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Maintenance Technician II (Evergreen East) - job 1 of 2

Carpentry, electrical, HVAC, plumbing, and you! These are some of the most important things we need to maintain our properties and keep our residents happy. If you're looking to make a difference with your technical knowledge and excellent customer service, then we want to hear from you.


WinnCompanies is looking for a Maintenance Technician II to join our team at Evergreen East, a 508-unit residential community located in Fairport, NY.


Please note that the pay range for this position is $21.00 to $23.00 per hour, depending on experience.


Responsibilities
  • Diagnose and make repairs in such areas as, but not limited to: appliances, carpentry, hardware accessories, masonry, painting, basic electrical, basic plumbing, and basic HVAC.
  • Complete assigned service requests and repairs consistent with company operating procedures. Ensure vacant apartments are prepared for occupancy and market ready in accordance to company standards.
  • Perform maintenance service orders associated with the preventive maintenance program, building and safety inspection and annual unit inspection.
  • Maintain grounds and curb appeal through snow removal, landscaping, and trash management activities.
  • Be available for on call activity during off hours and emergencies based on a pre-determined schedule and need.


Requirements
  • 1-3 years of relevant work experience.
  • General knowledge of electrical, plumbing, appliances, HVAC, and/or carpentry.
  • Basic familiarity with computers and tablets.
  • Excellent customer service skills.
  • A current driver's license in good standing and ability to meet the driving records standards outlined in the Company Safe Vehicular Operations Policy.
  • Good communication and interpersonal skills.
  • Availability for on-call activity during off-hours for urgent needs.
  • Ability to speak and understand basic English.


Preferred Qualifications
  • Vocational or technical training.
  • CAMT certification.


$21 - $23 an hour

Our Benefits:

Permanent full-time US employees are eligible to participate in the following benefits:

- Generous time off policies (including 11 paid holidays (12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday)

- 401(k) plan options with a company match

- Various Comprehensive Medical, Dental, & Vision plan options

- Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution

- Long Term Disability and voluntary Short Term Disability; Basic Term Life Insurance and AD&D; optional supplemental life insurance

- Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions)

- Tuition Reimbursement program and continuous training and development opportunities

- Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options

- Employee Corporate Discount Programs (Verizon Wireless, Home Depot Pro, Staples, and more!)

- Flexible and/or Hybrid schedules are available for certain roles

- Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families

- To learn more, visit winnbenefits.com


Why WinnCompanies?

A job you can be proud of: WinnCompanies is a nationally recognized leader in apartment community management and development. Our team members are committed to helping people in the communities we serve and making a positive difference in their lives. 

A job that challenges you: Our employees are responsible for our growth and success, and we challenge our team members to always be their best in our fast-paced, dynamic and rewarding workplace. 

A job you can learn from: We offer multi-faceted leadership and learning opportunities to support our team members’ career growth and professional development.

A team that caresWe value teamwork, innovation, diversity and mutual respect. Through our recognition and rewards programs, we’re committed to celebrating and uplifting our team members.

 

About Us:

WinnCompanies is a mission-driven, national business focused on building and operating top quality affordable housing communities for individuals and families of all incomes, including members of the U.S. Armed Forces and their families. Our people are the source of our success – 4,300+ team members working together to create the best possible living communities in 27 states, Washington, D.C., and Puerto Rico.

 

Whether your skills are in operations, maintenance, leasing, compliance, marketing, IT, HR, accounting or finance, there’s a role for you at WinnCompanies. Your passion for excellence can help us make a positive impact in the lives of real people every day.


If you are a California Resident, please see our Notice of Collection here.

Salary will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.


Current Winn employees should apply through this internal link.

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CEO of WinnCompanies
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Gilbert Winn
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Average salary estimate

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$43680K
$47840K

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What You Should Know About Maintenance Technician II (Evergreen East), WinnCompanies

If you’re passionate about property maintenance and love the idea of making a difference in people’s lives, then the Maintenance Technician II role at WinnCompanies' Evergreen East in Fairport, NY, could be your perfect match. This isn't just a job – it's an opportunity to use your skills in carpentry, plumbing, HVAC, and electrical work to ensure our residents' homes are safe, comfortable, and functional. As a vital member of our team, you will be responsible for diagnosing and repairing various systems, managing service requests, and preparing vacant apartments for new residents. Your excellent customer service skills will shine as you interact with residents and address their needs promptly and professionally. With a competitive pay range of $21.00 to $23.00 per hour, based on your experience, this position also offers a wealth of benefits, including generous paid time off, comprehensive medical plans, and tuition reimbursement for continued learning. Whether you are coordinating on-call emergency repairs or maintaining the grounds for curb appeal, you will play an essential role in our mission to enhance community living. Join us at WinnCompanies, where your contributions are valued and where you'll find a supportive, collaborative environment that encourages professional growth.

