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SENIOR COMMERCIAL ACCOUNT MANAGER – Kitchener/Waterloo

We are banking at another level.

Choosing BDC as your employer means working in a healthy, inclusive, and skilled workplace that puts forward the best conditions to bring together unique teams where employees are empowered to act. It also means being at the centre of ambitious economic and financial projects to see further and to do things differently, to fuel the success of Canadian entrepreneurs.

Choosing BDC as your employer also means:

  • Flexible and competitive benefits, including an Employee Savings and Investment Plan where BDC matches part of your voluntary contributions, a Defined Benefit Pension Plan, a $750 wellness and health care spending account, to name a few   

  • In addition to paid vacation each year, five personal days, sick days as necessary, and our offices are closed from December 25 to January 1

  • A hybrid work model that truly balances work and personal life

  • Opportunities for learning, training and development, and much more... 

Do you have a passion for business development and a well-established network in the Kitchener/Waterloo/Guelph/Cambridge region? Join the only bank dedicated exclusively to entrepreneurs and make an impact on the Canadian economy.  

POSITION OVERVIEW  

We are looking for a Senior Commercial Account Manager who will leverage their interpersonal strengths and network to generate new business opportunities while managing a portfolio of existing clients. Your main objective: to have an impact on the success of entrepreneurs with sales between $3M and $50M through our financing solutions and advisory services. If you are looking for an organization that invests in your professional development, this is your opportunity to join our committed and diverse team. 

CHALLENGES TO BE MET  
 

In a typical week, you would:  

  • Meet with entrepreneurs to understand their business needs and challenges to provide them with advice and, if applicable, a BDC service offering to support their growth. 

  • Execute your action plan, which is aligned with the Business Centre's objectives.  This will allow you to ensure the growth and retention of current clients in your portfolio while acquiring new clients and creating a business opportunity pipeline.  

  • Review, negotiate and present financing proposals while exercising credit judgement.  

  • Be present in the local business community by networking within your existing network of center of influences (COI) to develop business relationships and obtain references that will facilitate new client acquisition.  

WHAT WE ARE LOOKING FOR  

If you can answer YES to the following questions, you may be just the person we are looking for: 

  • Do you have a bachelor's degree in commerce or business administration? 

  • Do you have a keen interest in entrepreneurship, between 4 to 6 years of relevant experience in commercial banking/finance and a good understanding of the business world? 

  • Do you have strong financial acumen and experience with analyzing financial statements?  

  • Do you have a demonstrated ability in business development and delivering on your set targets? 

  • Do your clients and business contacts remember you because your advice works, and you provide outstanding customer service? 

  • Are you a team player who creates lasting and trusting relationships with your peers, business contacts and external partners? 

  • Are you a strong negotiator who is focused on results?  

  • Bilingualism in French is an asset.  

A valid driver’s license and access to a vehicle is required.

Proudly one of Canada’s Top 100 Employers and one of Canada’s Best Diversity Employers, we are committed to fostering a diverse, equitable, inclusive and accessible environment where all employees can thrive and feel empowered to bring their whole selves to work. If you require an accommodation to complete your application, please do not hesitate to contact us at accessibility@bdc.ca.

While we appreciate all applications, we advise that only the candidates selected to participate in the recruitment process will be contacted.

Average salary estimate

$80000 / YEARLY (est.)
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$70000K
$90000K

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What You Should Know About SENIOR COMMERCIAL ACCOUNT MANAGER – Kitchener/Waterloo, BDC

Join BDC as a Senior Commercial Account Manager in Kitchener/Waterloo, where we’re not just another bank; we're a beacon of support for Canadian entrepreneurs! At BDC, we pride ourselves on creating a collaborative and inclusive work environment where talented professionals can thrive. As you step into this vital role, expect to leverage your strong interpersonal skills and extensive network to generate business opportunities and manage a diverse client portfolio. With a focus on businesses with sales between $3M and $50M, your impact will resonate throughout the Canadian economy. You'll engage with entrepreneurs to assess their unique needs, provide tailored financial advice, and propose our exceptional services. We're all about flexibility, offering competitive benefits like a Defined Benefit Pension Plan, wellness spending accounts, and a hybrid work model that fosters work-life balance. Whether you're reviewing financing proposals or networking within your community, your work will empower others to grow. If you’re passionate about business development and eager to invest in your professional journey, this is your chance to make a difference with BDC, one of Canada’s Top 100 Employers! Explore the wonderful opportunities ahead and join our diverse team committed to the prosperity of entrepreneurs.

