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Upsell Payments Account Executive

We seek a highly motivated and experienced Upsell Payments Account Executive to join our Upsell Organization. This role is critical in driving growth in our credit card processing (merchant acquiring) business. The ideal candidate will have a deep understanding of the payments industry, from competitors and rate schemas to integration values, and will leverage this expertise to win more customers, secure all of their processing, and achieve the most favorable rates for our company.

  • This position will be hybrid

  • Reports to the Sr Director of Upsells

What You Will Own 

Drive Customer Acquisition:

  • Identify and target potential customers for our credit card processing services.

  • Develop and execute strategies to win new business and expand our market share.

  • Collaborate with the sales and marketing teams to create compelling value propositions and messaging.

Maximize Customer Processing Commitment:

  • Ensure customers use our platform for all their credit card processing needs.

  • Build strong relationships with customers to deepen their trust and reliance on our services.

  • Address and resolve any obstacles preventing customers from consolidating their processing with us.

Optimize Rates for Company Growth:

  • Negotiate processing rates that balance competitiveness with profitability.

  • Monitor and analyze pricing trends and rate structures within the payments industry.

  • Develop insights to continually refine and optimize rate strategies.

Pipeline Organization and Effectiveness:

  • Maintain and manage a well-structured sales pipeline to ensure opportunities are tracked and progressed efficiently.

  • Regularly review and update pipeline status to reflect accurate sales forecasting.

  • Utilize Salesforce or similar CRM tools to effectively organize leads, opportunities, and customer interactions.

Inbound and Outbound Call Activity:

  • Engage in both inbound and outbound call activities to drive customer acquisition and retention.

  • Leverage call interactions to understand customer needs, address concerns, and present tailored solutions.

  • Demonstrate experience and success in managing both types of call strategies to achieve sales objectives.

What You Will Need to Accomplish the Job

  • Payments Expertise: Proven experience in merchant acquiring or credit card processing, either at Weave or another relevant organization.

  • Industry Knowledge: Strong understanding of payments basics, including:

    • Competitors and their offerings.

    • Rate schemas and structures.

    • Integration value and differentiators in the market.

  • Sales Acumen: Demonstrated success in driving customer acquisition and growing revenue.

  • Analytical Skills: Ability to analyze market trends, pricing strategies, and customer data to make informed decisions.

  • Communication Skills: Excellent written and verbal communication abilities to convey complex payment concepts clearly and persuasively.

  • Relationship Building: Proven ability to develop strong customer relationships and address their unique needs.

  • Call Experience: Required experience in managing both inbound and outbound call activities effectively.

What Will Make Us Love You 

  • Experience with Weave’s platform or a similar integrated solution.

  • Background in SaaS or technology-driven payment solutions.

  • Experience with Salesforce or similar CRM tools, with a strong understanding of their structure and best practices.

Weave is an equal opportunity employer that is committed to diversity and inclusion. We welcome anyone who is hungry to learn, problem-solve and progress regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other applicable legally protected characteristics. If you have a disability or special need that requires accommodation, please let us know.

All official correspondence will occur through Weave branded email. We will never ask you to share bank account information, cash a check from us, or purchase software or equipment as part of your interview or hiring process.

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Average salary estimate

$70000 / YEARLY (est.)
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$60000K
$80000K

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What You Should Know About Upsell Payments Account Executive , Weave

Are you an ambitious go-getter looking for your next big opportunity? Join Weave as an Upsell Payments Account Executive in Lehi! In this dynamic role, you'll be at the forefront of driving growth in our credit card processing services. Your deep understanding of the payments landscape will enable you to identify and target potential customers while crafting persuasive strategies to secure new business. Collaborating with sales and marketing, you'll present compelling value propositions that highlight the benefits of choosing Weave. Building strong relationships with clients is key, and you'll work to ensure they trust and rely on our platform for all their processing needs. As you optimize processing rates for maximum company growth, your analytical skills will be vital in monitoring pricing trends and developing strategies. Keeping a well-organized sales pipeline in Salesforce will help you track opportunities and drive effective customer engagement through inbound and outbound calls. If you’re eager to leverage your payments expertise and sales acumen to make a significant impact, this position is perfect for you. Join us at Weave and help shape the future of payments together!

