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Principal, UX Designer - People Design

Position Summary...What you'll do...As a Principal UX Designer, People Design, you will employ your depth of knowledge and experience designing enterprise software and digital experiences to make the complex simple, clear, and trusted. Through your obsession with the design craft, you’ll set a high standard of design excellence for the experiences you design. You will craft consumer-grade, delightful experiences that are inclusive and connect all associates, streamlining everyday tasks to provide value and delight. You’ll demonstrate your natural curiosity to listen, understand, and draw out insights from research and analytics to improve how your designs should evolve. While diving into the interaction patterns and business processes of today, you’ll be able to imagine and articulate improved future states of those products through design. You’ll bring your great strengths in storytelling to present your vision and product design rationale in a compelling, convincing manner to the wider team. While working with partners to determine a shared plan forward that balances business and technology considerations, you will create and champion an experience that is highly engaging and usable and deliver pixel-perfect detailed design with your team. You are an innovator, who applies their curiosity and entrepreneurship to help drive forward-leading designs. As a collaborator, you will help designers, researchers, product managers, business owners, and engineer get aligned around your vision making sure that everyone is aligned on success. By innovating on the world’s biggest stage, you will have the chance to shape the future of the associate experience at the Fortune #1 company. If you are motivated by complex, purposeful challenges, being a Principal UX Designer, People Design at Walmart could be the fit you’ve been looking for.  You’ll sweep us off our feet if you have...• Ability to define and advocate for a design vision and follow through with a plan on how to deliver against it• Track record of shipping high-impact, high-visibility products in a fast-moving and changing environment – one that celebrates experimentation, iteration, and shipping• Lead the design and delivery of strategic digital experiences at a company with a strong design culture obsessed with the design craft• Experience leading the product design process and building strong cross-functional partnerships• Excellent visual and interaction design skills and a keen understanding of trends in the marketplace• A strong strategic mindset and a systems-thinking approach• A skilled, change-making mindset of thinking big and challenging the status quo• A deep understanding of employee-facing experiences and HR technology• A high bar for design quality, and can set new standards for design delivery• Ability to communicate concepts in a clear and compelling way to audiences of all levels of understanding and levels of seniority• Ability to produce great work in short timeframes, multitask across different projects and platforms, and adapt to changing business priorities• Deep experience with end-to-journey mapping, facilitating sessions like Design Sprints, conducting competitive analysis, and leading rapid concepting and prototyping• A desire to champion a design philosophy that creates a culture of belonging• Working across our portfolios to drive consistency and quality.• A systems approach to your design work You’ll make an impact by:• Owning points of view across your products and initiatives and collaborating seamlessly with cross-functional partners through delivery.• Creating the experience strategy and setting a design direction for your products that deliver on the user needs and business objectives.• Actively soliciting feedback from peers and cross-functional stakeholders though the product design lifecycle.• Engaging the design research team at the right points during the design process to ensure the right insights inform the work.• Rapid prototyping and experimenting in a fast-paced environment.• Multitasking across different projects and adapting to changing priorities.• Creating scalable, enterprise-wide experiences to deliver both horizontal and vertical best-in-class UX.• Where applicable, working with our Design System teams to expand the component library.• Championing the Design Thinking philosophy throughout the business.• Communicating effectively with kindness and empathy.• Staying up to date with best practices and latest trends in design, in and out of retail.• Owning and delivering all phases of product design work across the portfolio (these include defining the north star, distilling research, design ideation, prototyping, final spec design, implementation).• Facilitating creative problem-solving across cross-functional partners to drive best-in-class thinking from all parts of the organization and seamlessly integrating competing organizational goals.  • Driving and holding others accountable to create experiences that celebrate and empower our end users• Proactively soliciting, leveraging, and sharing design research, competitive research, data, and analytics to create full-featured and strategic products.• Fostering a maker mindset so teams can iterate and experiment collaboratively to challenge the status quo, drive new thinking, and improve processes for creating future-forward product experiences• Thinking holistically so that we build true end-to-end experiences• Switching gears from deep design thinking to rapid-fire execution• Telling a complex story around complicated systems with clarity while being engaging, detailed, and crisp. The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process. Preferred Qualifications• Have a fantastic portfolio of elegant design solutions.• Excellent written and verbal communication.• Bonus points for experience delivering employee experiences in enterprise environments.At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.‎‎‎You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.‎For information about PTO, see https://one.walmart.com/notices.‎‎Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.‎Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.‎For information about benefits and eligibility, see One.Walmart.‎The annual salary range for this position is $110,000.00-$220,000.00‎Additional compensation includes annual or quarterly performance bonuses.‎Additional compensation for certain positions may also include:‎‎- Stock‎‎Minimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.Option 1: Bachelor's degree in UI/UX design, graphic design, visual communication, product design, computer science, information technology, or related area and 5 years’ experience in UI/UX, interactive and visual design, electronics art, multimedia design, or related area. Option 2: 7 years’ experience in UI/UX, interactive and visual design, electronics art, multimedia design, or related area.Preferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.Design certification (for example, IDEOU - Foundations in Design Thinking Certificate), Driving product development in a user experience area, Master's degree in UI/UX Design, Interactive and Visual Design, Product Design, or related area, Related industry experience (for example, retail, supply chain, eCommerce, healthcare), UI/UX, Interactive and Visual Design, Electronics Art, Multimedia Design, or related area, We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.Masters: Architecture, Masters: Artificial Intelligence, Masters: Business, Masters: Cognitive Science, Masters: Computer SciencePrimary Location...508 Sw 8Th St, Bentonville, AR 72712, United States of America
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What You Should Know About Principal, UX Designer - People Design, Walmart

