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PayOps Analyst - job 5 of 19

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The Payments Analyst is an important role and is responsible for the execution and completion of payment processing, liquidity management and exception handling processes and tasks.

The Payment Operations team is a core function within Visa Payments Ltd and is responsible for the timely execution of all processing activities and associated operational tasks to ensure the effective day to day running of Visa payment services. The team is not client facing but does regularly interact with our network of Partners.

What we expect of you, day to day.

Responsible for the approving payments, including Faster Payments, International Payments/SWIFT, ACH domestic payments, and global real time payment schemes, in line with the agreed cut offs.
Responsible for the approval of incoming liquidity within agreed times scales
Assist and support the team with general Investigations and correctly resolve payment exceptions, (e.g. rejections, returns, failures, etc.)
Responsible for the approval of Bank partner statements, investigating and resolving any breaks.
Correspond and liaise with Network Partners through email, telephone, and the SWIFT network to resolve issues in a timely manner and minimise service/client impact
Develop an in-depth understanding of the payments platform and our global network of Payment Partners
Actively seek to improve processes, workflows and tooling
Support the identification, management and resolution of service affecting incidents
Manage your time, as well as the payment specialists, effectively to ensure all critical tasks are completed and deadlines achieved
Collaborate with other internal teams, including compliance, reconciliation, customer support and App services to ensure issues are resolved in a timely manner.
Collaborate with the Payment Team Lead/Manager to discuss and report on daily challenges, work loads and improvement ideas.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Average salary estimate

$70000 / YEARLY (est.)

min

max

$60000K

$80000K

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What You Should Know About PayOps Analyst, Visa

As a PayOps Analyst at Visa Payments Ltd in Miami, you're stepping into an essential role that's all about keeping the wheels of payment processing turning smoothly. This isn't just another job; it's a chance to become a key player in the Payment Operations team, which operates behind the scenes to ensure that payment services run efficiently every day. Your responsibilities will include approving various forms of payments, managing liquidity in real-time, and troubleshooting any exceptions that pop up. You're not client-facing on a daily basis, but don’t worry, you'll still interact regularly with our trusted network of partners. One day can see you approving payments ranging from Faster Payments to international SWIFT transactions; the next, you're diving into investigations of any discrepancies with bank statements. What’s more, your insights will actively contribute to process improvements and the overall effectiveness of our operations. You’ll work closely with other teams, ensuring that we maintain compliance and that any incidents affecting service are managed effectively. Imagine collaborating with dynamic professionals who are just as passionate about their work as you are! If you're ready to take on daily challenges, manage your time wisely, and develop a deep understanding of our global payments platform, we want to hear from you. This position is hybrid, giving you the flexibility of in-office days that will be confirmed by your hiring manager, allowing you to balance personal and professional growth.

Frequently Asked Questions (FAQs) for PayOps Analyst Role at Visa

What are the primary responsibilities of a PayOps Analyst at Visa Payments Ltd?

As a PayOps Analyst at Visa Payments Ltd, your main responsibilities include approving a variety of payment methods such as Faster Payments, SWIFT, and ACH domestic payments, managing incoming liquidity while adhering to timelines, and resolving payment exceptions. You'll also handle bank partner statements and collaborate closely with our network of Partners to ensure any issues are swiftly resolved for minimal service impact.