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Senior Recruiter (Contract)

About Citizen

Citizen is the No. 1 public safety app in the U.S., with a mission to make the world a safer place. Citizen provides 911 alerts so people can use their phones to keep themselves, and the people and places they love, safe. Citizen has notified people to evacuate burning buildings, deterred school buses from nearby terrorist attacks, and led to the rescue of kidnapped children and missing people.

Citizen’s 911 alerts are accompanied by live stories, real-time updates, and user-generated content so app users never have to wonder why there are helicopters overhead or fire engines flying by. By broadcasting from the scene of an incident, communicating with one another, and reading live updates, communities are empowered by Citizen. We act fast, break news, and give people the immediate information they need to stay safe. And we’re just getting started.

Our flagship paid product—Citizen Premium—is a only-of-its-kind personal safety subscription that allows users to reach a digital guardian 24/7 for $20/mo. Subscribers used Citizen Premium to guide emergency response to remote hiking locations, or travel safely on late-night walks.

Citizen Plus, which sits between the free Citizen app and Citizen Premium at $6/mo, currently unlocks 6 new features. Available for the first time ever, Citizen Plus includes the powerful ability to listen to police and fire radios, customize your alerts, unlock past incidents, create alert zones, view nearby registered offenders, and see crime statistics.

Already relied on by millions of people every day, Citizen will expand even further across the United States this year to keep more users safe and informed. We’re looking for hardworking, mission-driven individuals to help bring Citizen to hundreds of cities nationwide.

Citizen is backed by 8VC, Founders Fund, Goodwater Capital, and Greycroft and has raised $100M+ in VC funding.

About the Role

Citizen is seeking a Senior Recruiter to lead the full recruitment lifecycle for technical and non-technical positions across the organization. This role will collaborate closely with hiring managers and leadership to design effective recruitment strategies, attract top talent, and ensure a seamless hiring process.

This is a 6-month contract role with the potential to convert to a full-time position based on performance and company needs. The role will report to the Director of People Operations.

During periods of lower hiring volume, this person will also support People Operations initiatives — working collaboratively with the People team on projects like contractor compliance, onboarding workflows, and systems analysis to help scale the organization. This work may represent up to 50% of the role during quieter recruiting quarters.

Key Responsibilities

Recruiting

  • Own the full-cycle recruiting process from intake to offer for technical and non-technical roles

  • Source and engage passive candidates using LinkedIn, job boards, referrals, and other creative methods

  • Conduct structured screens to assess skills, experience, and fit

  • Manage interview logistics to ensure a seamless process for both candidates and teams

  • Partner with hiring managers to define hiring plans and align on best practices

  • Deliver timely, high-quality candidate experiences with clear communication throughout

  • Lead offer negotiation and close candidates in alignment with compensation strategy

  • Keep accurate records and pipelines in Ashby, and track recruitment metrics

  • Provide hiring trend insights and market feedback to stakeholders

  • Contribute to DEI goals through intentional sourcing and inclusive practices

  • Identify and implement improvements to streamline recruiting and scale hiring

People Operations (ad hoc, based on hiring volume)

  • Support consultant and contractor compliance operations

  • Contribute to system and workflow audits in tools like Rippling, Tilt, Ashby, and Slite

  • Assist with onboarding infrastructure and multi-state compliance documentation

  • Partner with the Director of People Ops on process updates and internal policy reviews

Key Qualifications

  • 5+ years of full-cycle recruiting experience, with a focus on technical roles (e.g. engineering, data, product)

  • Strong sourcing skills and a track record of filling roles independently

  • Experience managing coordination and logistics for recruiting processes

  • Comfortable operating in a fast-paced, high-ambiguity environment

  • Strong interpersonal and communication skills, with experience partnering across teams

  • Proficiency with recruiting and operations tools: Ashby, LinkedIn Recruiter, Google Sheets/Slides

  • High level of discretion and ability to handle confidential information

Preferred

  • Experience in early-stage or high-growth environments

  • Familiarity with hiring for non-technical roles (e.g. GTM, Ops)

  • Exposure to People Ops work (e.g. onboarding systems, compliance workflows, scaling processes)

EEOC & Diversity Statement

Citizen is an equal opportunity employer and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe that diverse teams drive innovation and create better outcomes for the communities we serve. We strongly encourage applications from all individuals, regardless of race, ethnicity, gender identity, sexual orientation, age, disability, veteran status, or any other protected status.

If you don’t meet every requirement in this job description, we encourage you to apply anyway. We value skills, potential, and lived experience as much as direct qualifications.

Average salary estimate

$100000 / YEARLY (est.)
min
max
$80000K
$120000K

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What You Should Know About Senior Recruiter (Contract), Citizen

Are you a passionate recruiter looking to make a significant impact? Citizen, the leading public safety app in the U.S., is on the hunt for a Senior Recruiter to join our dynamic team on a contract basis. At Citizen, we’re committed to making the world safer for everyone, and we need your expertise to help us find talented individuals who share our mission. In this role, you'll manage the full recruitment lifecycle for both technical and non-technical positions, working closely with hiring managers to create effective strategies to attract and retain top-notch talent. This is not just about filling positions; it’s about enhancing our culture by bringing in people who align with our values of safety and community engagement. Your days will be filled with sourcing candidates, conducting interviews, and providing a fantastic candidate experience—plus, you'll also support various People Operations initiatives during quieter hiring periods. Your insights will play a crucial role in refining our recruiting processes and strategies to boost our diversity, equity, and inclusion goals. If you have over five years of full-cycle recruiting experience, particularly in technical roles, and thrive in a fast-paced, high-ambiguity environment, we’d love to hear from you. This is a 6-month contract role with a potential opportunity to become a full-time position based on your performance and Citizen's evolving needs. Together, we can empower communities and ensure they remain informed and safe!