Frequently Asked Questions (FAQs) for Upsell Payments Account Executive Role at Weave
What are the main responsibilities of an Upsell Payments Account Executive at Weave?

As an Upsell Payments Account Executive at Weave, your main responsibilities will include customer acquisition through targeted strategies, maintaining strong relationships to secure their processing needs, negotiating competitive processing rates, and effectively managing a well-organized sales pipeline using Salesforce. You'll need to engage in regular inbound and outbound calls to understand customer needs and present tailored solutions.

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What qualifications are needed for the Upsell Payments Account Executive position at Weave?

To qualify for the Upsell Payments Account Executive role at Weave, you'll need proven experience in merchant acquiring or credit card processing, a solid understanding of the payments industry, and demonstrated success in driving customer acquisition. Strong analytical skills, excellent communication abilities, and experience with inbound and outbound call activities are also essential for this position.

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What skills are important for success as an Upsell Payments Account Executive at Weave?

Success as an Upsell Payments Account Executive at Weave calls for a mix of skills, including payments expertise, sales acumen, strong analytical abilities, and excellent communication. Your capability to build relationships and address customer needs will also be crucial. Experience with Salesforce or similar CRM tools will enable you to manage your pipeline effectively.

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How can I excel as an Upsell Payments Account Executive at Weave?

To excel as an Upsell Payments Account Executive at Weave, focus on building trust with customers, continuously analyzing market trends to refine your strategies, and effectively managing your sales pipeline. Leverage your payments industry knowledge to negotiate favorable processing rates and implement successful call strategies to drive customer acquisition.

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What makes the Upsell Payments Account Executive role at Weave unique?

The Upsell Payments Account Executive role at Weave is unique due to its hybrid nature, allowing you to blend remote work with in-person collaboration. You'll be part of a passionate team dedicated to innovation in the payments industry, where your insights and contributions directly impact the company's growth and customer relations.

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Common Interview Questions for Upsell Payments Account Executive
Can you describe your experience in the payments industry that would make you suitable for the Upsell Payments Account Executive role?

When answering this question, emphasize specific experiences you have had in merchant acquiring or credit card processing. Highlight your knowledge of competitors, rate schemas, and integration values that can uniquely position you in this role.

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How do you approach customer acquisition as an Upsell Payments Account Executive?

Discuss strategic approaches such as identifying target customers, utilizing market research, and collaborating with the sales and marketing teams to create compelling value propositions that resonate with potential clients.

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What strategies would you use to build strong relationships with customers?

Explain your methods for establishing trust and rapport with clients, including regular communication, personalized service, understanding customer needs, and providing timely support to address any issues.

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How do you stay informed about trends within the payments industry?

Share your techniques for keeping up with industry trends, such as subscribing to relevant publications, attending conferences, participating in webinars, or leveraging professional networks to stay informed and gain insights into competitor offerings.

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What experience do you have with Salesforce or CRM tools?

Provide specific examples of how you have utilized Salesforce or similar CRM systems to manage sales pipelines, track leads, and stay organized in your activities to enhance sales effectiveness.

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Can you give an example of a time you successfully negotiated processing rates with a customer?

Be prepared to recount a specific negotiation, detailing your approach, the challenges you faced, and the outcome. Focus on how you balanced competitiveness with profitability.

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How do you handle objections from potential customers during sales calls?

Discuss your techniques for listening actively to objections, empathizing with customers' concerns, and providing tailored solutions that address their needs while advancing the sales conversation.

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What do you believe is the key to optimizing rates for company growth?

Explain your understanding of market analysis, competitor benchmarking, and how data-driven decisions can inform pricing strategies that balance profitability and market competitiveness.

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How do you prioritize your tasks when managing a sales pipeline?

Illustrate your approach to prioritizing leads based on factors like likelihood to convert, potential revenue, and transaction history, while also keeping an eye on follow-up strategies to ensure no opportunity is missed.

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What motivates you in a sales position like the Upsell Payments Account Executive role?

Articulate your motivations, whether it's achieving sales targets, fostering customer relationships, or being part of a dynamic team dedicated to innovation in the payments industry. Highlight your desire to make a measurable impact within the organization.

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Full-time, hybrid
DATE POSTED
January 10, 2025

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