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People Advisor, Manager - job 12 of 34

Visa’s Global People Advisors team is focused on balancing our capability, capacity & delivery of Visa’s people agenda through people related services & solutions for our clients. This is a key function that supports Visa’s People Team transformation and will continue to evolve and expand as the team grows and solidifies.  The Manager is a generalist with a client-centric mindset to provide consultative, advisory services to support People Leaders and who leads with empathy in responding to workplace matters and interactions. It also plays a key role on driving consistency to enable efficiency and improve employee experience and enhance our strategic impact as a People Team.

Essential Functions:

  • Accountable for areas which include but are not limited to coaching and guiding people leaders on individual talent development, annual compensation review, performance management, employee engagement, annual talent management review​, bi-annual promotion cycle, conflict resolution, and other policy interpretation and consultation.  
  • Coach, trains and challenge People Leaders on a variety of people-related situations and programs like performance management, conflict resolution, talent development, annual review support, etc. Coaches & develops strong, empathetic leaders to ensure people leaders have the attributes aligned to Visa’s Leadership Principles.
  • Lead efforts with People Leaders to facilitate effective management of teams and resolve issues that may arise in the workplace between employees and managers. 
  • Provide detailed analytics and interpretation of data to drive informed business decisions in the areas of accountability, ensure operational excellence in reporting and data management.
  • Respond to inquiries and provide overall cross functional support as needed,
  • Partner with COEs and the business to design and deliver best in class People initiatives in the areas of accountability.
  • Reporting to the People Advisor leader for Product, CMS, VAS, & Technology with matrixed relationship to the People Business Partner for CMS PD and Cyber-Security, the incumbent will play a key role on elevating the people leader experience.
  • Provide support for regulatory / legislative reporting and processes required in the HR domain for the respective market supported, where applicable

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Average salary estimate

$85000 / YEARLY (est.)
min
max
$70000K
$100000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About People Advisor, Manager, Visa

At Visa, we're on the lookout for a dynamic People Advisor Manager to join our Global People Advisors team in Austin. This role is pivotal in balancing our capabilities with the delivery of Visa’s people agenda through tailored services and solutions. As a People Advisor Manager, you'll serve as a trusted partner to People Leaders, guiding them through various people-related situations with a client-centric approach. Your empathetic leadership will transform workplace interactions, fostering a supportive environment. You’ll coach and empower leaders on individual talent development, performance management, and employee engagement, among other key areas. Moreover, you’ll analyze data to inform business decisions, ensuring operational excellence within our processes. This hybrid position allows for flexibility though specifics will be discussed with your hiring manager. As we grow and evolve, your contributions will be instrumental in enhancing employee experiences and solidifying our strategic impact as a People Team. We value collaboration and innovation, and we can’t wait to see how you’ll elevate our People Leader experience at Visa!

Frequently Asked Questions (FAQs) for People Advisor, Manager Role at Visa
What are the key responsibilities of a People Advisor Manager at Visa?

The People Advisor Manager at Visa is responsible for guiding and coaching People Leaders on various aspects of talent management including annual compensation reviews, performance management, and employee engagement initiatives. This role also encompasses conflict resolution and ensures alignment with Visa’s Leadership Principles while fostering a collaborative workplace environment.

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What qualifications are required for the People Advisor Manager position at Visa?

To be successful as a People Advisor Manager at Visa, candidates typically need prior experience in human resources or related fields, strong analytical skills for interpreting data, and excellent coaching abilities. A client-centric mindset and a passion for developing empathetic leaders are essential for this role.

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How does the People Advisor Manager contribute to employee engagement at Visa?

The People Advisor Manager plays a crucial role in enhancing employee engagement by coaching leaders on effective management techniques and facilitating workplace interactions. By providing support in areas like conflict resolution and performance management, this position directly influences the overall employee experience at Visa.

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What skills are essential for a People Advisor Manager at Visa?

Essential skills for a People Advisor Manager at Visa include exceptional communication and coaching skills, strong analytical abilities, and a deep understanding of HR practices. The ability to foster relationships and provide thoughtful consultation is key to supporting People Leaders and driving operational excellence.

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Is the People Advisor Manager role at Visa remote or in-office?

The People Advisor Manager position at Visa is hybrid, meaning you will have the flexibility to work both from home and in-office. The specific expectation for days in the office will be confirmed with your hiring manager after you join.

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Common Interview Questions for People Advisor, Manager
Can you describe your experience with performance management as a People Advisor Manager?

In my previous roles, I have designed and implemented performance management systems that promote transparency and fairness. I focus on engaging employees with regular feedback and support, which aligns with Visa's emphasis on employee engagement.

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How do you approach conflict resolution in the workplace?

My strategy for conflict resolution involves understanding all perspectives involved, facilitating open discussions, and guiding teams toward collaborative solutions. It's crucial to create an environment where employees feel safe to express their concerns.

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What methods do you use to coach and develop leaders?

I employ a mix of individualized coaching sessions and team workshops focusing on communication, empathy, and leadership attributes. I believe in aligning development with our company's leadership principles to foster a cohesive management culture.

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How do you utilize data to inform HR decisions?

I analyze key performance indicators and employee feedback metrics to identify trends and areas of improvement. This data-driven approach helps in making informed decisions that enhance the employee experience and organizational effectiveness.

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What is your experience with talent development initiatives?

I have successfully led talent development programs that identify high-potential employees and create tailored development plans. This approach ensures a strong pipeline of future leaders and supports overall business strategy.

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Can you provide an example of a successful employee engagement initiative you implemented?

One successful initiative I led involved creating a rewards and recognition program where employees were acknowledged for their contributions. This significantly improved morale and engagement levels, leading to a more positive workplace culture.

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How do you stay updated with HR best practices and regulatory changes?

I regularly participate in HR conferences, webinars, and subscribe to industry publications. Additionally, I am a member of HR professional networks which keep me informed about the latest trends and compliance requirements.

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Describe your experience in collaborating with cross-functional teams.

Collaboration is key in HR. I have worked closely with different departments to ensure alignment on people-related initiatives, and I value building strong relationships to facilitate effective teamwork across the organization.

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What approach do you take to improve diversity and inclusion within an organization?

My approach includes developing strategic partnerships with diverse talent communities and implementing training programs that promote cultural competence. I believe that fostering an inclusive culture enhances innovation and engagement.

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Why do you want to work as a People Advisor Manager at Visa?

I am drawn to Visa's commitment to innovation and employee experience. The opportunity to contribute to a team that values empathy and collaboration aligns perfectly with my passion for developing strong workplaces where employees can thrive.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 21, 2025

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