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Sr. Product Manager, Identity Graph - job 13 of 21

Visa and its subsidiaries maintain Identity, Authorization, and Fraud data across multiple systems developed and acquired over time. These comprehensive datasets, when effectively analyzed using Machine Learning/Artificial Intelligence, will yield network-agnostic tools to enhance authorization rates for our merchants and partners within the ecosystem. The Identity Graph consolidates these internal datasets along with relevant external data to construct a holistic 360-degree view of all individuals interacting with the ecosystem, thus enabling various use cases in identity-enabled fraud detection. 
In this role, you will be responsible for managing a core Visa platform focused on innovation and technological progress. You will oversee the integration of Identity Graph with Unified Directory, ensuring security and seamless customer experience across various use cases and credential types. The platform service you will manage touches nearly every Visa cardholder and client, supporting many other core services internally. This role is crucial in positioning Visa as the leading digital payment method in all environments. Drawing on your extensive experience in digital payments and product scaling, you will guide strategy and product management. This position reports to Visa’s Senior Director, Identity Solutions.
The ideal candidate will operate with minimal guidance in a fast-paced and ambiguous work environment, translating high-level directives into detailed deliverables independently. We seek a highly motivated individual capable of taking ownership and delivering results without constant supervision. They must demonstrate excellent interpersonal skills and executive presence, effectively communicating the vision and product to both internal stakeholders and external clients. We seek a highly skilled individual – someone who is technically proficient, can architect a new platform, is an innovative problem solver, and work collaboratively with partners.

Responsibilities:

  • Lead the partnership with Unified Directory: Define a compelling roadmap that allows the integration of two critical platforms for identity at Visa, Identity Graph and Unified Directory. 
  • Develop the long-term vision for Identity Graph and set the roadmap to fulfill that vision.
  • Articulate the vision in a way that resonates with diverse audiences, fostering a shared sense of purpose and direction through servant leadership. 
  • Work with data governance, legal & privacy teams to get approvals for new data sources in each market for the use cases.
  • Work with stakeholders across various geographical regions, Visa product teams, and functions (e.g. design, legal) to define requirements and prioritize features
  • Manage and coordinate technology development and integration with internal engineering teams and external partners/vendors
  • Explore new emerging technologies for graph algorithms that could be relevant for the product 
  • Partner with data science teams to build assurance levels and identity resolution algorithms 
  • Collaborate with fellow product managers to develop business case and revenue forecasts for your product
  • Understand the industry landscape, competitors, regulatory requirements that impact your product

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Average salary estimate

$140000 / YEARLY (est.)
min
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$120000K
$160000K

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What You Should Know About Sr. Product Manager, Identity Graph, Visa

As a Senior Product Manager for Identity Graph at Visa in Ashburn, you will play a pivotal role in reshaping the landscape of digital payments. This exciting position involves managing a core Visa platform dedicated to innovation and technological advancement. Your main focus will be on integrating the Identity Graph with the Unified Directory to enhance security and provide a seamless customer experience across diverse use cases. The platform you oversee will impact nearly all Visa cardholders and clients, making it foundational to many essential services. You’ll leverage your extensive experience in digital payments and product scaling to guide strategy and product management initiatives. Your ability to operate independently in a fast-paced and ambiguous environment will be key as you convert high-level directives into actionable plans. We’re looking for a motivated individual who can communicate effectively with both internal stakeholders and external clients, ensuring everyone is aligned with the vision of the Identity Graph. In this role, your innovative problem-solving skills and technical proficiency will enable you to architect new solutions while collaborating with various partners. You will also be responsible for championing the long-term vision of Identity Graph, articulating it to diverse audiences, and exploring emerging technologies relevant to graph algorithms. Join Visa and be a part of an impactful journey in pioneering the future of identity-enabled fraud detection and secure digital payments.

Frequently Asked Questions (FAQs) for Sr. Product Manager, Identity Graph Role at Visa
What are the primary responsibilities of the Sr. Product Manager, Identity Graph at Visa?

The Sr. Product Manager, Identity Graph at Visa holds several key responsibilities, including overseeing the integration of the Identity Graph with the Unified Directory, shaping both platforms into a cohesive service for our clients and cardholders. This role also involves defining a compelling product roadmap, articulating a long-term vision that resonates with diverse stakeholders, and collaborating with cross-functional teams to gather requirements as well as prioritizing features based on market needs.

