People Advisory Manager, People for People - job 11 of 11

As a People Advisory Manager at Visa, you'll be responsible for coaching and guiding People Leaders on various people-related matters such as performance management, talent development, and conflict resolution. Your role will include providing meaningful analytics to support informed business decisions and ensuring operational excellence in reporting and data management.

To qualify for the People Advisory Manager role at Visa, candidates typically should have significant experience in human resources, with a strong background in talent management and organizational development. A degree in Human Resources, Business Administration, or a related field is often preferred. Leadership skills and the ability to translate complex HR concepts into actionable strategies are crucial.

The People Advisory Manager plays a key role in enhancing employee engagement by providing continuous support and guidance to People Leaders. This includes facilitating performance management processes and annual talent reviews that ensure employees feel valued and understood, fostering a culture of support and development at Visa.

At Visa, the work culture for a People Advisory Manager is collaborative, inclusive, and focused on professional development. The company prioritizes empathy, innovation, and teamwork, allowing you to thrive in a supportive environment while playing a vital role in shaping the organizational culture and employee experience.

The People Advisory Manager role at Visa offers a hybrid work model based in either Austin or Atlanta. While the exact number of in-office days will be determined by your hiring manager, this flexibility allows for a balanced approach to work, enabling you to engage with your team in person while also enjoying the benefits of remote work.

To answer this question effectively, focus on specific examples from your past roles. Discuss your methodology for conducting performance evaluations, how you provide constructive feedback, and how you align individual performance with organizational goals. Highlight your ability to foster open communication and continuous improvement.

When discussing conflict resolution, explain your approach of first understanding both sides and then facilitating a dialogue that leads to mutual understanding. Highlight techniques you’ve used to de-escalate tensions, such as active listening, empathy, and finding compromise to achieve a positive outcome.

Share specific strategies that you've employed for talent development, such as individual development plans, mentorship programs, or targeted training sessions. Emphasize your focus on aligning employee growth with the company’s objectives and cultivating a learning culture within the organization.

Discuss how you utilize data analytics to inform your decision-making process. Provide examples of metrics you've tracked, such as employee satisfaction scores or turnover rates, and how this data led to actionable initiatives that improved HR outcomes within your organization.

When answering, narrate a specific situation where you coached a People Leader on talent management or employee engagement. Highlight the tools or frameworks you provided and the positive outcomes that resulted from your intervention.

It's important to be well-versed in Visa’s Leadership Principles. Discuss your understanding of these principles and how they align with your leadership style and practices in coaching and developing People Leaders within the organization.

Share your methods for organizing and prioritizing tasks, such as applying urgency and importance to various responsibilities. Talk about tools or systems you use to manage your time effectively while ensuring that all areas of responsibility receive the attention they require.

In your discussion, identify key trends impacting HR, such as the rise of remote work, the importance of diversity and inclusion, or advancements in HR technology. Provide insights on how these trends could influence HR strategies at Visa and improve employee experiences.

Discuss your knowledge of relevant HR regulations and compliance standards. Explain the strategies you implement to stay informed, train leaders, and ensure that policies and practices are aligned with legislative requirements within your specific market.

When answering, convey your enthusiasm for Visa’s commitment to innovation and employee experience. Discuss how your values and experiences align with Visa’s mission and how you envision leveraging your skills to contribute positively to its People Team.