Sr. Director - job 14 of 20

We are seeking a candidate with demonstrated ability to lead by influence with a record of successfully delivering modern, large-scale, complex service and products. This is accomplished by leading multiple large diverse technical teams at all levels and closely collaborate with program and product teams. 
Your mission is to provide hands-on leadership to multiple development teams, building a world-class team of engineers. The focus is on defining, executing, and delivering functional and non-functional features at scale quickly and promoting a diverse culture of cross-functional collaboration and engineering excellence. Be an idea leader and bring industry best practices to benefit the team and the wider organization. The ability to balance demanding business capabilities with building for operational excellence while meeting regulatory, security and privacy requirements.

Ability to quickly grasp and evaluate new ideas and technologies from internal and external sources. Lead multiple teams, matching them with appropriate technology and business problems while building a culture of both innovation and drive for excellence.

Visa is transforming our Issuing Solutions technology platform by creating the building blocks of a fully featured set of issuing capabilities targeting our banking, fintech and integration partners to enable the next wave of innovation in payments. We need of a strong technology leader, who is an expert in agile delivery, building purpose driven teams, and has a background in complex integration projects. Prior experience in payments, or a background in building high volume transaction and data processing systems is preferred.

The successful candidate will be comfortable navigating the challenging dynamic payments space and leading global teams responsible for platform transformation efforts. This candidate will also play a pivotal role in growing our issuing solutions footprint, seeking new paths to revenue by building modular, open solutions that will scale with our business.

Essential Functions

• Responsible for the overall development life cycle with significant bottom-line impact.
• Deliver products with complex technical interdependencies collaborating with cross geographical development and product teams. Collaborate with Product Office, Operations & Infrastructure, Cybersecurity, Client Support and other Product Development teams in developing complete solutions.
• Build a culture of engineering excellence (quality, security, performance, scalability, availability, resilience etc.) across your own teams and the entire organization.
• Partner with product owners in developing a strategy and roadmap that align with business goals.
• Manage technical debt and costs within your product and organization budgets.
• Influence adoption of best engineering practices, automations of software development, testing and deployment processes.
• Manage the prioritization and delivery of enhancements and ongoing maintenance activities for multiple services.
• Be responsible for the incident management, change, and problem management.
• Hire, retain and grow high-performing and diverse global engineering teams.
• Invest in the career development of your employees with a strong focus on mentorship and training.
• Lead with a strong client focus mindset across organizations.
• Handle routine daily activities such as coordination, coaching, mentoring, recruiting, budgeting, planning, delivery, quality, partner relationships, performance metrics, operations, efficiency, service level management, etc.
• Recruit and manage an engineering team dedicated to the implementation of technology strategy in Issuing Solutions.
• Collaborate closely with the global product office and the NA Regional team, help to define strategy and communicate a clear vision for the team.
• Make a positive impact on Visa's Issuing Platforms, foster innovation and explore new technologies such as Gen AI.
• Spearhead the design and development of APIs to foster value generating integrations with our Value Added Services across our issuing clients.
• Progress our modernization roadmap, enabling us to expand our market reach and client base by adopting best-in-class technology solutions for our core platform.

This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.