(USA) Senior Manager, People Services Generalist-2

The Senior Manager, People Services Generalist-2 at Walmart is primarily responsible for utilizing data to identify and resolve issues that impact workflows. This involves fostering relationships with stakeholders to gain insights into problems and collaborating across various teams to implement effective solutions. The role also includes managing changes to processes and technology that enhance operational efficiency.

To qualify for the Senior Manager, People Services Generalist-2 role at Walmart, candidates must have either a Bachelor's degree in business, human resources, IT, or a related area, alongside a minimum of 3 years of relevant experience, or at least 5 years of work experience in a similar field. Supervisory experience is also required to effectively manage projects and teams.

The role of Senior Manager, People Services Generalist-2 directly contributes to Walmart’s success by leveraging data-driven insights to improve employee services and streamline processes. By identifying challenges and collaborating with various departments, this position plays a crucial role in enhancing the overall employee experience and reinforcing a culture of continuous improvement.

Walmart provides a comprehensive benefits package for the Senior Manager, People Services Generalist-2 position, which includes competitive salary, performance-based bonuses, extensive health coverage, and generous paid time off. Additional perks include a tuition reimbursement program through Live Better U, ensuring ongoing education for employees.

For the Senior Manager, People Services Generalist-2 role at Walmart, key skills include a strong understanding of data analytics, exceptional stakeholder management, problem-solving abilities, and a familiarity with project management principles. Proficiency with advanced Microsoft Office functions can also enhance effectiveness in this role.

When answering this question, focus on specific examples where you used data to drive decisions or solve issues in human resources. Outline the tools you used, the types of data you analyzed, and the impact your analysis had on the organization.

Provide a detailed narrative of a project where you coordinated with different teams. Highlight your role in fostering collaboration and communication, any challenges faced, and how the project's success was measured.

Emphasize your approach to conflict resolution, such as assessing urgency and impact, facilitating discussions, and finding win-win solutions. Be sure to demonstrate your understanding of stakeholder needs and how you balance them.

Discuss various methods like surveys, interviews, or data analysis that you've employed to gauge employee satisfaction. Mention any strategies you've implemented based on that data to improve the workplace environment.

Talk about your commitment to professional development, such as attending industry conferences, participating in webinars, or following thought leaders in HR. Mention any relevant certifications or courses you are pursuing.

Explain your approach to change management, which includes communicating changes effectively, providing training, and gathering feedback from employees during the transition period.

Outline your steps in addressing an employee grievance, focusing on listening actively, maintaining neutrality, investigating thoroughly, and working to find a resolution that aligns with company policies.

Share specific instances where you ensured compliance with labor laws and regulations in your HR practices. Detail the consequences of non-compliance and how you leveraged your knowledge to mitigate risks.

Discuss your experience with HR technologies that enhance efficiency, such as HRIS systems, data analytics tools, and performance management software. Emphasize how you leverage technology to improve processes and decision-making.

Share your enthusiasm for Walmart's mission and values, and how they align with your career aspirations. Mention specific aspects of the company’s culture, initiatives, or benefits that resonate with you and why you see yourself as a fit.