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Backend Software Engineer

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At ASAPP, we are focused on building AI solutions that address complex customer service challenges. Our technology is designed to automate and optimize large-scale customer interactions, helping businesses improve efficiency, reduce costs, and maintain high customer satisfaction. We are looking for individuals passionate about AI and technology, who want to contribute to solving real-world problems in customer service operations. You will join a team combining advanced AI with deep industry expertise to create tools that enhance contact center capacity and improve the customer experience. We aim to empower businesses with secure, scalable solutions that meet their specific needs, while fostering a culture of innovation and continuous improvement.

We are seeking talented backend engineers to join our product engineering teams and work on innovative projects. In this role, you will be involved in one of the following areas: developing Conversational User Interfaces and collaborating with Machine Learning Engineers or enhancing our flagship product, GenerativeAgent, by identifying expert consultation needs, developing services using Prompt Engineering, integrating with external platforms, and designing user interfaces.

What you'll do

Collaborate closely with cross-functional teams including design, product, and other engineering teams to deliver high-quality solutions
Lead the end-to-end development process of complex web applications using Go
Focus on delivering great user experiences
Communicate with other teams to deliver a unified and consistent UX across all of our applications
Create user interfaces that can handle both simple and complex interactions
Collaborate to take our development to the next level: bring new ideas, frameworks, technologies and best practices
Contribute to the growth of the team by engaging in the recruiting process
Stay up to date with the latest web technologies and share your knowledge as appropriate
Contribute to an on-call rotation for technical support, ensuring the reliability and availability of our systems

What you'll need

Bachelor’s degree in Computer Science or related field, or equivalent experience
At least 4+ years of back-end software development experience
Programming experience in Go, Python, Java, or NodeJS

What we'd like to see

Proven expertise in developing robust and efficient APIs
Demonstrated ability to analyze complex problems and implement creative, effective solutions
Excellent teamwork and communication skills, and a passion for working in a collaborative environment
A desire to stay up-to-date with the latest industry trends and technologies, and a willingness to propose innovative ideas

Benefits

Competitive compensation
Stock options
Healthcare for the family group
Wellness perks
Learning & development stipend
Connectivity (mobile phone & internet) stipend
Mac equipment3
weeks of vacation
English lessons

ASAPP is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status. If you have a disability and need assistance with our employment application process, please email us at careers@asapp.com to obtain assistance. #LIVR1 #LI-Remote

ASAPP Glassdoor Company Review

3.5

ASAPP DE&I Review

No rating

CEO of ASAPP

Gustavo Sapoznik

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Average salary estimate

$70000 / YEARLY (est.)

min

max

$60000K

$80000K

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What You Should Know About Backend Software Engineer, ASAPP

At ASAPP, we are eager to welcome a Backend Software Engineer to join our innovative team in Argentina! If you're passionate about AI and technology and want to contribute to real-world solutions in customer service, this is the perfect opportunity for you. We’re focused on building AI solutions that tackle complex customer service challenges, and your role will be pivotal in developing technology that automates and enhances customer interactions. As a Backend Software Engineer, you’ll collaborate with a diverse team of talented professionals, working closely with Machine Learning Engineers and UX designers. You will contribute to enhancing our flagship product, GenerativeAgent, and engage in developing Conversational User Interfaces. Your responsibilities will include leading the development process of web applications using languages such as Go, while ensuring seamless user experiences across various platforms. Our culture emphasizes innovation and continuous learning, so you’ll be encouraged to bring new ideas and technologies to the table. With a strong commitment to teamwork and communication, you will help drive projects to success. If you have at least 4 years of back-end software development experience and a strong foundation in programming languages like Go, Python, or Java, we want to hear from you! Explore a world of opportunities at ASAPP, where your expertise can make a significant impact.

Frequently Asked Questions (FAQs) for Backend Software Engineer Role at ASAPP

What are the responsibilities of a Backend Software Engineer at ASAPP?

The Backend Software Engineer at ASAPP is responsible for leading the end-to-end development process of complex web applications using Go. They will collaborate closely with cross-functional teams, enhance the GenerativeAgent product, and develop APIs to ensure robust, efficient solutions that improve customer experiences. This role also involves contributing to an on-call support rotation, keeping systems reliable and functional.