As a Principal UX Designer for People Design at Walmart in Elkins, AR, you'll lead the charge in crafting exceptional user experiences that make complex systems feel simple and trustworthy. Your extensive background in designing enterprise software will be invaluable as you strive to streamline everyday tasks and create inclusive, delightful experiences for your colleagues. You’ll set high standards for design excellence while collaborating with a vibrant team, blending your storytelling prowess with deep insights from research to continuously refine your designs. This role not only allows you to innovate on a massive scale but also empowers you to shape the future of the associate experience at the Fortune #1 company. You will define a design vision, advocate for user needs, and work cross-functionally to deliver high-impact, user-centered products. With a strong focus on curiosity and a systems-thinking approach, you’ll ensure that every detail meets the highest quality standards while remaining adaptable to changing business priorities. You’ll be at the forefront of advancing design practices throughout the organization, creating engaging and usable experiences that resonate with users. If you're excited about the challenges of creating meaningful, impactful design solutions, joining Walmart as a Principal UX Designer could be the perfect opportunity for you.

Frequently Asked Questions (FAQs) for Principal, UX Designer - People Design Role at Walmart
What are the primary responsibilities of a Principal UX Designer at Walmart?

The Principal UX Designer at Walmart is responsible for leading the design strategy for employee-facing digital products. This includes defining user needs, delivering high-impact designs, and collaborating with cross-functional partners to ensure a seamless user experience. The role also involves conducting user research, rapid prototyping, and applying design thinking methodologies to elevate the overall quality and effectiveness of the user experience.

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What qualifications do I need to become a Principal UX Designer at Walmart?

To qualify for the Principal UX Designer position at Walmart, candidates typically need a bachelor's degree in UI/UX design or a related field, with a minimum of 5 years of relevant experience. Alternatively, 7 years of demonstrated experience in UI/UX design or multimedia design is acceptable. Preferred qualifications include a master's degree in a related area and relevant industry experience in fields such as retail or eCommerce.

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How can design thinking be applied as a Principal UX Designer at Walmart?

