Security Shift Supervisor - Armed - job 2 of 3

As a Security Shift Supervisor - Armed at Allied Universal, your main responsibilities include supervising security personnel on your shift, ensuring the delivery of top-notch services, handling crisis situations calmly, and maintaining effective communication with management. You’ll also be actively involved in coaching your team and managing administrative tasks like inventory and safety programs.

To qualify for the Security Shift Supervisor - Armed position at Allied Universal, you must be at least 21 years old, have a high school diploma or equivalent, and demonstrate at least six months of armed security, law enforcement, or military experience. You will also need a valid armed guard card, Level 3 Armed Certification, and effective communication skills.

The Security Shift Supervisor - Armed at Allied Universal may work various shifts throughout the week, including potential changes from 8-hour to 16-hour shifts. It’s essential to have open availability to adapt to scheduling needs at any time, from Monday through Sunday.

Allied Universal provides comprehensive benefits for full-time Security Shift Supervisors - Armed, including medical, dental, and vision coverage, life insurance, a retirement plan, employee assistance programs, and various company discounts. Weekly pay is also a part of your compensation package.

Allied Universal supports the development of its Security Shift Supervisors - Armed by ensuring they receive appropriate training and professional growth opportunities. Supervisors are expected to foster a positive work environment for their team members while effectively managing grievances and enabling skill enhancement.

In a crisis situation, I would remain calm and assess the situation quickly. My approach would involve prioritizing the safety of all individuals involved, communicating clearly with my team, and executing the protocols in place to resolve the issue efficiently. Following the incident, I would evaluate our response and suggest improvements for future situations.

I believe in recognizing achievements and providing constructive feedback. I would regularly hold team meetings to celebrate successes, address challenges, and offer additional training when necessary to enhance skills. Encouraging open communication helps maintain morale and engagement within the team.

If an officer reported a safety concern, I would first listen carefully to their issue and document it for reference. I would then assess the concern based on our established safety protocols and escalate it to the appropriate parties, ensuring that it is handled promptly and that the officer's well-being is prioritized.

Effective communication in this role means actively listening to team members, providing clear instructions, and maintaining an open dialogue with management and clients. It also involves being able to adapt your communication style to suit different individuals and situations, ensuring that everyone involved is informed and understood.

I have extensive experience supervising security teams, where I've directed daily operations, trained new staff, and handled incident reports. This includes dealing with various challenges and crises, which has prepared me for the leadership expectations of the Security Shift Supervisor - Armed position at Allied Universal.

I ensure compliance by staying up-to-date with state regulations and conducting regular reviews of our security protocols. Training sessions for the team on legal requirements are essential, and I would also conduct audits to evaluate adherence to these regulations consistently.

In my previous role, I identified gaps in our safety training for the team. I designed a comprehensive safety program that addressed these gaps and conducted interactive sessions, which resulted in a noticeable reduction in incident reports and an overall increase in team awareness surrounding safety practices.

If faced with staffing shortages, I would prioritize coverage by reallocating shifts where possible and reaching out to off-duty officers. Additionally, I would ensure that essential functions continue without compromising safety, employing effective delegation to existing staff while maintaining open lines for communication.

I have experience using various security management software and reporting tools that enhance communication and efficiency. Familiarity with wireless technology and surveillance systems is crucial, and I actively seek out opportunities to learn about new innovations that can improve security operations.

I am drawn to Allied Universal because of its strong commitment to community safety and employee development. The opportunity to lead a dedicated team in such a reputable organization aligns with my professional goals, and I am eager to contribute positively to both the team and the communities we serve.