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What qualifications are needed for the Sr. Product Manager, Identity Graph position at Visa?

To qualify for the Sr. Product Manager, Identity Graph role at Visa, candidates should have extensive experience in product management, particularly within the digital payments or financial services sector. A deep understanding of data governance, privacy regulations, and advanced analytics, along with outstanding interpersonal skills and the ability to foster collaboration across teams, are essential. Technical proficiency in machine learning and familiarity with graph algorithms would be advantageous.

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How does the Sr. Product Manager, Identity Graph at Visa influence digital payment solutions?

The Sr. Product Manager, Identity Graph at Visa directly influences digital payment solutions by developing tools and strategies that enhance identity verification and fraud detection across the Visa ecosystem. By managing the Identity Graph platform, this role enables the creation of a 360-degree view of user interactions to improve authorization rates and bolster security measures, making Visa a trusted choice in digital payments.

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What is the expected work environment for the Sr. Product Manager, Identity Graph at Visa?

The work environment for the Sr. Product Manager, Identity Graph at Visa is a hybrid setting, combining both in-office and remote work opportunities. Candidates should expect to discuss their work schedule with their hiring manager, but they can anticipate a dynamic, fast-paced environment where adaptability and collaboration are vital for success.

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What types of projects will the Sr. Product Manager, Identity Graph be involved in at Visa?

The Sr. Product Manager, Identity Graph will be involved in projects that focus on integrating cutting-edge technologies into Visa’s identity management systems. This includes developing roadmaps for seamless integration of various platforms, exploring advanced algorithms for identity resolution, and working with data science teams to build robust fraud detection mechanisms and business cases that can drive revenue growth.

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Common Interview Questions for Sr. Product Manager, Identity Graph
What experience do you have with product management in digital payments?

To effectively answer this question, illustrate your hands-on experience in the digital payments arena, including specific products you’ve managed. Discuss metrics and outcomes to support your claims, showcasing how your past roles prepared you for the dynamic challenges at Visa.

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How do you approach developing a product roadmap?

In response, you should explain your process for gathering stakeholder input, analyzing market trends, and prioritizing features based on user needs and business goals. Highlight your collaborative approach and ability to communicate the vision to diverse audiences effectively.

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Can you describe a time when you had to influence without authority?

Aim to share a specific example where you garnered support from cross-functional teams or dealt with stakeholders by fostering relationships and articulating a shared vision. Highlight the strategies you employed to align various interests toward a common goal.

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What strategies do you use for effective cross-functional collaboration?

Discuss approaches such as regular check-ins and feedback sessions with teams like data governance, legal, and tech. Emphasize the importance of maintaining open communication and aligning objectives to ensure successful integration of products.

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How do you validate a new product feature or technology?

You should explain your validation process, including user research, A/B testing, and gathering quantitative data. Discuss your approach to integrating feedback into product adjustments and how you measure success post-launch.

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What challenges have you faced in product management, and how did you overcome them?

Here, detail specific challenges such as resource constraints or shifting market demands. Focus on your problem-solving techniques, adaptability, and the lessons learned from these experiences that you could apply at Visa.

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How do you stay current with trends in digital payments and identity solutions?

Talk about the importance of continuous learning in your field. Mention ways you stay informed, such as attending industry conferences, participating in webinars, following relevant publications, or engaging with professional networks.

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Describe your experience with data analysis and how it informs your product decisions.

Discuss your approach to analyzing data to drive product strategy. Cite instances where data insights shaped your product decisions, leading to impactful outcomes. Highlight any tools or methods you typically use for analysis.

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What metrics do you find most valuable to track for a product like Identity Graph?

Express the importance of user engagement, authorization rates, and error reduction in identity verification processes as key metrics. Explain how tracking these KPIs informs your decisions to optimize the product continuously.

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How would you handle conflicting priorities from different stakeholders?

Share your techniques for managing stakeholder expectations and building consensus. Focus on your skills in negotiation, communication, and your framework for evaluating which priorities align best with overall business objectives.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 3, 2025

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