Frequently Asked Questions (FAQs) for Senior Recruiter (Contract) Role at Citizen
What are the main responsibilities of a Senior Recruiter at Citizen?

As a Senior Recruiter at Citizen, your main responsibilities encompass managing the entire recruitment lifecycle, from job intake to offer acceptance for both technical and non-technical roles. You will collaborate closely with hiring managers to define hiring plans, source and engage candidates creatively, and ensure all applicants receive a high-quality experience. Moreover, during periods of lower hiring volume, you'll participate in People Operations projects, such as contractor compliance and onboarding workflows. Your role is pivotal in ensuring Citizen continues to attract top talent while promoting a culture of safety and community.

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What qualifications are required for the Senior Recruiter position at Citizen?

To be considered for the Senior Recruiter position at Citizen, you should have at least 5 years of full-cycle recruiting experience, particularly with a focus on technical roles like engineering or product management. Strong sourcing skills and the ability to fill roles independently are crucial, along with excellent interpersonal and communication skills. Familiarity with recruiting tools such as Ashby and LinkedIn Recruiter, as well as the capability to work in a fast-paced environment, are also key qualities that will support your success at Citizen.

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How does Citizen support diversity in hiring for the Senior Recruiter role?

At Citizen, we believe diverse teams drive innovation and lead to better outcomes. Our commitment to diversity is reflected in our hiring practices for the Senior Recruiter role. We encourage candidates from all backgrounds to apply, even if they may not meet every single requirement outlined in the job description. We value skills, potential, and lived experience just as much as traditional qualifications. This focus on inclusivity ensures that our recruiting efforts support our goal to create safer and more empowered communities.

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What tools does a Senior Recruiter at Citizen use in their daily tasks?

As a Senior Recruiter at Citizen, you'll be utilizing a variety of recruiting and operations tools to streamline your processes. Key tools include Ashby for managing candidate records and pipelines, LinkedIn Recruiter for sourcing potential candidates, and Google Sheets/Slides for organizing information and presenting data. Familiarity with these tools will enhance your ability to operate efficiently and help us maintain a high standard in our recruitment efforts.

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What potential for career advancement exists for the Senior Recruiter position at Citizen?

The Senior Recruiter position at Citizen offers not just a six-month contract but also the opportunity for career advancement based on your performance and the company's evolving needs. If you demonstrate exceptional recruiting skills and contribute to ongoing People Operations strategies, there’s the potential to transition into a full-time role and advance within the organization as we expand across the United States. Engaging in continued learning and supporting various People Ops initiatives can boost your growth within Citizen.

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Common Interview Questions for Senior Recruiter (Contract)
Can you describe your experience with full-cycle recruiting?

When responding to this question, highlight your understanding of each phase of the recruitment process, including job intake, sourcing, interviewing, and offer negotiation. Share specific examples where you've successfully filled roles, emphasizing any unique challenges you faced and how you overcame them to meet the hiring goals at previous positions.

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How do you source candidates for technical roles?

In answering, discuss the various methods you employ for sourcing candidates such as leveraging LinkedIn, utilizing job boards, and implementing creative outreach strategies. Provide examples of successful placements you've made and mention any tools or platforms that have aided you in the sourcing process.

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What strategies do you use to ensure a positive candidate experience?

To answer, describe your approach to maintaining open communication, setting expectations, and providing feedback throughout the recruitment process. Discuss how you handle candidate concerns and ensure they feel valued, supported, and informed from initial contact through to the offer stage.

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How do you handle offer negotiations?

When handling offer negotiation discussions, focus on your ability to align offers with the candidate’s expectations and the organization’s compensation strategy. Give examples of successful negotiations you’ve conducted, and emphasize your communication skills in this area.

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How do you promote diversity and inclusion in your recruiting efforts?

Discuss your commitment to diversity and inclusion by sharing specific initiatives or practices you've implemented or participated in. Highlight how you ensure diverse representation in candidate pools and create inclusive hiring practices.

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What tools are you familiar with that support your recruiting processes?

Mention the various recruiting tools you’ve successfully used, like Ashby, LinkedIn Recruiter, and any applicant tracking systems. Describe how these tools have enhanced your productivity and assisted in tracking candidate pipelines effectively.

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How do you manage the logistics of the interview process?

Explain your systematic approach to managing interview logistics, including scheduling, preparing candidates and interviewers, and ensuring smooth coordination. Share examples of challenges you faced and how you successfully resolved them to create a seamless interview process.

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Can you give an example of a challenging role you filled and how you did it?

Provide an anecdote detailing a specific challenging role, outlining the strategies you employed to find the right candidates. Discuss any creative approaches you took and what ultimately led to a successful hire.

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How do you stay current with recruitment trends?

In your answer, discuss the resources you utilize for staying updated with industry trends, such as blogs, webinars, and networking with other professionals. Mention how being informed influences your recruitment strategies and methodologies.

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How do you handle feedback from hiring managers?

Emphasize your openness to feedback by discussing your approach to receiving and implementing suggestions from hiring managers. Share how you foster collaborative relationships that rely on continuous improvement and alignment throughout the hiring process.

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Founded in 1930 and headquartered in Tokyo, Japan, Citizen Watch is an electronics company primarily known for its watches and watch parts.

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DATE POSTED
April 9, 2025

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