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Associate Director - Operations - job 1 of 2

Company Description

Work with Us. Change the World.

At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.

There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.

We're one global team driven by our common purpose to deliver a better world. Join us.

Job Description

We are seeking an experienced and visionary Associate Director - Operations to join our dynamic team in Dubai, United Arab Emirates. In this pivotal role, you will be responsible for overseeing and optimizing our operational processes, driving efficiency, and contributing to the overall strategic direction of the organization.

  • Lead and manage a team of professionals, fostering a collaborative and high-performance culture
  • Develop and implement operational strategies aligned with organizational goals and objectives
  • Oversee multiple projects and initiatives, ensuring timely delivery and adherence to quality standards
  • Analyze complex operational challenges and develop innovative solutions to improve efficiency and effectiveness
  • Collaborate with cross-functional teams to streamline processes and enhance overall organizational performance
  • Interpret and execute technical assignments, applying multi-disciplinary engineering knowledge
  • Maintain relationships with key stakeholders, both internal and external to the organization
  • Drive continuous improvement initiatives across operational functions
  • Provide strategic insights and recommendations to senior leadership for operational enhancements
  • Ensure compliance with industry standards, regulations, and best practices

Qualifications

  • Bachelor's or Master's degree in Engineering, Business Administration, or a related field
  • Minimum of 15 years of progressive experience in operations management, with at least 5 years in a senior leadership role
  • Proven track record of successfully managing large-scale projects and teams
  • Strong leadership and people management skills, with the ability to motivate and develop high-performing teams
  • Excellent analytical and problem-solving abilities, with a data-driven approach to decision-making
  • Proficiency in project management methodologies and tools
  • Strong strategic thinking and business acumen
  • Outstanding communication and interpersonal skills, with the ability to collaborate effectively across all levels of the organization
  • Experience working in a multinational or cross-cultural environment
  • Knowledge of industry-specific regulations and best practices
  • Chartered or Professional Engineer (PE) status preferred
  • Familiarity with the business landscape in the United Arab Emirates and the wider Middle East region is advantageous

Additional Information

#LI-SF1

About AECOM

AECOM is the world’s trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $14.4 billion in fiscal year 2023. See how we are delivering sustainable legacies for generations to come at aecom.com and @AECOM.

 

Freedom to Grow in a World of Opportunity 

You will have the flexibility you need to do your best work with hybrid work options. Whether you’re working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed.

You will help us foster a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients.

AECOM provides a wide array of compensation, benefits and well-being programs to meet the diverse needs of our employees and their families. We’re the world’s trusted global infrastructure firm, and we’re in this together – your growth and success are ours too.

Join us, and you’ll get all the benefits of being a part of a global, publicly traded firm – access to industry-leading technology and thinking and transformational work with big impact and work flexibility. As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours.

All your information will be kept confidential according to EEO guidelines.

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What You Should Know About Associate Director - Operations, AECOM

Are you ready to take your career to the next level? AECOM, the world's trusted infrastructure consulting firm, is on the lookout for a passionate and experienced Associate Director - Operations to join our vibrant team in Dubai, United Arab Emirates. In this dynamic role, you’ll be instrumental in overseeing and optimizing our operational processes, ensuring we not only meet but exceed our clients' expectations. You will lead a dedicated team, fostering a culture of collaboration and high performance, while implementing operational strategies that align with our organizational goals. Your knack for problem-solving will shine as you tackle complex operational challenges and develop innovative solutions that boost efficiency. You'll have the unique opportunity to analyze multiple projects, ensuring they are delivered on time and to the highest quality standards. Collaboration is key here, as you'll work closely with cross-functional teams to enhance overall performance, driving continuous improvement across all operational functions. With your extensive experience and strategic insights, you'll play a crucial role in shaping the direction of our operations and providing recommendations to senior leadership. If you're a forward-thinker with a track record in handling large-scale projects and want to help create a sustainable impact, AECOM is the place for you. Join us and become part of a global team that is committed to transforming communities and making the world a better place.

