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Sr. Director, Project Manager

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

The Finance Velocity Office at Visa is designed to accelerate our path to building a world-class finance function, shape our transformation strategy, improve our business operations and enhance the impact we make as an organization. Why Velocity? Velocity is about both speed and strategy, focused on accelerating in a given direction. We will hone our approach, think big and decide quickly, living our Leadership Principles. This dedicated team drives global consistency to operate as one team to:

Build a foundation that supports the growth and complexity of our business and improves the day-to-day interactions of our Finance teams. Modernize our processes to enable better, faster decision making and drive more timely insights for our clients and business partners. Implement technology to evolve how we work together to achieve meaningful, sustainable change and enable our long-term growth agenda. Ensure a clear and measurable set of KPIs against our Finance OKRs and Scorecard to track, report and recognize key milestones and impact statements for our work product.

The Director Finance Transformation Project Manager will join the Finance Velocity Office to manage high impact projects across the organization, advancing the tools and methodology to build and design capabilities. The right candidate has experience building detailed project plans, facilitating discussions/ meetings to drive accountability, developing stakeholder maps and engagement plans, creating tracking dashboards, using best in class Project Management tools and playbooks.

Essential Functions:

  • Project Management: Ability to plan, execute and deliver projects on time. Lead initiative teams, guide them through charters, business cases, roadmaps, metric reporting etc.
  • Ownership of Initiative Deliverables: Own trackers, tools and templates (e.g., templates for charters, business cases) for initiatives broadly as part of Program Management office and specifically lead and drive high priority initiatives.
  • Facilitate governance: Maintain schedules for key touch points and facilitate meetings. Circulate email communications for transformation as needed.
  • Stakeholder Management: Communicate project status to stakeholders regularly. Set clear expectations with business partners and manage day-to-day interactions during project execution and delivery. Able to succinctly share status updates and communicate any project issues, risks to an executive audience and build relationships with senior stakeholders.
  • Issue resolution: Proactively identify, manage and mitigate project risks and find ways to accomplish project goals. Drive predictive, forward-looking view of performance, and escalate issues with stakeholders for resolution.
  • Project Management Playbook: Define and document new or improved project management processes, templates, and tools. Drive consistency in approach across transformation with reporting mechanisms for leadership, stakeholders, and team members.
  • Support as-needed surge asks: Drive ad hoc analysis (e.g., pressure-testing, progress tracking etc.) for leadership as requested

Successful Qualities:

  • Business acumen: Understanding of company and Finance strategy, how transformation ambitions link to the specific initiatives.
  • Strong voice for issue resolution: Active role in driving cross-initiative and cross-functional intervention for resolution of challenges.
  • Strong communication: Verbal and written communication, presentation, collaboration and teamwork skills with demonstrated ability to gain trust, secure buy-in and influence change at all levels. An ability to influence without direct authority, as well as demonstrate an appropriate level of assertiveness, is critical. Proven strong communication with senior leadership to provide transparency and drive clear accountability for ownership of activities and milestones.
  • Change championing: Engage and activate leaders and stakeholders towards change, driving positive sentiment and willingness towards transformation.
  • Self-Starter: Working with limited direction, usually within a complex and evolving environment, to drive delivery of solutions while influencing cultural change. Demonstrated ability to manage multiple projects simultaneously and to resolve scheduling and other conflicts to meet all deadlines.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Qualifications

Basic Qualifications:
•12 or more years of work experience with a Bachelor’s Degree or at least 10
years of work experience with an Advanced degree (e.g. Masters/MBA
/JD/MD), or a minimum of 5 years of work experience with a PhD

