Product Associate - job 10 of 13

As a Product Associate at Visa, you'll be primarily responsible for driving the product strategy, roadmap, and execution for the Visa Payment Passkey solution. You'll gather product feedback, write detailed product requirements, and collaborate cross-functionally to ensure successful project delivery. Your role involves working closely with various teams and stakeholders to deliver secure authentication solutions that align with our overall company objectives, effectively translating business needs into actionable product strategies.

To succeed as a Product Associate at Visa, candidates should ideally have a background in product management or a related field, with strong analytical and communication skills. Experience in payments, authentication technologies (like FIDO or EMV 3DS), and familiarity with product development processes are highly beneficial. A successful candidate will be able to demonstrate their ability to write product requirements clearly and to work effectively with cross-functional teams.

As a Product Associate at Visa, you will work on innovative projects related to payment authentication, specifically on the Visa Payment Passkey product. Your involvement includes driving the product development efforts, gathering feedback from regional teams and clients, and ensuring that product features are built and operationalized according to established criteria. You'll also be responsible for communicating project statuses and providing recommendations to senior leadership.

The work environment for a Product Associate at Visa is hybrid, offering flexibility between remote work and in-office engagement. The days spent in the office will be confirmed by your hiring manager based on team needs. This approach allows for collaboration with peers while also supporting personal work preferences, ensuring a balanced and productive work experience.

Collaboration is crucial for the Product Associate role at Visa. You will interact with diverse teams, including product managers, engineering, regional stakeholders, and clients. This collaboration will support the gathering of insights that inform the product strategy while ensuring that new features are effectively developed and operationalized. Your ability to communicate and work cross-functionally is key to delivering secure and valuable authentication solutions.

When answering this question, focus on specific projects where you contributed to product strategy, development, or launch. Highlight your ability to collaborate with cross-functional teams and mention any tools you're familiar with for managing product requirements and roadmaps.

Discuss your approach to prioritization, such as using data-driven methods, stakeholder feedback, and aligning features with business objectives. Providing a specific example from your past experience can showcase your decision-making process effectively.

Describe how you engage with stakeholders like clients, sales, and customer support to gather insights. Explain the methods you use to translate feedback into actionable items, and provide examples of how feedback has shaped your previous product strategy.

User stories are essential as they help articulate the needs of the end user clearly. Discuss how you've used user stories to define product requirements in your past roles and how they support prioritizing development work based on user needs.

Talk about your communication strategies, such as regular meetings, collaboration tools, and updates. Highlight your experience in working with diverse teams and how fostering relationships helps mitigate risks during product development.

Provide examples of past challenges you've encountered and the strategies you employed to resolve them. Emphasize your problem-solving skills and willingness to adapt your plans based on changing circumstances.

Highlight specific technical skills related to payment technologies, data analysis tools, or software development processes. Include any familiarity with industry standards such as FIDO or tokenization protocols that are relevant to your role at Visa.

Illustrate your communication skills with an example where you simplified technical jargon. Emphasize your ability to tailor your message to suit the audience and the importance of clear communication in product management.

Discuss metrics and KPIs you use to evaluate product performance, such as customer satisfaction, user engagement, and business impact. Providing a specific example of how you measured success in a previous role can strengthen your response.

Share your passion for innovation and the fintech industry! Discuss your interest in payment technologies and how you hope to contribute to creating secure and user-friendly solutions at Visa, aligning with the company's mission and values.