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Network Implementation Manager - job 7 of 12

What we expect of you, day to day.

This role will report to the Director, Network Implementation and shall:

  • Manage key implementation objectives, deliverables, milestones, dependencies and success criteria in collaboration with the sponsor and other stakeholders.
  • Ensure risks are accounted for and that an appropriate risk management process is in place and followed appropriately by the team as part of the IMO Governance model.
  • Anticipate issues and delays that may occur and put contingency plans in place as appropriate.
  • Respond to issues, challenges and concerns that arise during the implementation, challenging and pushing back as required
  • Manage the relationship with both internal and external senior stakeholders, escalating only in the most complex situations .Work with others to utilize multiple information sources in order to resolve complex problems, identifying potential solutions and recommendations
  • Explain complex issues and work with others to reach a consensus in order to achieve objectives/success criteria
  • Act as the Network Implementation SME for multiple initiatives and work closely with the Product and Technology teams to ensure that we act as One Visa (both internally and externally) and can identify and assist in the resolution of any obstacles that may arise
  • Engage and collaborate with internal/external  resources throughout the product development lifecycle to identify Client impacts, and define required modifications to onboarding and support processes to address enhancements and the roll-out of new feature functionality
  • Responsible for the transition of products/services into BAU
  • Perform post-project analysis (within the Client Readiness Framework) to identify trends and actions to prevent future client impacts.
  • Primary liaison with product offices to identify support or implementation gaps prior to product rollouts and assist in resolution of those gaps.
  • Perform new product/support impact assessments required to ensure overall effectiveness of the entire support organization.
  • Role also requires significant interaction and subject matter expertise in a number of broad areas with unique requirements across the globe.
  • Responsible for own workflow assignments and must be able to be a fast responder and be proactive in resolving problems and meeting deadlines.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Average salary estimate

$95000 / YEARLY (est.)
min
max
$80000K
$110000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Network Implementation Manager, Visa

If you're ready to step into the role of Network Implementation Manager at a dynamic company in Miami, we want to hear from you! In this position, you’ll be at the heart of our operations, ensuring that our key implementation objectives and milestones are successfully met while collaborating closely with stakeholders. You’ll manage risks and put contingency plans in place to tackle any unexpected challenges that may come your way. Your expertise will be crucial in negotiating complex situations with internal and external senior stakeholders while promoting collaborative solutions to intricate issues. As the Network Implementation Subject Matter Expert, you’ll work alongside our Product and Technology teams, unifying efforts to prevent obstacles and promote seamless product rollouts. This means not only engaging with various internal and external resources but also conducting thorough post-project analyses to identify trends for future enhancements. You’ll need to be proactive, organized, and a fast responder in managing your workflow. With a hybrid work environment, the expectation of in-office days will be confirmed by your hiring manager, offering you flexibility along with an engaging workplace in Miami. If you're passionate about making a lasting impact and driving success in network implementation, join us and help pave the way for new technologies and innovations.

Frequently Asked Questions (FAQs) for Network Implementation Manager Role at Visa
What are the key responsibilities of a Network Implementation Manager at our Miami office?

As a Network Implementation Manager in our Miami office, your primary responsibilities include managing key implementation objectives, assessing and mitigating risks, and ensuring successful collaboration with internal and external stakeholders. You'll be charged with anticipating potential challenges and formulating effective contingency plans, all while serving as a Subject Matter Expert and fostering strong relationships throughout the product development lifecycle.

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What qualifications do I need to become a Network Implementation Manager?

To become a Network Implementation Manager, candidates typically need a combination of relevant experience in network implementation and project management, strong problem-solving skills, and the ability to communicate effectively with diverse stakeholders. Experience working in technology-related positions and a solid understanding of network systems will significantly enhance your application.

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How does the Network Implementation Manager collaborate with other teams?

The Network Implementation Manager plays a vital role in collaborating with Product and Technology teams to ensure alignment and effective resolution of any challenges encountered during implementation. This collaboration is essential for identifying potential client impacts and necessary modifications, contributing to the overall success of product rollouts and enhancements.

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What does a typical workday look like for a Network Implementation Manager?

A typical day for a Network Implementation Manager involves conducting meetings with stakeholders, assessing project milestones, managing risks, and addressing emerging challenges. You’ll also work on developing consensus around complex issues and monitoring the smooth transition of products and services into a Business As Usual (BAU) state while engaging with teams for continuous improvement.

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What is the hybrid work model for this Network Implementation Manager position?

The hybrid work model for the Network Implementation Manager position offers flexibility in working both remotely and in-office. The specific expectations regarding in-office days will be discussed and confirmed by your hiring manager, allowing you to balance work requirements with personal schedule preferences.

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Common Interview Questions for Network Implementation Manager
Can you describe your experience with network implementation projects?

Discuss specific projects you've managed, focusing on your role, the coordination with stakeholders, and any challenges you faced. Highlight your methodology in ensuring successful implementation and any risk management strategies you employed.

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How do you prioritize tasks in a complex network implementation?

Share your strategies for prioritizing tasks, such as using project management tools, breaking down projects into manageable components, and regularly assessing project milestones to ensure timelines are met.

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How do you handle conflicts among stakeholders during an implementation?

Explain your approach to conflict resolution, such as actively listening to concerns, addressing issues promptly, and finding mutually beneficial solutions. Provide an example where you've successfully navigated a stakeholder conflict.

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What techniques do you use for effective risk management?

Discuss specific techniques you've employed, such as risk assessment frameworks, regular team check-ins, and developing contingency plans. Illustrate how these techniques have contributed to successful project outcomes.

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Describe a time when you had to revise a project plan.

Provide an example of a project where things didn’t go as expected. Explain how you recognized the need to revise plans, communicated changes to stakeholders, and executed a new strategy for success.

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How do you ensure all implementation stakeholders are kept informed?

Discuss your communication strategies, like regular updates, status reports, and stakeholder meetings. Highlight the importance of transparency and fostering an atmosphere of ongoing dialogue.

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What do you think is the most important quality for a Network Implementation Manager?

Share your view on the qualities necessary for success in this role—such as communication skills, problem-solving capability, and adaptability—and provide examples of how you embody these traits.

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How would you assess the impact of network changes on clients?

Explain your process for conducting impact assessments, which should include gathering feedback, analyzing data, and working with cross-functional teams to ensure all client needs are addressed before rollout.

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What approaches do you take to engage team members throughout an implementation?

Discuss how you create an inclusive environment by encouraging input from all team members, conducting brainstorming sessions, and recognizing individual contributions to keep team morale high.

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Can you give an example of how you've utilized data to drive decisions in a project?

Share a specific instance where data analysis informed your decision-making process for a project, discussing what data you analyzed, the insights gained, and how that influenced the final outcomes.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 3, 2025

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