Preferred Qualifications:
•15 or more years of experience with a Bachelor’s Degree or 12 years of
experience with an Advanced Degree (e.g. Masters, MBA, JD, or MD), PhD with
9+ years of experience
•15+ years professional experience with a Bachelor's degree, MBA and/or
project, change management, Lean, Six-Sigma, Agile certifications a plus
•Relevant experience in FP&A strongly preferred
•MBA strongly preferred
•Project Management certification(s) preferred
•Experience in directly relevant program or project management roles in
portfolio and program management, business analysis, planning and
operations, or related functions.
•Strong process orientation, solid understanding of project management
techniques, methodologies, best practices and management through tools
•Demonstrated organizational, planning and analytical skills, including project
scheduling, estimating, risk identification, and change management
•Excellent verbal, written, and presentation skills, and demonstrated ability to
effectively communicate technical and business issues and solutions across
multiple organizational levels
•High level of attention to detail, including the ability to assess, and synthesize
large amounts of content and data related to program status, issues, risks,
dependencies, and schedules and distill it in crisp, clear language appropriate
for a variety of audiences.
•Strong leadership qualities and organizational skills as well as the ability to
adapt quickly to changing priorities, assignments, and roles
•Ability to work independently, yet seamlessly integrate activities and
collaborate effectively within a program team and across other organizations
•Ability to influence without direct authority to achieve necessary goals
•Ability to work optimally with other functional areas and understand the
operational and cultural issues relevant to achieving outstanding results
•Experience in Finance or Financial Planning & Analysis team with a detailed
understanding of financial accounting and management reporting a plus
•An out-of-the-box problem solver with solid analytics, problem solving skills
who is passionate about brainstorming innovative ways to strategically answer
business problems
•Thrives in an environment that is fast-paced, constantly evolving, and
relationship oriented

Additional Information

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 188,400.00 to 273,250.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

Average salary estimate

$230825 / YEARLY (est.)
min
max
$188400K
$273250K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Sr. Director, Project Manager, Visa

As a Sr. Director, Project Manager at Visa in beautiful San Francisco, CA, you will play a pivotal role in shaping our Finance Velocity Office's transformative strategy and operational excellence. This isn't just about managing projects; it's about spearheading initiatives that redefine how we approach financial processes and decision-making. You will lead cross-functional teams toward optimal performance, guiding them through critical project milestones with finesse. Your keen eye for detail will help ensure timely deliverables while your strong communication skills will be essential as you articulate project status and align stakeholders throughout the organization. This role blends strategic oversight with hands-on management of various projects designed to modernize our finance operations, enhance stakeholder engagement, and create sustainable growth. Your ability to connect the dots between high-level objectives and day-to-day project execution will be crucial, and you’ll get to utilize best-in-class project management tools to facilitate this work. Working collaboratively in a hybrid environment, you’ll not only champion meaningful change but will also inspire enthusiasm towards our mission at Visa. With such expansive opportunities to apply your skills and lead teams, this role allows you to make a real impact on our finance function while driving innovation in the payments landscape. Ready to make your mark? Join us at Visa and help us create the future of payments!

Frequently Asked Questions (FAQs) for Sr. Director, Project Manager Role at Visa
What are the essential functions of the Sr. Director, Project Manager at Visa?

The essential functions of a Sr. Director, Project Manager at Visa involve a range of responsibilities aimed at optimizing project delivery. This includes planning and executing high-impact projects, maintaining initiative deliverables, facilitating governance, managing stakeholder communications, and proactively identifying risks for resolution. You'll oversee project management tools and templates while driving consistency throughout transformation. Your expertise in managing complex schedules and fostering collaboration across teams will be key to the success of your initiatives.

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What qualifications are needed for the Sr. Director, Project Manager position at Visa?

To qualify for the Sr. Director, Project Manager position at Visa, candidates should possess a minimum of 12 years of relevant experience with a Bachelor's degree or 10 years with an advanced degree. Preferred qualifications include 15 years of experience with MBA or strong project management certifications. Solid experience in FP&A, organizational skills, and a keen understanding of project management methodologies are essential. Candidates should also showcase excellent communication skills and the ability to work independently while promoting positive change.

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How does the Sr. Director, Project Manager contribute to financial transformation at Visa?

In the Sr. Director, Project Manager role at Visa, you’ll be at the forefront of financial transformation efforts. Your expertise will guide the organization in modernizing financial processes and improving decision-making efficiency. By overseeing high-priority projects and collaborating with cross-functional teams, you will help to establish clear KPIs and metrics, ensuring every initiative contributes effectively to our transformation goals. The ability to influence stakeholders and drive cultural change within the organization is critical to your success.