Frequently Asked Questions (FAQs) for Maintenance Technician II (Evergreen East) Role at WinnCompanies
What qualifications are needed for the Maintenance Technician II position at WinnCompanies?

To qualify for the Maintenance Technician II position at WinnCompanies, you should have 1-3 years of relevant work experience, general knowledge in electrical, plumbing, HVAC, and carpentry. Familiarity with computers and excellent customer service skills are also essential. A current driver's license in good standing is required, alongside the ability to communicate in basic English. While vocational training and CAMT certification are preferred, they are not mandatory.

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What is the pay range for the Maintenance Technician II role at WinnCompanies?

The pay range for the Maintenance Technician II position at WinnCompanies is $21.00 to $23.00 per hour, depending on your experience and qualifications. Offering competitive rates is part of our commitment to attracting skilled professionals who can make a real difference in our residents’ lives.

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How does the on-call schedule work for the Maintenance Technician II at WinnCompanies?

The Maintenance Technician II at WinnCompanies is required to be available for on-call activity during off-hours based on a pre-determined schedule. This means you'll be involved in handling urgent maintenance needs and emergencies, ensuring our residents feel supported no matter the time of day.

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What benefits can I expect when working as a Maintenance Technician II at WinnCompanies?

As a Maintenance Technician II at WinnCompanies, you'll benefit from generous time off policies, including paid holidays and accrued vacation time. Additional benefits include a 401(k) plan with company match, comprehensive medical, dental, and vision plans, tuition reimbursement for career growth, and various wellness programs aimed at supporting your well-being.

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Common Interview Questions for Maintenance Technician II (Evergreen East)
Can you describe your experience with HVAC systems as a Maintenance Technician II?

When answering this question, focus on specific instances where you've successfully diagnosed or repaired HVAC systems. Highlight any relevant training or certifications you possess, and showcase how your experience has improved efficiency or resolved issues in a timely manner.

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How do you prioritize repair requests in a busy work environment?

In your response, outline your strategy for assessing urgency and impact on residents. You can mention specific examples where you've dealt with conflicting priorities and how you communicate updates to residents, ensuring transparency and customer satisfaction.

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What tools and technologies are you familiar with in relation to property maintenance?

Discuss the specific tools you regularly use, such as power tools for carpentry and hand tools for plumbing, electrical work, and appliance repairs. If applicable, mention any computer software or maintenance management systems you have experience with that help streamline your work.

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How do you ensure customer satisfaction when handling maintenance requests?

Highlight your commitment to excellent customer service. Discuss your approach to communication, customer engagement, and follow-up. Sharing an anecdote about a particularly challenging situation can also illustrate your problem-solving capabilities.

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What safety practices do you follow while performing maintenance tasks?

It's important to stress that you understand the importance of safety protocols. Talk about specific safety practices you follow, such as using personal protective equipment (PPE) and adhering to safety guidelines, ensuring that both you and the residents are safe while work is performed.

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Describe a time you successfully completed a difficult repair. What was the situation and the outcome?

Provide a clear, structured response. Detail the issue, the steps you took to resolve it, and the positive impact of your solution. Emphasize any collaboration with team members and how you managed communication with residents during the process.

Join Rise to see the full answer
How do you handle conflicts with residents regarding maintenance issues?

Your answer should demonstrate empathy and problem-solving skills. Describe a past experience and how you resolved the conflict by actively listening, addressing concerns, and providing a solution that satisfied the resident.

Join Rise to see the full answer
In your opinion, what makes a successful Maintenance Technician II?

Discuss the key qualities you believe contribute to success in the role, such as technical expertise, communication skills, adaptability, and the ability to work under pressure. Relate it back to your own experiences and how you embody these qualities.

Join Rise to see the full answer
What is your approach to keeping up with maintenance trends and technologies?

Mention any sources you consult, such as industry publications, workshops, or online courses. If you’ve completed any training or certifications, be sure to highlight those as evidence of your commitment to professional growth in the maintenance field.

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How would you describe your teamwork skills as a Maintenance Technician II?

Focus on examples of collaboration with colleagues, sharing responsibilities, and how you assist others in completing projects. Highlight any specific situations where teamwork resulted in a successful outcome in your previous roles.

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Through the efforts of our outstanding team members, WinnCompanies is the creator and champion of the best possible living communities for our residents and clients, achieved through strong partnerships, a passion for excellence and a commitment t...

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