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Scrum Master

Healthcare’s helping hand.

CHG shook things up in 1979 by inventing the locum tenens staffing model. We connect doctors with patients who need their care. As the largest physician staffing firm in America, our providers treat millions of patients each year.

Our industry is growing and demand is high. This means you’ll have plenty of opportunities to grow and develop in your career. Keeping healthcare healthy can be as fun as it is rewarding

Join our dynamic team and contribute to our world-class engineering culture. We are actively seeking an experienced and dynamic Scrum Master to play a pivotal role in enhancing our team’s effectiveness and efficiency as we pursue our goals.

If you are passionate about fostering a collaborative and efficient work environment, have a deep understanding of agile methodologies, and are committed to delivering results, we invite you to apply for this exciting opportunity.

Responsibilities

  • Work with leadership and product teams to schedule and facilitate streamlined agile events such as Planning, Standups, Retrospectives, Sprint Reviews.
  • Ensure agile events and ceremonies are not only scheduled but are also organized, efficient and highly productive, creating an environment where collaboration thrives.
  • Work closely with leadership and teams to gather insightful data and metrics around team commitments and execution. Provide data to help functions stay accountable based on defined Objectives and Key Results (OKR’s).
  • Collaborate seamlessly across various teams with CHG to identify and remove impediments and roadblocks that may hinder the teams’ progress.
  • Demonstrate a robust understanding of the Software Development Lifecycle to help guide the team through each phase seamlessly.
  • Leverage strong experience in facilitating collaborative conversations across teams, particularly those with diverse engineering capabilities, including AWS and Salesforce environments.
  • Partner with engineering leaders and product management to safeguard defined scope and ensure clarity in requirements for successful planning and estimation.
  • Utilize strong written and verbal communication skills and techniques to ensure functions are consistently aligned during agile events.
  • A positive influence helping team members achieve results and continually improve.

Qualifications

  • Bachelor’s degree or equivalent experience
  • 5-8+ years’ related work experience
  • Demonstrate a track record of success as a Scrum Master in a dynamic and collaborative environment.
  • Possess in-depth understanding of agile methodologies, applying them effectively to drive team success.
  • Showcase exceptional written and verbal communication skills, facilitating collaboration across diverse team priorities and capabilities.
  • Scrum Master certification or PM certification preferred.
  • Exceptional organizational and facilitation skills to drive efficiency in team process.

We believe in fair compensation for all of our people, which is why our pay structure takes into account the cost of labor across U.S. geographic markets. For this position, we offer a pay range of $64,900 -- $197,100 annually, with pay varying depending on work location and job-related factors such as knowledge, position level and experience. During the hiring process, your recruiter can provide more information about the specific salary range for the job location. 

CHG Healthcare offers starting salaries for sales positions in the form of total target compensation (TTC = base + commission + bonus), which includes base pay, commission, and bonuses. Sales positions receive short-term incentives through commission plans and bonuses. On the other hand, non-sales positions have starting salaries that consist of a base salary and short-term incentives through various bonus plans, which are paid out monthly, quarterly, or annually.

#LI-MJ1 

In return we offer:

• 401(k) retirement plan with company match

• Traditional healthcare benefits such as medical and dental coverage, and some unique benefits like onsite health centers, corporate wellness programs, and free behavioral health appointments.
• Flexible work schedules - including work-from-home options available
• Recognition programs with rewards including trips, cash, and paid time off
• Family-friendly benefits including paid parental leave, fertility coverage, adoption assistance, and marriage counseling
• Tailored training resources including free LinkedIn learning courses
• Volunteer time off and employee-driven matching grants
• Tuition reimbursement programs

Click here to learn more about our company and culture.

CHG Healthcare values a diverse and inclusive workforce. Interested in this role but not a perfect fit? Apply anyway.

We welcome applicants of any race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status and individuals with disabilities as an Affirmative Action/Equal Opportunity Employer. We are an at-will employer.

What makes CHG Different?

Average salary estimate

$131000 / YEARLY (est.)
min
max
$64900K
$197100K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Scrum Master, CHG Healthcare

Join CHG Healthcare as a Scrum Master in Salt Lake City, UT, where you'll be at the forefront of transforming healthcare through agile methodologies! Since 1979, CHG has revolutionized the locum tenens staffing model, connecting physicians with patients who need them most. As the largest physician staffing agency in America, we take pride in treating millions annually and enhancing the overall healthcare experience. In this exciting role, you’ll partner with product teams and leadership to facilitate agile events such as Planning, Standups, and Retrospectives, ensuring they are organized and productive. Your expertise will help us track key metrics around our teams' commitments and navigate any roadblocks along the way. Using your exceptional communication skills, you'll also enhance collaboration across various engineering disciplines, including AWS and Salesforce. With a supportive environment that encourages professional growth, you'll be empowered to make an impact, inspiring your teammates to achieve their goals. Here at CHG Healthcare, we believe that keeping healthcare healthy is both rewarding and enjoyable. If you're ready to elevate your career and join an innovative team, we can't wait to hear from you!

Frequently Asked Questions (FAQs) for Scrum Master Role at CHG Healthcare
What are the main responsibilities of a Scrum Master at CHG Healthcare?