As a Principal UX Designer at Walmart, leveraging design thinking is essential for creating user-centered experiences. This approach encourages collaboration, experimentation, and iterative testing, allowing the designer to challenge assumptions and explore innovative solutions. By engaging stakeholders throughout the design process and actively soliciting feedback, Walmart's Principal UX Designer fosters a culture of continuous improvement and ensures that products are responsive to user needs.

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What skills are essential for success as a Principal UX Designer at Walmart?

The ideal Principal UX Designer at Walmart should possess strong visual and interaction design skills, a strategic mindset, and the ability to think critically about complex systems. Effective communication, both written and verbal, is crucial for conveying design concepts and advocating for user needs. Additionally, a collaborative spirit and the ability to multitask across various projects will help in delivering exceptional products in a fast-paced environment.

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What benefits are offered to Principal UX Designers at Walmart?

Walmart offers a comprehensive benefits package for Principal UX Designers, including competitive pay, performance-based bonuses, health benefits such as medical, vision, and dental coverage, and a generous PTO policy. Additional perks include educational benefits through the Live Better U program, retirement plans, and various other financial and wellness resources that promote a balanced lifestyle.

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Common Interview Questions for Principal, UX Designer - People Design
Can you describe your design process when approaching a new project?

When approaching a new project, I start with user research to gather insights and understand user needs. Then, I develop a strategy that aligns with business objectives and craft initial design concepts. I find it essential to engage in iterative testing and gather feedback throughout the process, which informs refining designs before final implementation.

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How do you advocate for your design decisions to stakeholders?

I advocate for my design decisions by presenting clear reasoning based on user research insights and design principles. I leverage storytelling techniques to make complex ideas relatable and ensure that my rationale connects specifically to business goals. Additionally, I welcome feedback and encourage open dialogue to foster collaboration and alignment.

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What do you believe is the most important aspect of UX design?

The most important aspect of UX design is understanding the user. By focusing on user needs, preferences, and pain points, I can create designs that not only meet their expectations but also enhance their overall experience. Empathy is key to delivering meaningful solutions.

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How do you stay updated with the latest design trends?

I stay updated with the latest design trends by actively following influential design blogs, attending webinars, and participating in design communities. I also make it a habit to analyze competitor products and innovative solutions to gather inspiration and benchmark against best practices.

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Could you give an example of a challenging design project you've led?

One challenging design project I led involved revamping an enterprise application with a complex user interface. I facilitated user interviews and usability tests to identify pain points, iterated on designs based on feedback, and collaborated closely with developers to ensure seamless implementation. The end result significantly improved usability and user satisfaction.

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How important is cross-functional collaboration in your work?

Cross-functional collaboration is extremely important in my work as a UX designer. It enables me to align design goals with technical feasibility and business objectives. By working closely with product managers, engineers, and other stakeholders, we can create cohesive, effective user experiences that are both innovative and practical.

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What tools do you prefer for UX design and why?

I prefer using tools like Figma and Sketch for UI design due to their collaborative features and ease of use. For prototyping, I often use InVision or Adobe XD as they allow for quick iterations. Additionally, I use analytics tools to gain insights into user behavior, which informs my design decisions.

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What is your approach to handling feedback and criticism on your designs?

I view feedback and criticism as opportunities for growth. I approach it with an open mind, trying to understand different perspectives, and I prioritize constructive critiques that can enhance the user experience. I also ensure I communicate the rationale behind my designs to facilitate productive discussions.

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Describe a time when you had to balance competing priorities in a project.

In a recent project, I had to balance delivering key features while maintaining high design standards. I prioritized tasks based on impact, collaborated with stakeholders to negotiate timelines, and used agile methodologies to stay adaptable. Effective communication ensured that everyone was aligned on priorities.

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Why did you choose a career in UX design?

I chose a career in UX design because I have a passion for making technology accessible and enjoyable for users. I love solving complex problems and shaping experiences that genuinely improve people's daily lives. The opportunity to combine creativity with research and strategy drives my enthusiasm for this field.

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