Technical Program Manager - Cybersecurity - job 9 of 20

The Technical Program Manager at Visa is primarily responsible for the end-to-end planning and implementation of complex Cybersecurity projects. This includes assembling and leading cross-functional high-performance teams, navigating organizational structures to manage stakeholders effectively, and proactively identifying as well as mitigating project risks and issues.

To qualify for the Technical Program Manager position at Visa, candidates should have a strong background in project management, particularly within technical fields. Familiarity with Cybersecurity principles is essential, alongside proven experience in managing complex projects. Strong organizational and communication skills, coupled with the ability to work independently with minimal oversight, are crucial.

The Technical Program Manager role at Visa is a hybrid position, which means employees will alternate between working remotely and coming into the office. Generally, employees are expected to be in the office 2-3 days a week, based on team and business needs.

As a Technical Program Manager, you will ensure compliance with Visa's Project Management Methodology by following structured processes throughout the project lifecycle. This includes maintaining meticulous records, adhering to established procedures in assessing and processing project requests, and reporting against defined goals and milestones.

Working at Visa as a Technical Program Manager is unique because of the dynamic and innovative environment. You will be at the forefront of Cybersecurity initiatives, collaborating on critical projects that impact the organization significantly while contributing to creating a great place to work.

When answering this question, emphasize specific projects you've managed, detailing your role, the challenges faced, and how you led your team to success. Highlight your organization skills, risk management strategies, and ability to keep stakeholders engaged.

Discuss your proactive approach to risk management, how you identify potential risks early, and the strategies you use to mitigate them. Provide examples of past projects where effective issue resolution helped achieve objectives.

Mention the specific project management tools you've used, such as Jira, Trello, or Microsoft Project. Share how you utilize these tools to track project progress, manage timelines, and communicate with team members.

Explain your method for prioritizing tasks, such as using a framework like the Eisenhower Matrix. Provide examples where prioritization helped you meet deadlines and deliver quality results.

Share your strategies for fostering collaboration, trust, and communication among team members. Talk about specific activities or practices you implement to keep the team motivated and engaged.

Narrate a specific challenging project, outlining the obstacles encountered, your approach to addressing them, and what you learned from the experience. This showcases your problem-solving skills and resilience.

Discuss the importance of feedback in project management, both in giving and receiving it. Highlight how you create an open environment for team members to share insights and how you use feedback for continuous improvement.

Explain the communication strategies you employ, such as regular status updates, stakeholder meetings, or dashboards. Emphasize how your approach keeps stakeholders engaged and informed on project progress.

Share a specific example of a project where you had to pivot due to unforeseen changes. Discuss the adjustments you made and how you communicated these changes to your team and stakeholders.

Express your passion for project management, the thrill of solving complex problems, and the satisfaction of delivering successful projects. This personal touch reveals your commitment to the role and organization.