Learning Experience Designer

Capgemini is seeking an experienced, highly motivated and detail-oriented Learning Experience Designer for a top 10 US Insurance Carrier

The Learning Experience Designer evaluates, plans, and creates learning and performance improvement solutions to improve employee effectiveness at all levels. In this position, the individual will collaborate with other teams to design and develop learning and performance improvement solutions. They will be accountable for the effectiveness of learning and the user experience (for both learners and trainers) in the solutions they produce and/or contribute to.

Our Client is one of the United States’ largest insurers, providing a wide range of insurance and financial services products with gross written premium well over US$25 Billion (P&C). They proudly serve more than 10 million U.S. households with more than 19 million individual policies across all 50 states through the efforts of over 48,000 exclusive and independent agents and nearly 18,500 employees. Finally, our Client is part of one the largest Insurance Groups in the world.

Responsibilities

Course Design and Development:

• Conducts needs analysis for new and existing courses.
• Designs and develops training courses, videos, materials, and job aids.
• Uses adult learning practices and technologies.

Recommendations and Modifications:

• Makes recommendations on solution design modifications.
• Selects design techniques and tools to drive expected outcomes.

Consulting:

• Consults with feature/product owners, business representatives, delivery team, and subject matter experts.
• Participates in business unit meetings to improve learning solutions and performance.

Collaboration:

• Partners with designers, subject matter experts, and trainers.
• Creates change communication and upskilling plans.
• Seeks and shares feedback on learner experience and effectiveness.

Design Innovation:

• Uses effective and innovative design techniques and tools.

Measure Results:

• Establishes and tracks success measures of learning and performance solutions.
• Analyzes business results and learner success.
• Develops recommendations based on findings.
  
  

Total Work Experience:

• Minimum Required: 1-3 years
• Preferred: 4-6 years

Work Experience in This Field:

• Minimum Required: 3 years - Preferred: 4-6 years
• Instructional design or educational content development, course building and editing required.
• Designing scalable learning solutions (classroom, virtual and/or online) required.
• Portfolio required

English Proficiency:

• Minimum Required: Fluent

Work Schedule: PST to EST, flexible (core hours: 10am to 4pm EST)

Required Education:

• Preferred: Bachelor
• Degree in Communication preferred

Required Branch of Study:

• Instructional Design or Education

Other Critical Skills:

• Problem Solving - Intermediate
• Communication - Intermediate
• Creativity and/or Innovation - Intermediate
• Graphic Design - Intermediate
• Video Editing – Intermediate
• Ability to work on multiple projects at the same time with coinciding deadlines.

Software / Tool Skills:

• Articulate 360 (Rise and Storyline)- Entry Level (1-3 Years)
• Camtasia or other video editing tools - Entry Level (1-3 Years)
• Canva, Vyond, Camtasia, Adobe Captivate, Mural - Entry Level (1-3 Years)
• MS Teams - Entry Level (1-3 Years)
• PowerPoint - Entry Level (1-3 Years)
• Excel - Entry Level (1-3 Years)

Competitive compensation and benefits package:

1. Competitive salary and performance-based bonuses
2. Comprehensive benefits package
3. Career development and training opportunities
4. Flexible work arrangements (remote and/or office-based)
5. Dynamic and inclusive work culture within a globally renowned group
6. Private Health Insurance
7. Pension Plan
8. Paid Time Off
9. Training & Development
10. Performance Bonus

Note: Benefits differ based on employee level.

About Capgemini

Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 340,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group €22.5 billion in revenues in 2023.

https://www.capgemini.com/us-en/about-us/who-we-are/