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Senior Manager, Brand Governance - job 9 of 11

The Senior Manager, Brand Governance, will be part of the Brand Governance & Operations team within the Global Brand Management organization. This role is responsible for supporting the development and implementation of brand governance strategies, policies, processes, and the lifecycle management of brand policies, standards, and guidelines. It includes assisting in the development and implementation of risk management strategies, managing and monitoring risks, and effectively communicating with stakeholders. The Senior Manager will work closely with internal and external stakeholders to ensure compliance with brand standards and operationalize the brand and reputation risk framework. ​​

Key Responsibilities:​

  • Support the development, implementation, and ongoing management of brand governance strategies, policies, standards, guidelines, and processes.​

  • Define, implement, and manage processes and supporting platforms that operationalize the enterprise-wide brand and reputation risk framework, including facilitating risk assessments and quarterly executive reporting.​

  • Support governance initiatives related to Global Brand, including internal audits, RCSAs, etc.​

  • Support the lifecycle management of Brand Policies, Standards and Guidelines for PCAG, VIS, VPBS, Co-Marketing, etc., including launch, change control, and change management. ​

  • Support development of AE, Client and Partner collateral including VBN updates, case studies, guides, etc. ​

  • Conduct audits, develop compliance reports, and support enforcement efforts to drive adherence to brand standards.​

  • Monitor and report on key governance metrics, providing insights to improve and ensure consistent brand implementation across all touchpoints.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Average salary estimate

$110000 / YEARLY (est.)
min
max
$100000K
$120000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Senior Manager, Brand Governance, Visa

At our dynamic company in Foster City, we’re excited to introduce an opportunity for a Senior Manager, Brand Governance. This role is a key player within the Brand Governance & Operations team, part of our Global Brand Management organization. If you thrive in a collaborative environment that values creativity and strategy, you'll love this position! As the Senior Manager, you’ll be tasked with supporting the development and implementation of brand governance strategies, policies, and processes that set our company’s standards apart. Your knack for risk management will come into play as you manage and monitor risks while effectively communicating with a range of stakeholders. You’ll be at the forefront of operationalizing our brand and reputation risk framework, ensuring that our standards are met across all touchpoints. With responsibilities that include the lifecycle management of brand policies, conducting audits, and developing compliance reports, your influence will ensure that our branding is both consistent and impactful. You’ll also be instrumental in creating collateral and facilitating risk assessments—all while collaborating with both internal and external stakeholders. Plus, this hybrid position means you can enjoy a balance between in-office collaboration and remote work. If you're ready to take your career to the next level and make significant contributions to our brand strategy, we want to hear from you!

Frequently Asked Questions (FAQs) for Senior Manager, Brand Governance Role at Visa
What are the key responsibilities of a Senior Manager, Brand Governance at our company?

The Senior Manager, Brand Governance at our Foster City location is responsible for supporting the development and implementation of brand governance strategies, policies, and guidelines. This includes managing the lifecycle of these policies, conducting audits, and ensuring compliance. Additionally, the role encompasses risk management strategies to operationalize the brand and reputation risk framework, working closely with both internal and external stakeholders.

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What qualifications are needed for the Senior Manager, Brand Governance position?

To succeed as a Senior Manager, Brand Governance at our company, candidates typically need several years of experience in brand management or governance, coupled with a strong understanding of risk management processes. A relevant degree, often in business management or communications, is preferred. Ideal candidates will also demonstrate excellent communication skills and the ability to work collaboratively across teams.

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How does the Senior Manager, Brand Governance contribute to brand compliance?

The Senior Manager, Brand Governance plays a crucial role in maintaining brand compliance by developing and enforcing policies and guidelines. This includes conducting audits, creating compliance reports, and monitoring governance metrics to ensure consistent implementation of brand standards across various touchpoints.

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What is the work environment like for a Senior Manager, Brand Governance in Foster City?

The work environment for a Senior Manager, Brand Governance in Foster City is both dynamic and collaborative, blending a professional office atmosphere with the flexibility of hybrid work. This role typically involves teamwork with various departments and external partners, fostering a setting where innovative ideas and strategies lead brand governance efforts.

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What growth opportunities are available for the Senior Manager, Brand Governance at our company?

As a Senior Manager, Brand Governance, you'll find numerous growth opportunities both within the team and across the organization. This role allows for skill development in brand strategy and risk management, and the chance to lead governance initiatives can pave the way for future leadership roles within the Global Brand Management organization.

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Common Interview Questions for Senior Manager, Brand Governance
Can you describe your experience with brand governance and how it relates to this position?

In answering this question, highlight specific examples from your previous roles where you were involved in developing and implementing brand governance strategies. Discuss the impact of your work on compliance and brand reputation, focusing on relevant metrics or improvements achieved.

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How do you approach risk management in brand governance?

When answering this question, discuss your methodology for identifying potential risks in brand governance and how you communicate these risks to stakeholders. Provide a specific example of a risk assessment you performed and the strategies you implemented to mitigate risks.

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What strategies do you use to ensure compliance with brand standards?

Describe your approach to enforcing brand standards, including conducting audits and monitoring compliance metrics. Emphasize the importance of collaborating with stakeholders and providing training or resources to support adherence.

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How would you handle a situation where a stakeholder is not following brand guidelines?

Discuss how you would address non-compliance by emphasizing open communication and providing clear guidance on the importance of brand standards. Highlight your conflict resolution skills and your ability to work collaboratively to find solutions.

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What processes do you think are essential in developing brand policies?

Identify key processes such as research, stakeholder input, and regular reviews that are critical to developing effective brand policies. Discuss how you would ensure these processes lead to actionable and beneficial brand governance.

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Can you share an example of how you improved a brand governance process in a previous role?

Provide a specific example where you recognized an inefficiency in brand governance and detail the steps you took to implement improvements. Focus on the results and how you measured their success.

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What role does data play in your decision-making process for brand governance?

Discuss the various types of data you utilize to inform your decisions in brand governance, such as audit results or compliance metrics. Emphasize how data guides your strategies and helps you assess the effectiveness of policies.

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How do you ensure effective communication with both internal and external stakeholders?

Describe your communication strategy for engaging stakeholders, including regular updates and feedback mechanisms. Highlight how strong communication fosters transparency and collaboration in achieving brand governance goals.

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What techniques do you use to keep up with changes in brand governance practices?

Explain your dedication to staying informed on industry best practices and trends, including attending workshops, networking events, and reading relevant publications. Discuss how you apply this knowledge to your role.

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Why do you want to work as a Senior Manager, Brand Governance at our company?

This question is your chance to express your enthusiasm for the specific role and company. Discuss what excites you about the company’s brand values, culture, and vision, and how you see your skills contributing to its success.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 3, 2025

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