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What skills are essential for succeeding as a Sr. Director, Project Manager at Visa?

Success as a Sr. Director, Project Manager at Visa requires a blend of strong leadership and communication skills. Business acumen is crucial, enabling you to align project efforts with organizational goals. Your problem-solving abilities, especially in identifying and mitigating project risks, will be fundamental. Experience in engaging stakeholders and fostering collaboration is vital, along with proficiency in modern project management tools and methodologies to enhance operational excellence across teams.

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What is the work environment like for a Sr. Director, Project Manager at Visa?

The work environment for a Sr. Director, Project Manager at Visa is dynamic and hybrid, allowing flexibility between in-office and remote work. This role involves collaborating with diverse teams, which contributes to a stimulating atmosphere focused on innovation and growth. As the position requires managing multiple projects simultaneously, you'll thrive in a fast-paced, evolving setting, where you get the chance to directly impact the transformation of financial processes at Visa.

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Common Interview Questions for Sr. Director, Project Manager
Can you describe your project management experience relevant to the Sr. Director role at Visa?

When responding to this question, emphasize your direct experience in project management, particularly within finance or organizational transformation. Discuss specific projects you've successfully led, focusing on the methodologies you used and outcomes achieved. It's also valuable to highlight your stakeholder management skills and how you've navigated challenges to drive project success.

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How have you handled stakeholder communication in previous projects?

For this question, provide examples of how you tailored communication styles to various stakeholders. Discuss the importance of setting clear expectations and regular updates to keep everyone informed. You might want to share a specific instance where effective communication led to a successful project collaboration or timely issue resolution.

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What strategies do you use to manage project risks effectively?

Begin your answer by outlining your proactive approach to risk management. Discuss the tools and processes you employ to identify, assess, and mitigate risks throughout the project lifecycle. Provide an example of a past project where you successfully navigated challenges and how your actions led to positive outcomes.

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Describe a time when you had to influence a decision without direct authority.

In your response, share a specific experience where you effectively influenced stakeholders by presenting data-driven insights or building strong relationships. Highlight techniques such as active listening, empathy, and persuasion that helped you gain buy-in for your ideas without having formal authority.

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What project management tools and methodologies are you most comfortable using?

Highlight the project management tools you are proficient in, such as Asana, Trello, or Microsoft Project, and methodologies like Agile, Lean, or Six Sigma. Discuss how these tools facilitate effective planning, tracking, and reporting in your projects. If applicable, provide examples of how you've leveraged these tools to enhance team collaboration or streamline processes.

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How do you prioritize tasks within a complex project?

Explain your approach to prioritization, such as using the Eisenhower Matrix or project critical paths. Discuss how you evaluate task urgency and importance and mention tools that help you visualize workloads. Share an example where prioritizing effectively led to successful project outcomes.

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What role does team collaboration play in your project management approach?

Discuss how you view collaboration as vital to project success. Provide examples of fostering teamwork and collaboration through regular check-ins, creating a culture of feedback, and using collaborative tools. Emphasize the positive results that came from enhanced teamwork.

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How do you ensure projects align with the overall business strategy?

Your answer should demonstrate your understanding of aligning project objectives with the broader organization’s strategy. Discuss methods you use to stay informed about business goals and how you embed those into project charters and execution plans. Provide an example reflecting successful alignment.

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Can you give an example of a successful project you led and the impact it had?

Outline a specific project that you led, detailing its goals, challenges faced, and metrics for success. Emphasize how your leadership and strategic approach contributed to the project's positive results. Highlight any lasting impact it had on the organization, making sure it connects back to business objectives.

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What do you consider essential when building a project team?

Discuss your strategy for assessing team members' skills and how you align their strengths to project requirements. Emphasize fostering a positive environment that values diversity and collaboration. You could mention how you ensure roles are clearly defined to leverage each member's competencies effectively.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
March 29, 2025

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