team, serving as the primary subject matter expert, and driving day-to-day operations. Additionally, this role involves collaborating with senior stakeholders to implement process improvements and actively participating in the strategic direction of products and platforms.

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What qualifications are required for the Lead, Product Management position at Visa USA Inc.?

Candidates for the Lead, Product Management role at Visa USA Inc. should possess a strong background in product management, ideally with experience in technical environments. A proven record of leading teams, excellent communication skills, and the ability to collaborate with various stakeholders are essential. Familiarity with the payments industry and strategic product development is a plus.

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How does the Lead, Product Management role at Visa USA Inc. interact with cross-functional teams?

In the role of Lead, Product Management at Visa USA Inc., you will engage extensively with cross-functional teams. You will collaborate with department leads and senior stakeholders, facilitating discussions that identify and implement necessary process and technology improvements. This position requires effective communication to ensure that key messages and updates are delivered throughout the product lifecycle.

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What are the growth opportunities for a Lead, Product Management at Visa USA Inc.?

The Lead, Product Management position at Visa USA Inc. offers excellent growth opportunities, including leading a team and managing direct reports. As you influence the strategic direction of products and engage with senior leadership, you'll enhance your profile and open doors for further advancement within the organization. Continuous learning through customer and market feedback also fuels personal and career growth.

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What is the work environment like for the Lead, Product Management position at Visa USA Inc. in Mentor, OH?

The work environment for the Lead, Product Management at Visa USA Inc. in Mentor, OH, is dynamic and collaborative. You’ll be part of a vibrant team culture that encourages innovation and communication. With potential flexible work arrangements, you can enjoy the balance of partial telecommuting while being deeply involved in team interactions and leadership.

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Common Interview Questions for Lead, Product Management
Can you describe your experience with managing product elements and functionality as a Lead, Product Management?

When answering this question, focus on specific examples from your past roles where you successfully managed product elements. Highlight any methodologies you employed, such as Agile or user-centered design, and discuss how your leadership contributed to product development and team success.

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How do you prioritize product features and improvements?

To answer this effectively, discuss your experience with stakeholder engagement and the importance of data-driven decision making. Describe how you assess market needs, customer feedback, and internal goals to prioritize features that align with business objectives.

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How do you ensure clear communication with cross-functional teams?

Emphasize your communication strategy in previous roles. Highlight techniques such as regular updates, stakeholder meetings, and sharing project documentation to ensure all teams are aligned and informed throughout the product lifecycle.

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What methods do you use to gather customer feedback for product innovation?

Explain the methods you have successfully used to collect customer feedback. This could include surveys, user testing sessions, or focus groups. Emphasize your commitment to utilizing insights to drive product innovation and address user needs.

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Describe a time you faced a significant challenge in product management and how you overcame it.

Use the STAR method (Situation, Task, Action, Result) to outline a specific challenge you faced. Focus on the steps you took to address the issue, the collaboration with your team, and the positive outcome that resulted from your efforts.

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How do you keep your team motivated and aligned with product goals?

Discuss various strategies you’ve implemented to motivate your team, such as setting clear expectations, recognizing achievements, and creating a collaborative environment. Share examples of how you practice inclusive leadership to keep everyone engaged with the product vision.

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What role does market analysis play in your product management strategy?

Explain the importance of market analysis in your strategic planning process. Discuss how you leverage market research to identify trends, competitive analysis, and customer needs that inform decision-making within your product roadmap.

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How do you handle conflicting priorities among stakeholders?

Provide insight into your conflict resolution skills, emphasizing your ability to listen to all sides, facilitate discussions, and find common ground. Share an example of a situation where you effectively navigated conflicting priorities to reach a resolution.

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What tools do you find most effective for product management?

Mention specific tools you have used for project management, collaboration, and analytics. Share your experience with tools such as JIRA, Trello, or product analytics platforms, and explain how they have enhanced your ability to lead product initiatives.

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Why do you want to work as a Lead, Product Management at Visa USA Inc.?

Convey your genuine interest in Visa USA Inc. and its mission. Discuss how your values align with the company’s vision and how your expertise can contribute to innovative payment solutions, emphasizing your passion for leading teams toward success in such a dynamic environment.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 3, 2025

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