Frequently Asked Questions (FAQs) for Associate Director - Operations Role at AECOM
What are the main responsibilities of the Associate Director - Operations at AECOM?

The Associate Director - Operations at AECOM will primarily oversee operational processes, drive efficiency, and optimize project delivery. This role involves leading a professional team, developing and implementing operational strategies, analyzing complex operational challenges, and providing strategic insights to senior leadership.

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What qualifications are required for the Associate Director - Operations position at AECOM?

To qualify for the Associate Director - Operations role at AECOM, candidates should possess a Bachelor's or Master's degree in Engineering, Business Administration, or a related field, along with a minimum of 15 years of progressive experience in operations management, including at least 5 years in senior leadership roles.

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How does the Associate Director - Operations contribute to the team at AECOM?

The Associate Director - Operations contributes significantly by leading teams, driving collaborative performance culture, and ensuring projects meet quality standards. The role also involves fostering continuous improvement across operational functions and enhancing overall organizational performance.

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What skills are essential for the Associate Director - Operations role at AECOM?

Essential skills for the Associate Director - Operations position at AECOM include strong leadership abilities, excellent analytical and problem-solving skills, proficiency in project management methodologies, and outstanding communication and interpersonal skills to collaborate effectively across teams and stakeholders.

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What does AECOM look for in an Associate Director - Operations candidate?

AECOM looks for candidates who exhibit strategic thinking, a proactive approach to management, a proven track record in project leadership, and the ability to work successfully in a multinational environment. Familiarity with industry regulations and business landscapes in the UAE is also advantageous.

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Common Interview Questions for Associate Director - Operations
Can you describe your experience with large-scale project management as an Associate Director?

When discussing your experience with large-scale project management, focus on specific projects you have led, outlining your role, the challenges you faced, and how you overcame them. Highlight your leadership style and how you guided teams toward successful completion.

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How do you ensure compliance with industry regulations in your operations?

Emphasize your understanding of relevant industry regulations and your systematic approach to ensuring compliance. Detail specific strategies you've implemented to maintain compliance and the training you provide to your team.

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What methods do you use to drive continuous improvement in operations?

Discuss any frameworks or methodologies you've implemented, such as Lean or Six Sigma. Share examples of projects where you've successfully improved operational efficiency and how you measure success.

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How do you foster a high-performance culture within your team?

Illustrate your leadership approach by discussing team-building activities, methods of recognition, and how you promote open communication. Provide examples of how you've motivated team members to achieve their best.

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Can you give an example of a complex operational challenge you faced and how you resolved it?

Share a specific scenario detailing the challenge, steps you took to analyze and resolve it, and the outcomes. Use this opportunity to show your problem-solving skills and strategic thinking.

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What role does data play in your decision-making process as an Associate Director?

Explain how you leverage data analytics in decision-making, including specific tools you use and examples of how data-driven insights have shaped operational strategies in your past roles.

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How do you handle conflict within your team?

Discuss your conflict resolution strategies, including open dialogue, mediation techniques, and how you ensure the team remains focused on common goals during disagreements.

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How do you keep up with the latest trends in operations management?

Highlight your commitment to professional development through courses, webinars, industry publications, or networking in professional associations, demonstrating a proactive approach to keeping current.

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What experience do you have working in a cross-cultural environment?

Share your experiences in multinational teams, highlighting your adaptability, communication strategies, and examples of how you've navigated cultural differences successfully.

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What motivates you to excel as an Associate Director in operations?

Discuss your passion for building effective teams, delivering high-quality projects, and making a positive impact, along with any personal anecdotes that illustrate your motivations.

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As the world’s trusted infrastructure consulting firm, we’re committed to managing our business with the utmost responsibility and to always strive for better – whether by reducing emissions, creating social value or diversifying our senior leader...

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Full-time, hybrid
DATE POSTED
March 22, 2025

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