People Support Manager

Cadillac Formula 1™ is excited to be on the grid for the 2026 FIA Formula One™ World Championship. Our new team is gearing up for rapid growth. To achieve our goals, we need to create and sustain a high-performance culture in every area. We have ambitious plans to build an outstanding operation that can compete at the highest level. 

From exceptional Engineering and Design talent to a world-class race team, supported by specialists in off-track roles - we are assembling the expertise needed to drive this operation forward and compete at the highest level. 

Being a part of this team, will accelerate your career. Take a closer look at the role: 

Job Description:

As part of the People and Culture Partnering team, you will be managing the team providing key HR support throughout the employee lifecycle. From managing onboarding checks, maintaining our HR systems and manual processes, completing accurate payroll submissions and benefits provision, maintaining our learning management system, and maintaining the routine life cycle activities and queries that come from a dynamic wider workforce, this role leads the critical ‘engine room’ and core fundamentals for our employees, delivered with exceptional service, accuracy and pace.

Further, in this role, you will be managing the People and Culture Advisors who provide specialist employee relations and wider people performance and project support across the team.

As part of the wider People and Culture Partnering Team, this role ensures compliance with employment laws and other regulatory requirements, including the achievement of appropriate approvals, respecting confidentiality and dignity of others.

As a dynamic and growing team, we’re seeking a proactive individual eager to contribute to every aspect of our People and Culture remit. This role requires flexibility and a willingness to take on tasks beyond the outlined responsibilities, ensuring the People and Culture Team achieves its goals and thrives.

What you will be doing:

• Manage the changing priorities of workload amongst the team to ensure seamless execution of service is delivered accurately and efficiently to required timescales, providing solutions to potential blockers, supporting and motivating the team
• Advise on and sense check outputs to ensure legal, regulatory and process compliance, providing support and improvements where appropriate, ensuring diversity and inclusion is seamlessly threaded through all we do
• Role model outstanding service levels whilst managing expectations with SLAs and KPIs
• Provide escalation or signposting for complex queries or task management
• Manage HR systems configuration and improvements, and seek opportunity for efficiencies in manual records, including trackers
• Provide insight from people data reporting from our HR systems and manual information
• Ensure, through oversight, that all payroll information is accurately collated, recorded, and on time, on to our HR system and on data upload trackers for the payroll provider and manage the final approvals process
• Ensure the HR Fundamentals are in place, up to date, accessible to relevant audiences and used effectively, supporting the implementation of new initiatives
• Champion the development of the People Support team through leadership and coaching
• Play an intrinsic part in the wider People and Culture team in the UK and overseas, identifying and fulfilling opportunities for (inter)dependencies across the team to fulfil the team’s mission and vision
• Maintain supplier relationships and agreed service levels, including payroll, Visa management, pre joiner checks and HR systems provision

• Experience working at management or supervisory level in a high paced, energetic HR Shared Services or HR central support team, able to motivate, prioritise and organise workload amongst team members

• Strong understanding of HR principles, processes and practices
• Able to demonstrate being a role model of company and team vision, mission values and behaviours, positively contributing to an open and inclusive culture

• Tech savvy with sound knowledge across a range of Microsoft Office and other products, including system admin and opportunity to optimise HR systems, preferably HiBob and Service Desks

• Outstanding communication skills - able to articulate complex issue solutions and coach others
• Attention to detail, consciousness and tenacious, yet motivating and engaging in style
• UK employment law and payroll awareness to ensure and promote legal compliance
• Able to maintain strict and absolute confidentiality at all times

• Curious - wanting to learn and grow

Please note that additional security checks may be required as part of the recruitment process. This may include a background check covering a minimum of the past five years and a criminal record check. 

This job description reflects the major tasks to be carried out by the postholder and identifies the level of responsibility at which the postholder will be required to work. Subject to the discretion of the Company, the postholder will carry out the duties specified above together with such other duties or tasks for the Company as reasonably required. You may also be required to perform additional duties for the Company from time to time commensurate with your skills and experience. 

Please be aware that we will be reviewing applicants on a rolling basis and this job posting will close once a suitable candidate is identified. We encourage all interested individuals to submit their application as soon as possible.  As an equal opportunities employer, we are committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy or maternity, race or ethnicity, religion or belief, gender identity or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply.