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Sr. Staff Software Engineer - job 14 of 21

Visa’s Technology Organization is a community of problem solvers and innovators reshaping the future of commerce.   We operate the world’s most sophisticated processing networks capable of handling more than 65k secure transactions a second across 80M merchants, 15k Financial Institutions, and billions of everyday people.   While working with us you’ll get to work on complex distributed systems and solve massive scale problems centered on new payment flows, business and data solutions, cyber security, and B2C platforms.   

  

The Opportunity: 

Visa's Observability Team ensures the effective monitoring and logging of the company's infrastructure and applications. Utilizing a variety of tools to provide comprehensive observability, which aids in proactively identifying and troubleshooting issues, enhancing system performance, and ensuring high availability.

Our latest project involves build in-house enterprise level log management solutions. We are seeking a visionary and highly experienced Senior Staff Engineer to play a pivotal role in this initiative and lead the development effort. The ideal candidate will possess exceptional technical expertise, leadership skills, and a strategic mindset to drive the success of our project.

 

Essential Functions

  • Define and drive the technical vision and strategy for our log management system.
  • Lead the architecture and design of complex, mission-critical systems.
  • Collaborate with executives and other stakeholders to align technical goals with business objectives.
  • Mentor and develop engineering talent across the organization.
  • Ensure the implementation of best practices in software development and system design. Provide technical guidance and mentorship to team members, promoting knowledge sharing and professional development
  • Identify and mitigate technical risks and ensure the reliability and scalability of the system.
  • Stay at the forefront of technological advancements and apply them to our work.
  • Collaborate closely with all business units to migrate their knowledge objects from Splunk to Log management solutions.

 

**We do not expect that any single candidate would fulfill all of these characteristics. For instance, we have exciting team members who are really focused on building scalable systems but didn’t work with payments technology or web applications before joining Visa.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Average salary estimate

$140000 / YEARLY (est.)
min
max
$120000K
$160000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Sr. Staff Software Engineer, Visa

Join Visa's dynamic Technology Organization as a Senior Staff Software Engineer in Austin and help shape the future of commerce through innovative problem-solving! Here, you'll be part of a talented team that drives the complex, cutting-edge systems behind Visa's operations, processing over 65,000 transactions every second for millions of merchants and financial institutions globally. As a key member of our Observability Team, you'll take the reins on developing enterprise-level log management solutions while ensuring our infrastructure remains robust, high-performing, and secure. Your role will be central to defining and driving our log management strategy, leading architecture and design for mission-critical systems that influence our entire infrastructure. You'll engage with decision-makers across the organization, mentoring engineers, and sharing best practices to guarantee ongoing scalability and reliability. Collaborating with various business units to transition knowledge objects from Splunk will be an exciting challenge that harnesses your technical expertise. While we welcome a variety of experiences, we believe that no single candidate needs to meet all criteria to make a meaningful impact. If you're enthusiastic about the latest technological advancements and looking for a hybrid position that allows some remote work while fostering professional growth within a collaborative environment, we encourage you to consider this amazing opportunity with Visa where your contributions will truly matter.

Frequently Asked Questions (FAQs) for Sr. Staff Software Engineer Role at Visa
What are the primary responsibilities of a Senior Staff Software Engineer at Visa?

As a Senior Staff Software Engineer at Visa, your key responsibilities include defining the technical vision for log management systems, leading the architecture of mission-critical software, and mentoring engineering talents across the organization. You'll also work closely with executives to align technical strategies with business goals and ensure the implementation of software development best practices.

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What qualifications are needed to apply for the Senior Staff Software Engineer position at Visa?

To apply for the Senior Staff Software Engineer role at Visa, candidates should possess extensive experience in software engineering, particularly in complex distributed systems. Strong technical expertise in log management and observability tools alongside excellent leadership and mentoring skills are essential. Candidates are also expected to demonstrate a strategic mindset and the ability to collaborate effectively with varied stakeholders.

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What kind of projects will a Senior Staff Software Engineer at Visa work on?

At Visa, a Senior Staff Software Engineer will work on crucial projects such as developing enterprise-level log management solutions and enhancing the company’s system observability. This includes building scalable systems that handle high transactional volumes, focusing on data solutions, cybersecurity, and innovative payment flows, ensuring high availability and performance.

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What is the work culture like for a Senior Staff Software Engineer at Visa?

The work culture for a Senior Staff Software Engineer at Visa is collaborative, inclusive, and geared towards innovation. With a focus on mentoring and professional development, engineers are encouraged to share knowledge and ideas. The company promotes a hybrid work model, providing flexibility while ensuring strong teamwork and alignment with business needs.

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How does Visa ensure the success of its technical projects for the Senior Staff Software Engineer?

Visa ensures the success of its technical projects by fostering a collaborative environment where Senior Staff Software Engineers can lead initiatives, engage with stakeholders, and prioritize best practices in software development. Continuous improvement and adapting to technological advancements are also crucial components contributing to the successful implementation of projects.

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Common Interview Questions for Sr. Staff Software Engineer
Can you describe your experience with building scalable distributed systems?

When answering this question, highlight specific projects where you designed and implemented scalable solutions. Discuss the technologies and methodologies you used, along with any challenges faced and how you overcame them. Providing metrics or outcomes that demonstrate your impact can strengthen your response.

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What leadership qualities do you think a Senior Staff Software Engineer at Visa should have?

It's important to emphasize qualities like effective communication, mentorship, and strategic vision. Discuss how you've successfully led teams, fostered collaboration, and aligned technical strategies with business objectives in your previous roles.

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How would you approach transitioning from Splunk to a new log management solution?

Detail the steps you would take, such as assessing current usage, identifying stakeholders, and developing a migration plan that minimizes downtime. Discuss the importance of team training and how you would ensure everyone is comfortable with the new system.

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What is your strategy for ensuring high availability in software systems?

Explain methodologies such as redundancy, load balancing, and real-time monitoring. Discuss your experience with implementing these strategies and how they have previously contributed to system reliability in your past positions.

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Can you give an example of a technical risk you identified and mitigated?

Share a specific example that outlines the risk assessment process you followed, the implications of the risk, and the steps you took to address it. Highlight the tools or frameworks you utilized, as well as the positive outcome that resulted.

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What is your experience with mentoring junior engineers?

Discuss your approach to mentoring, including how you provide support, feedback, and encouragement. Provide examples of how your mentorship has positively impacted your mentees' performance and development.

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How do you stay current with emerging technologies?

Mention your strategies for continuing education, such as attending workshops, participating in online courses, and networking with industry professionals. Reference any recent technologies you’ve adopted and implemented in your work.

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What do you think makes an effective observability solution?

Discuss key components of an observability solution, such as metrics collection, logging, and alerting. Explain how these components help in troubleshooting and improving system performance. Sharing experiences with specific tools can illustrate your knowledge.

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How do you approach collaboration with cross-functional teams?

Describe your communication style and techniques for fostering collaboration. Provide examples illustrating how you've worked towards common goals alongside other teams or departments, especially in complex projects.

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What next steps would you take if you identified a performance issue in production?

Outline your troubleshooting process, including documentation review, system performance metrics analysis, and stakeholder communication. Highlight how you prioritize resolving issues and maintaining user experience.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 3, 2025

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