Frequently Asked Questions (FAQs) for SENIOR COMMERCIAL ACCOUNT MANAGER – Kitchener/Waterloo Role at BDC
What are the responsibilities of a Senior Commercial Account Manager at BDC?

As a Senior Commercial Account Manager at BDC in Kitchener/Waterloo, you will engage with entrepreneurs to understand their businesses and provide tailored financial advice. You’ll manage a portfolio of existing clients while also creating new business opportunities. Key responsibilities include executing action plans aligned with business objectives, reviewing and negotiating financing proposals, and networking within the local community to drive client acquisition.

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What qualifications are needed for the Senior Commercial Account Manager role at BDC?

To be considered for the Senior Commercial Account Manager position at BDC, candidates should have a bachelor’s degree in commerce or business administration, along with 4-6 years of relevant experience in commercial banking or finance. Strong financial analytical skills, proven business development abilities, and outstanding customer service skills are essential, along with a valid driver’s license and access to a vehicle.

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What does the work culture look like at BDC for the Senior Commercial Account Manager?

BDC fosters a healthy, inclusive, and collaborative work culture that empowers employees to thrive. As a Senior Commercial Account Manager, you will be part of a diverse team that values different perspectives and promotes professional development. The company provides flexible working arrangements and competitive benefits, ensuring a work-life balance that allows you to focus on client success.

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How does BDC support professional development for the Senior Commercial Account Manager?

BDC is deeply committed to the professional growth of its employees, including Senior Commercial Account Managers. They offer various opportunities for learning, training, and development through workshops, mentorship programs, and access to industry resources to help you sharpen your skills and advance your career.

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What are the performance expectations for the Senior Commercial Account Manager role at BDC?

In the role of Senior Commercial Account Manager at BDC, you will be expected to achieve specific targets related to client acquisition, portfolio growth, and client retention. Your success will be measured by your ability to build and maintain strong relationships with clients, provide effective financial solutions, and generate new business opportunities that contribute to BDC's mission of supporting Canadian entrepreneurs.

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Common Interview Questions for SENIOR COMMERCIAL ACCOUNT MANAGER – Kitchener/Waterloo
Can you describe your experience in commercial banking or finance?

When answering this question, focus on specific roles you've held in commercial banking or finance, detailing the responsibilities you undertook, your accomplishments, and how these experiences have prepared you for the Senior Commercial Account Manager role at BDC.

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How do you approach building relationships with clients?

To effectively answer, share your strategy for establishing trust and rapport with clients. You might discuss active listening, understanding client needs, and regularly following up to ensure satisfaction and engagement.

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What strategies do you use for successful business development?

Highlight your personal approach to business development, such as networking, leveraging referrals, and partnering with local organizations. Provide examples of successful initiatives you’ve implemented in the past to showcase your effectiveness.

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How do you handle challenging negotiations?

Discuss your negotiation tactics, emphasizing your ability to remain calm under pressure, seek common ground, and work towards mutually beneficial outcomes. Provide a specific example of a negotiation that had a successful conclusion.

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What is your understanding of BDC’s mission?

Showcase your knowledge of BDC’s commitment to supporting Canadian entrepreneurs. Mention how this aligns with your values and discuss how you can contribute to this mission in the role of Senior Commercial Account Manager.

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How do you stay informed about market trends and changes in commercial finance?

Explain the resources you utilize to keep up with industry news, such as financial publications, industry seminars, or professional networks. Share how this knowledge allows you to provide relevant advice to clients.

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What role does teamwork play in your work as a commercial account manager?

Emphasize the importance of collaborating with colleagues and other stakeholders to deliver comprehensive solutions to clients. Provide examples of past experiences where teamwork led to success in meeting client needs.

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Can you provide an example of how you've supported a client’s growth?

Prepare a specific case study where you identified a client’s needs, proposed an effective solution, and ultimately helped them achieve their objectives, showcasing your ability to make a positive impact.

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What attempts do you make to continuously improve your customer service?

Discuss your approach to receiving and incorporating feedback, following up with clients after providing services, and proactively seeking out ways to enhance client interactions to ensure their satisfaction.

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Why do you want to work for BDC as a Senior Commercial Account Manager?

Share your passion for supporting entrepreneurs and how you resonate with BDC’s unique purpose. Discuss how the company’s values align with your career goals and your eagerness to be part of a mission-driven organization.

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MATCH
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TEAM SIZE
No info
HQ LOCATION
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EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
March 31, 2025

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