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Product Analyst, Unified Directory - job 19 of 19

You will step into a pivotal role driving a foundational Visa platform, where innovation and technological advancement are at the forefront of our mission. In this position, you will lead and shape the future of Visa’s unified directory, ensuring continued security and seamless customer experience across all use cases and credential types. The platform service you will be managing touches nearly every Visa cardholder and every Visa client and supports many other core services across Visa internally. This role is critical to position Visa to be the best way to pay in all digital environments. Drawing on strong background working with technical data products, you would work closely with your partners in technology and architecture to do the required research and drive requirements and backlog for the product. 

The ideal candidate will work with minimal guidance in a fast-paced, ambiguous work environment, and will have the ability to independently translate high-level guidance into detailed product requirements using a data-driven approach. The role requires an individual who can operate effectively in hands-on environments, take ownership of tasks, and deliver results without constant supervision. Analytical skills, technical acumen, and the ability to collaborate efficiently with technology partners are essential. The candidate should understand data products, be able to work with architects and developers to provide detailed product requirements, solve problems creatively, and analyze data to derive insights and make informed decisions.

Responsibilities:

  • Lead the product roadmap and requirements for the Unified Directory: Define a compelling roadmap that enhances credential enrollment and retrieval, improves reliability, and builds critical infrastructure with clear benefits to our end clients and customers
  • Define the requirements for ever evolving data model for Unified Directory
  • Product Delivery: Ensure the Directory is flexible, modular, and future proof to new data elements and experience use case it must serve.
  • Define and track key success metrics for Unified Directory.
  • Summarize data insights that resonates with diverse audiences who may or may not be deep into the details.
  • Work with data governance, legal & privacy teams to understand the contractual data rights for new data sources in each market for the use cases.
  • Work with stakeholders across various geographical regions and Visa product teams to understand their specific needs from the product and provide articulate data insights.
     

This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.

Average salary estimate

$95000 / YEARLY (est.)
min
max
$80000K
$110000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Product Analyst, Unified Directory, Visa

As a Product Analyst for the Unified Directory at Visa in beautiful Ashburn, you're stepping into a pivotal role unlike any other. In this dynamic position, you'll be at the forefront of innovation, helping to shape the future of Visa's unified directory—a critical platform that ensures security and a seamless customer experience for Visa cardholders and clients alike. Imagine managing a service that connects with nearly every Visa cardholder! Your responsibilities will include leading the product roadmap and defining requirements that enhance credential enrollment and retrieval, ultimately improving reliability and building essential infrastructure. You’ll work closely with tech partners to transform high-level ideas into actionable tasks while maintaining a keen eye on data insights. This role demands an independent thinker who thrives in fast-paced, unpredictable environments and can dig deep into data to find solutions, while effectively collaborating with a diverse team spanning various regions and products. If you have a strong background in technical data products and can summarize complex data insights so that everyone can grasp them, you're just the person we need. Join us at Visa and make an impact on how the world pays in digital spaces, all while enjoying the flexibility of a hybrid work model!

Frequently Asked Questions (FAQs) for Product Analyst, Unified Directory Role at Visa
What are the main responsibilities of a Product Analyst at Visa's Unified Directory?

The main responsibilities of a Product Analyst at Visa's Unified Directory include leading the product roadmap, defining requirements for a continuously evolving data model, and ensuring the directory's flexibility and modularity to serve new use cases. You’ll also track key success metrics, summarize data insights for diverse audiences, and collaborate with cross-regional stakeholders to tailor the product to their needs.

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What qualifications do I need to apply for the Product Analyst position at Visa?

To apply for the Product Analyst position at Visa, candidates should have a strong background in technical data products, analytical skills, and the ability to work independently in a fast-paced environment. Familiarity with data governance and a knack for communicating complex data insights effectively are also important qualifications for this role.

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How does the Product Analyst role contribute to Visa's mission?

The Product Analyst role is essential to Visa’s mission by driving the foundational aspects of the unified directory, which supports a seamless customer experience across various platforms. Through effective product delivery and strategic collaboration with technology partners, the analyst ensures that Visa remains the best way to pay in all digital environments.

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What kind of data insights should a Product Analyst at Visa focus on?

A Product Analyst at Visa should focus on deriving insights from data that can enhance the credential enrollment process, improve reliability and ensure that the product meets the needs of diverse stakeholders. Summarizing these insights in an understandable format for varied audiences is a key responsibility.

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What is the work environment like for the Product Analyst role at Visa?

The work environment for the Product Analyst role at Visa is hybrid, allowing for flexibility in work arrangements. While you will have days in the office, the position requires minimal supervision and is set in a fast-paced, often ambiguous setting, demanding independence and proactive problem-solving.

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Common Interview Questions for Product Analyst, Unified Directory
Can you explain your experience with data products in the context of a Product Analyst role?

When answering this question, highlight specific projects where you analyzed or managed data products. Discuss your understanding of data governance and how it influenced your decisions. It's essential to draw connections between your past experiences and how they prepare you for this role at Visa.

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Describe a time you had to work independently and deliver results without supervision.

Provide a specific instance where you successfully managed a project on your own. Discuss the steps you took, how you kept yourself motivated, and what the outcome was. This shows your ability to work autonomously, a crucial requirement for the Product Analyst position.

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How do you approach defining product requirements?

Talk about your method for gathering input from stakeholders and translating that into actionable requirements. Mention any frameworks or tools you use to ensure clarity and alignment among team members. This illustrates your analytical skills and collaborative approach.

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What metrics would you track for the Unified Directory and why?

In answering this, focus on metrics that reflect user experience and product effectiveness, such as enrollment success rates, error rates, or user satisfaction scores. Explain how these metrics can help guide product improvements and align with Visa's overarching goals.

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How do you summarize complex data insights for diverse audiences?

Share your techniques for making complex data understandable, such as using visuals or simple language. Discuss how you ensure that your insights resonate with both technical and non-technical stakeholders, emphasizing your communication skills.

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Give an example of a technical challenge you faced and how you resolved it.

Choose a specific challenge related to product analysis or data management. Describe the situation, your thought process, and the steps you took to overcome it. This demonstrates your problem-solving skills and technical acumen.

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What role does collaboration play in your work as a Product Analyst?

Emphasize the importance of collaboration, providing examples of how you've worked effectively with different teams. Discuss how cross-functional collaboration can lead to better product outcomes and align everyone around common goals.

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Why are you interested in working for Visa in this role?

Reflect on what attracted you to Visa and the Product Analyst position. Discuss the company's mission, values, or innovation in technology, and how your personal goals align with their vision. Authentic enthusiasm can make a positive impression.

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How do you ensure that you stay current with industry trends and advancements?

Talk about your commitment to ongoing learning, such as attending webinars, conferences, or reading industry publications. This shows your dedication to innovation and your skillset, which are crucial for a rapidly evolving tech landscape.

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What do you think is the biggest challenge facing the unified directory today?

Provide a thoughtful analysis of current challenges such as data security, user experience, or regulatory compliance. Discuss potential solutions or strategies that could be employed to overcome these challenges, demonstrating your critical thinking and insight into the industry.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 2, 2025

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