The primary responsibilities of a Scrum Master at CHG Healthcare include facilitating agile events like Planning, Standups, and Retrospectives, ensuring they are organized and productive. You’ll collaborate closely with leadership to gather valuable metrics on team performance, identify and remove obstacles hindering progress, and foster a positive, solution-oriented environment that enhances team effectiveness.

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What qualifications do you need to apply for the Scrum Master position at CHG Healthcare?

To apply for the Scrum Master position at CHG Healthcare, candidates should possess a Bachelor's degree or equivalent experience, along with 5-8 years of relevant work experience. A successful track record as a Scrum Master, strong knowledge of agile methodologies, and certifications like Scrum Master or PM certification are preferred to excel in this role.

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How does CHG Healthcare support career growth for Scrum Masters?

CHG Healthcare is committed to the growth and development of its team. Scrum Masters benefit from tailored training resources, including free LinkedIn Learning courses, and enjoy flexible scheduling with opportunities for remote work. Additionally, we have a culture that celebrates learning and recognizes contributions, helping Scrum Masters to thrive in their careers.

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What is the work environment like for a Scrum Master at CHG Healthcare?

The work environment for a Scrum Master at CHG Healthcare is dynamic and collaborative, emphasizing teamwork and innovation. You’ll work with diverse engineering teams across platforms like AWS and Salesforce, ensuring an inclusive atmosphere where every voice is heard and valued. The focus is on fostering a positive team culture that encourages continual improvement.

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What benefits can Scrum Masters expect from CHG Healthcare?

Scrum Masters at CHG Healthcare enjoy a variety of benefits, including a 401(k) retirement plan with company match, comprehensive healthcare coverage, flexible work schedules, recognition programs, and family-friendly benefits. Additional perks include tuition reimbursement and volunteer time off, reflecting our commitment to employee well-being and professional development.

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Common Interview Questions for Scrum Master
Can you describe your experience with agile methodologies as a Scrum Master?

In answering this question, highlight specific agile methodologies you’ve implemented, emphasizing your role in improving team dynamics. Discuss how you’ve facilitated agile events, tracked performance metrics, and adapted processes to promote efficiency. Be sure to connect your experience back to how it aligns with CHG Healthcare’s commitment to agile practices.

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How do you handle conflicts within your team?

When discussing conflict resolution, it’s important to emphasize communication and collaboration. Explain that you approach conflicts by facilitating open discussions to identify the root causes and encourage constructive debate. Provide a specific example, demonstrating your role as a Scrum Master in guiding the team to a valuable resolution.

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What tools do you prefer for tracking team progress and managing sprints?

Mention any tools you are proficient in, like Jira, Trello, or Asana, and talk about how you use them to visualize progress, manage backlogs, and foster transparency. Highlight how using these tools aligns with best practices in agile management and supports the accountability of your team, ensuring alignment with CHG Healthcare’s objectives.

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How do you ensure the team adheres to agile principles?

Discuss your approach to coaching team members on agile principles and leading by example. Mention regular training sessions, retrospectives, and using metrics to guide discussions around adherence to practices. This shows your commitment to not only fulfilling your role as a Scrum Master at CHG Healthcare but also promoting a culture of continuous improvement.

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Can you provide an example of a successful project you led as a Scrum Master?

Share a specific example that highlights your leadership, the challenges faced, and the end result. Emphasize how you facilitated the team’s collaboration, the agile practices you applied, and the positive outcome for the organization. This will demonstrate your capability to deliver results effectively, matching what CHG Healthcare seeks in their Scrum Masters.

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How do you prioritize tasks and responsibilities during sprints?

Talk about your strategies for prioritization, such as utilizing the MoSCoW method or collaborating closely with product owners to align on priorities. Highlight how you train teams to focus on delivering the highest value work first and how this approach benefits project outcomes in alignment with CHG Healthcare’s objectives.

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How do you encourage cross-team collaboration?

Emphasize the importance of relationship-building and transparent communication. Detail your strategies, such as hosting joint planning sessions, facilitating workshops, and encouraging open feedback channels to enhance collaboration across teams. This reflects CHG Healthcare’s collaborative culture, where merging diverse skills is critical for success.

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What is your approach to sprint planning and estimation?

Describe your methodology for sprint planning, including how you engage the team in discussions around estimation techniques such as story points or T-shirt sizing. Focus on your role in ensuring clarity and understanding between team members, ensuring that all voices contribute to achieving common goals at CHG Healthcare.

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How do you measure and report on team performance?

It's crucial to highlight the metrics you track, such as velocity, sprint success rate, and team satisfaction. Discuss how you gather this data and present it effectively to both the team and executives, ensuring alignment with business objectives. This showcases your analytical skills and the value you bring as a Scrum Master at CHG Healthcare.

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What techniques do you use to motivate and inspire your team?

Talk about specific techniques you’ve employed, such as recognition programs, providing growth opportunities, and creating a supportive environment. Emphasize the importance of creating a culture of achievement that aligns with CHG Healthcare’s values, ensuring team members feel valued and motivated to excel.

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CHG makes a difference in the lives of those we serve -- our people, our providers, our clients, and our communities.

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March 30, 2025

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